Choice Hotels Other Department Employee Reviews | Comparably
Choice Hotels Claimed Company
We are one of the largest, most successful lodging companies in the world; we help, host, and provide a welcome to thousands of properties around the globe. read more
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EMPLOYEE
PARTICIPANTS
445
TOTAL
RATINGS
13108

Choice Hotels Other Department Employee Reviews

What do you like best about the leadership team?

Leadership Reviews

The focus on connecting with franchisees has increased significantly, and is making a difference. The more recent engagement with corporate employees is helping people feel more secure.

Our leadership team is involved & is truly there if we need their support. As part of ChoiceU, I have seen Pat, Dom, and other members of our leadership join our in-person training to support the message and interact with the franchisees. Whenever we need their help, they're never too busy to assist

I love the sense of collaboration and approachability that they bring, and how it sets the culture throughout the organization. I also really like the focus on strategy and the reorganization of the company around service provision lines.

They are approachable and make themselves available for questions.

They are aligned around the right priorities and reasonable in thri expectations

What does the leadership team need to get better at?

Leadership Reviews

Matching the message to the actions.

Transparency. New efforts to engage with associates are scripted and do not allow for real interaction or understanding of pressing business needs, priorities, and vision.

What is the best part about your compensation package?

Compensation Reviews

Affordable health care, vision, and dental.

The ability to pick the right benefits package for my family is great. I also enjoy the bonus plan. Probably my favorite thing is not explicitly part of the package; it's more about being treated like a responsible adult and being allowed to set objectives and grow in meaningful ways to me.

My base salary. I also like the company contributions to my HSA

401k match and other bonus opportunity available

The entire package is the best. I have never worked for a company who offers so much in way of benefits. This company offers Pet Insurance!

Why do you feel undervalued and what would make you feel better about your compensation?

Compensation Reviews

Knowing that others at my same level are making more and are performing at a lower level.

My position was offered to another person, and they told me what they were offered vs. what I am paid.

I believe my compensation is slightly lower than market rate and healthcare benefits at Choice are worse than comparable companies. Additionally, the Stay at Choice program and Employee rates are fare less generous than those offered by Hilton, for example.

The amount of work that is put on our team is the equivalent of double the amount of people. The expectation is not fair when we are all high producers of work. Yet, we can't add people to our team...because "budget"

My wage is considered 75th percentile in the DC metro area. I don't think I'm being compensated according to the DC average for my position.

What are some of the best things about your team?

Team Reviews

Our collaborative approach to work, the open communication-- even with the hard conversations.

They are collaborative and accountable.

My team is my second family. We laugh together, as well as go through some stressful times together. We support each other and that's what makes coming to work everyday special.

My team is very accountable, self-motivated, and collaborative. Everyone leads and follows in their own way.

We focus on our objectives, look for continuous improvement opportunities, and engage others as needed to complete our work.

What do your coworkers need to improve and how could you work together better?

Team Reviews

Too many teams without knowledgeable members, and seemingly no inner knowledge-base to reference. A lot of time is spent acting as a troubleshooter for application or OS side issues that could have been solved within their own team if they took the time to research themselves

Some have been in their positions too long which shouldn't be an issue but they are not willing to change or collaborate to allow for more efficient processes. I believe this is due to them being overworked, undervalued and underpaid. There needs to be a more inclusive environment for collaboration.

What is most positive about the culture and environment at your company?

Environment Reviews

The Welcome, Wanted, Respected culture and the true demonstration of the core values by leaders and team members alike.

They believe in the individual.

Our environment is ever changing. This always keeps things fresh and gives an opportunity for continuous learning.

The sense of collaboration and togetherness. The AD org has a phrase "One Choice" that I think perfectly exemplifies this. I also know that I am working for a company that is producing a product I can be proud to be associated with, and that means a lot.

We are a team and moving to be more proactive in the risk and problems we need to solve to improve our products and services.

What needs to change to make the company culture better?

Environment Reviews

There aren't any Environment reviews of Choice Hotels yet.
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What did you like most about the interview process?

Interviews Reviews

There aren't any Interviews reviews of Choice Hotels yet.
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What would you improve about your company's interview process?

Interviews Reviews

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What makes you most happy at work?

Outlook Reviews

Making an impact, knowing that the work I do drives hotel performance which in turn supports the enterprise goals.

Solving a problem that others are struggling with, and getting to see the results of my work.

The people I get to work with daily.

Having consistent challenges and being able to help franchisees and customers have a better experience

Working from home. The days in office feel unbearably long and the commute to the office is very tiring and stressful. Three days in a row of in-office work is unnecessary and overly stressful. Would be fine with two days in office, Tuesday and Thursday.

What's going wrong and how can it be improved?

Outlook Reviews

I am neither excited nor regretful about having to work. It solely depends on who I get the opportunity to work with that day. The work itself is great I just wish we had the support across teams and the pay to make our duties more achievable and enjoyable to accomplish.

What do you like best about your company?

Outlook Reviews

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What would you most like to see improved at your company?

Outlook Reviews

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