Comfort Suites Culture | Comparably
EMPLOYEE
PARTICIPANTS
23
TOTAL
RATINGS
411

Comfort Suites Company Culture

Comfort Suites Culture

This score is derived from employee ratings & reviews
2.7/5
Comfort Suites' Overall Culture is rated D

Top Rated Culture Dimensions

Comfort Suites CEO

Bottom 25%Bottom 25% of Similar Size Companies on Comparably
 Comfort Suites' CEO
63 /100

Diversity at Comfort Suites

Bottom 10%Bottom 10% of Similar Size Companies on Comparably
D-

Diverse employees at Comfort Suites have rated Environment, Team, and Perks And Benefits as the highest categories they have scored

Women at Comfort Suites

Bottom 10%Bottom 10% of Similar Size Companies on Comparably
D-

Women at Comfort Suites have rated Environment, Manager, and Work Culture as the highest categories they have scored

Comfort Suites eNPS

Net Promoter Score tracks your employees' overall score to this question: "On a scale from 0-10, how likely are you to recommend working at your company to a friend?"
Bottom 35%Bottom 35% of Similar Size Companies on Comparably

Recommend to a Friend?

-14

Comfort Suites employees are -14% more likely to recommend Comfort Suites as a great place to work

36%Promoters
14%Passives
50%Detractors

Working at Comfort Suites

Working at Comfort Suites is rated below average by 23 employees, across various culture dimensions. Comfort Suites employees rate Environment highest among all categories, and think that Compensation and Perks And Benefits have the most room for improvement, putting Comfort Suites’s culture in the Bottom 20% compared to similar sized companies on Comparably. See below in detail how working at Comfort Suites was rated by employees.

Overall Company Culture at Comfort Suites

D

Overall Company Culture at Comfort Suites is rated D

Last updated months ago

Bottom
20%

Comfort Suites ranks in the Bottom 20% of other companies on Comparably with for Overall Company Culture Score

Overall Company Culture Score by Department

This graph details how each department scores their Overall Company Culture

Results from 23 Employees

View Results
0
20
40
60
80
100
Customer Support
60
Customer Support60

Comfort Suites Employee Reviews

Out of 69 Comfort Suites employee reviews, 71% were positive. The remaining 29% were constructive reviews with the goal of helping Comfort Suites improve their work culture.

71%
29%
Positive Reviews71%
Constructive Feedback29%

Positive Reviews From Comfort Suites Employees

  • What do you like best about the leadership team?
    Caring and open minded. Very helpful.
  • What did you like most about the interview process?
    They are very spot on. They got straight to the point with their expectations.
  • What makes you most happy at work?
    Making our customers happy and seeing my co-workers smile.

Constructive Feedback From Comfort Suites Employees

  • What would you improve about your company's interview process?
    Close the hotel and reopen with a whole new owner and system
  • What's going wrong and how can it be improved?
    The whole system and how the hotel is managed. It has lost so much business because of the way management treats and handles guests.
  • What needs to change to make the company culture better?
    Different management with professionals who know how to value good employees when they have them.

Comfort Suites Company Information

HeadquarterUnited States of America

Comfort Suites Competitors

Comfort Suites competitors include Hampton Inn. Comfort Suites ranks 2nd in Overall Culture Score on Comparably vs its competitors. See below how Comfort Suites compares to its competitors with CEO Rankings, Product & Services, NPS, Pricing, Customer Services, Overall Culture Score, eNPS, Gender and Diversity Scores.

  1. #1
    Hampton Inn's Logo
    Hampton Inn
    3.2/5
  2. #2
    Comfort Suites' Logo
    Comfort Suites
    2.7/5

Comfort Suites Employees

23 employees at Comfort Suites have reviewed Comfort Suites across various culture dimensions, providing their opinions on items ranging from executive ratings to the pace at work. The latest review was months ago.

Overall, the 23 Comfort Suites employees give their leadership a grade of C-, or Bottom 30% of similar size companies on Comparably. This includes specific ratings of their executive team, CEO, and manager.

Employees at Comfort Suites are mostly dissatisfied with their total compensation at Comfort Suites, which includes a combination of pay, stock and equity, and benefits.

Overall, employees at Comfort Suites are not very pleased with their team. 23 Participants grade the quality of their coworkers a D. Less than half believe the meetings at Comfort Suites are effective, and the majority look forward to interacting with their coworkers.

The majority of employees at Comfort Suites believe the environment at Comfort Suites is positive. Most Participants believe the pace of work at Comfort Suites is comfortably fast. About 94% of the employees at Comfort Suites work 8 hours or less.

Overall, the employees at Comfort Suites are not very happy, based on their aggregated ratings of future outlook, customer perception, and their excitement going to work.

Joining Comfort Suites - Employee Onboarding

The prevailing opinion from Comparably users about their company is that it was very prepared on their first day. Employees concluded that their overall onboarding experience was positive. 73% said their direct manager was helpful with their acclimation during the first 90 days. First impressions are important, and how prepared a company is on your first day leaves a lasting impression.

Comfort Suites KPIs and OKRs

Employees’ understanding of Comfort Suites' KPIs and OKRs is essential for its success. Out of 4 Comfort Suites employees who’ve answered, “Are your company’s goals clear and are you invested in them?” 3 have said yes.

AnswerPercent
Yes75%
No25%
Are your company's goals clear, and are you invested in them?
AnswerPercent
Yes0%
No0%
Are the KPIs/OKRs for your department clear?

Comfort Suites Salaries

How much does Comfort Suites pay?

How much do people at Comfort Suites get paid? See the latest salaries by department and job title. The average estimated annual salary, including base and bonus, at Comfort Suites is $87,873, or $42 per hour, while the estimated median salary is $104,992, or $50 per hour.

At Comfort Suites, the highest paid job is a Sales Manager at $114,597 annually and the lowest is a Bookkeeper at $42,526 annually. Average Comfort Suites salaries by department include: Marketing at $81,326, Customer Support at $59,615, IT at $103,975, and Sales at $106,502. Half of Comfort Suites salaries are above $104,992.

20 employees at Comfort Suites rank their Compensation in the Bottom 10% of similar sized companies in the US (based on 64 ratings) while 19 employees at Comfort Suites rank their Perks And Benefits in the Bottom 10% of similar sized companies in the US (based on 22 ratings).

Last updated months ago.

1st Percentile
$61k
$61k1st Percentile
17th Percentile
$82k
$82k17th Percentile
33rd Percentile
$103k
$103k33rd Percentile
50th Percentile
$167k
$167k50th Percentile
67th Percentile
$260k
$260k67th Percentile
83rd Percentile
$269k
$269k83rd Percentile
100th Percentile
$346k
$346k100th Percentile
$87,873*
Average Compensation
$104,992*
Median Compensation

* Estimated salaries Estimated salaries are based on data provided anonymously by employees and/or estimated by other statistical methods.

Comfort Suites Salaries by Department

Explore Comfort Suites Salaries

Diversity & Inclusion at Comfort Suites

Diverse employees at Comfort Suites score the company 57/100 across various culture categories, placing Comfort Suites in the Bottom 10% of companies on Comparably with for Comparably's diversity score. The Diversity score provides insights into how diverse employees feel and rate their work experience at Comfort Suites across various culture dimensions.

Ranked Culture the Highest

Women 66/100
Department - Customer Support
Men N/A/100
Diverse Employees N/A/100

Ranked Culture the Lowest

Women N/A/100
Men N/A/100
Diverse Employees N/A/100

Comfort Suites Perks & Benefits

Paid Time Off

  • PTO / Vacation Policy
  • Paid Holidays

Financial Benefits

  • 401K / Retirement Plan

Comfort Suites PTO

Comfort Suites' PTO and Vacation policy typically gives 0-10 days off a year. Comfort Suites' benefits and PTO Package averages to represent a less than $500 cash value per month.

AnswerPercent
Flex Time34%
Vacation Policy0%
Office Meals0%
401k Contribution33%
Childcare33%
Other than healthcare, which of the following benefits is most important to you?
AnswerPercent
Yes0%
No100%
Does your boss expect you to work when you're on vacation?
AnswerPercent
$2500+/mo0%
$1500 - $2500/mo33%
$1000 -$1500/mo0%
$500 -$1000/mo33%
Less than $500/mo34%
What do you estimate the cash value of your benefits to be? Healthcare, PTO, etc?

Comfort Suites Careers

Comfort Suites Jobs

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Let Comfort Suites Know You Want To Work There

Overview of Candidates Interested in Comfort Suites on Comparably

Candidates By Department

All Industries
100%

Candidates By Location

Crestview
100%

Frequently Asked Questions regarding Comfort Suites

What is Comfort Suites eNPS?

The eNPS for Comfort Suites is -14

What is the salary for Sales Manager in Comfort Suites?

Sales Manager average salary in the US is 115k

What are the salaries in the HR in Comfort Suites?

The average salaries for HR in Comfort Suites is 91k

Who are Comfort Suites competitors?

Comfort Suites main competitors are Hampton Inn

What are the benefits at Comfort Suites?

Comfort Suites perks and benefits are PTO / Vacation Policy, Paid Holidays & 401K / Retirement Plan

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