Chime Employee Reviews
Out of 236 Chime employee reviews, 38% were positive. The remaining 62% were constructive reviews with the goal of helping Chime improve their work culture. The Operations team, with 50% positive reviews, reports the best experience at Chime compared to all other departments at the company.
What does the leadership team need to get better at?
Drained my account of my soc security disability deposit
Review from Operations Dept
Build actual structure and stability.
Actively listen to your direct reports. Stop leading from a place of fear and reactionary backlash.
Complete overhaul of the executive team. More diversity needed.
Need to mature as a group of leaders. Seems completely disconnected from the rest of the company and the needs of the customer
Why do you feel undervalued and what would make you feel better about your compensation?
They just don't give a shit
Review from Operations Dept
Right to Refund for California Residents You, the customer, are entitled to a refund of the money to be transmitted as the result of this agreement if Square, Inc. does not forward the money received from you within 10 days of the date of its receipt, or does not give instructions committing an equi
we need fair salaries, working hours and breaks
I feel used and discarded when it seems they don't need us anymore, it all began with no more over time turning into you can request under time finally they made you triple or double pay if you did request under time it just seems like they didn't have the need for some employees anymore..
Added responsibilities for the same low pay
What do your coworkers need to improve and how could you work together better?
Pay me my money back
Review from Operations Dept
Be open to new ideas and stop working hard on recycled ideas that do not work.
better communication with all sups
Removal of toxic masculinity and greater transparency from leadership
They need to improve there attitude and communication skills
Review from Operations Dept
What needs to change to make the company culture better?
Refund policy, customer service, English speaking American
Review from Operations Dept
People teams need to do their work of supporting employees
Accountability of managers, prioritizing ethnic diversity, listening to staff feedback
Management needs to change up. They do not honor Chime's ideals. My manager openly mocks Chime's values, especially "Chime In" - Mgr really hates that one.
The old boys club culture and extreme nepotism gots to go
What would you improve about your company's interview process?
Take responsibility for work day refunds
Review from Operations Dept
Get over your interview process. Many people onboarded have not been good.
stop abusing and stealing our time
Due to nepotism friends of employees at the company get the interview questions before interviewing. Those of us without connections are at a disadvantage
It would help if it were more personal and less clinical.
What's going wrong and how can it be improved?
better training for us agents
The company leadership (White Cis Male) shares no real experience with its customers (disadvantaged communities) or most of the employees.
Faster resolution of customers issues.
We need new management. Especially leaders that can communicate with staff.
Review from Operations Dept
What would you most like to see improved at your company?
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