Concentrix Culture | Comparably
Concentrix Claimed Company
We're Concentrix. The global technology and services leader that powers the world’s best brands, today and into the future. We’re solution-focused, tech-powered, intelligence-fueled. Every day, we design, build, and run fully integrated, end-to-end solutions at speed and scale across the entire enterprise, helping more than 2,000 clients solve their toughest business challenges. With unique data and insights, deep industry expertise, and advanced technology solutions, we’re the intelligent transformation partner that powers a world that works, helping companies become refreshingly simple to work, interact, and transact with. We shape new game-changing careers in over 70 countries, attracting the best talent. Join us and be part of this journey towards greater opportunities and brighter futures. read more
This company is accepting feedback from verified employees
EMPLOYEE
PARTICIPANTS
1644
TOTAL
RATINGS
47668

Concentrix Company Culture

Concentrix Culture

This score is derived from employee ratings & reviews
Choice Employer
A+
4.9/5

Concentrix CEO

Top 5%Top 5% of Similar Size Companies on Comparably
Chris Caldwell Concentrix's CEO
Chris Caldwell
91 /100

Diversity at Concentrix

Top 5%Top 5% of Similar Size Companies on Comparably
A+

Diverse employees at Concentrix have rated Team, Executive Team, and Leadership as the highest categories they have scored

Women at Concentrix

Top 5%Top 5% of Similar Size Companies on Comparably
A+

Women at Concentrix have rated Team, Executive Team, and Leadership as the highest categories they have scored

Concentrix eNPS

Net Promoter Score tracks your employees' overall score to this question: "On a scale from 0-10, how likely are you to recommend working at your company to a friend?"
Top 5%Top 5% of Similar Size Companies on Comparably

Recommend to a Friend?

55

Concentrix employees are 55% more likely to recommend Concentrix as a great place to work

65%Promoters
25%Passives
10%Detractors

Concentrix Company News

Working at Concentrix

Working at Concentrix is rated highly by 1644 employees, across various culture dimensions. Concentrix employees are most satisfied about CEO Rating, Environment, and Executive Team categories, putting Concentrix’s culture in the Top 5% compared to similar sized companies on Comparably and in the Top 15% compared to other companies in San Francisco. See below in detail how working at Concentrix was rated by employees.

Overall Company Culture at Concentrix

A+

Overall Company Culture at Concentrix is rated A+

Last updated today

Top
5%

Concentrix ranks in the Top 5% of other companies on Comparably with 10,000+ Employees for Overall Company Culture Score

Overall Company Culture Score by Department

This graph details how each department scores their Overall Company Culture

Results from 1644 Employees

View Results
0
20
40
60
80
100
Product
91
Product91
Finance
88
Finance88
Marketing
86
Marketing86
Sales
86
Sales86
Operations
85
Operations85
Business Dev
84
Business Dev84
Customer Success
84
Customer Success84
Legal
84
Legal84
Admin
83
Admin83
Customer Support
83
Customer Support83
Design
83
Design83
HR
83
HR83
IT
83
IT83
Communications
80
Communications80
Engineering
79
Engineering79

Concentrix Employee Reviews

Out of 10783 Concentrix employee reviews, 93% were positive. The remaining 7% were constructive reviews with the goal of helping Concentrix improve their work culture.

93%
7%
Positive Reviews93%
Constructive Feedback7%

Positive Reviews From Concentrix Employees

  • What are some of the best things about your team?
    They are like family, supportive, driven, excited, knowledgable, open lines of communication.
  • What do you like best about the leadership team?
    Engagement at all levels. I appreciate our company going above and beyond supporting all staff during these uncertain times developing wellness programs, people first mindset, and ensuring jobs are available to support our economy.
  • What is most positive about the culture and environment at your company?
    The way that our culture statements are more than just statements - they are how we operate and are driven and demonstrated from the top down the entire company

Constructive Feedback From Concentrix Employees

  • Why do you feel undervalued and what would make you feel better about your compensation?
    In the BPO industry, competitive pay tends to be an area where improvement could be made. However, it's hard to beat the flexibility and positive work environment that Concentrix provides staff.

Concentrix Company Information

Concentrix Company Overview

We're Concentrix. The global technology and services leader that powers the world’s best brands, today and into the future. We’re solution-focused, tech-powered, intelligence-fueled. Every day, we design, build, and run fully integrated, end-to-end solutions at speed and scale across the entire enterprise, helping more than 2,000 clients solve their toughest business challenges. With unique data and insights, deep industry expertise, and advanced technology solutions, we’re the intelligent transformation partner that powers a world that works, helping companies become refreshingly simple to work, interact, and transact with. We shape new game-changing careers in over 70 countries, attracting the best talent. Join us and be part of this journey towards greater opportunities and brighter futures.

Concentrix was founded in 2004 and its current CEO is Chris Caldwell. Since its inception 22 years ago, Concentrix has grown to 440000 employees.

Concentrix Mission, Vision & Values

Concentrix Mission Statement

A global technology and services leader that powers the brands of the future. Our people around the world have devoted their careers to ensuring every relationship is exceptional. So naturally, we're committed to creating game-changing career journeys that power our people towards greater opportunities and brighter futures. Experience the power of a game-changing career: jobs.concentrix.com.

Concentrix Vision Statement

Our vision is to be the greatest customer engagement services company in the world, rich in diversity and talent - powered by creativity and technology.

Concentrix Values

  • Doing Right DNA
  • A Focus on Technology for Good
  • Our Passion for CX
  • One Concentrix Solutions

Sustainability and Corporate Social Responsibility at Concentrix

Leveraging the Power of ONE

As a global business who touches countless lives each day, we have a responsibility to enrich the lives of our people and support the health of our planet, and it’s a responsibility we take seriously.

The way we see it, we have an incredible opportunity to use our scale as a force for good. The power of ONE translates to world-sized impacts across our entire family of 440K+ game-changers, clients, suppliers, and partners.

Learn more about our Environmental, Social, and Governance (ESG) efforts by visiting: https://www.concentrix.com/esg/

Leveraging the Power of ONE

As a global business who touches countless lives each day, we have a responsibility to enrich the lives of our people and support the health of our planet, and it’s a responsibility we take seriously.

The way we see it, we have an incredible opportunity to use our scale as a force for good. The power of ONE translates to world-sized impacts across our entire family of 440K+ game-changers, clients, suppliers, and partners.

Learn more about our Environmental, Social, and Governance (ESG) efforts by visiting: https://www.concentrix.com/esg/

Headquarter39899 Balentine Dr, Suite 235
Newark, CA 94560
United States of America
Websitewww.concentrix.com/
Founding Date2004
Company StatusPublic
StockCNXC
Jobsjobs.concentrix.com/
Social Sites
  • Powered by YOU at Concentrix
  • More than a look: it's a lifestyle. Everywhere you go, you can bring your game-changing spirit with you ???????? What’s your go-to for the fall season? ????
  • Wow, our Game-Changers in Spain are going the extra mile in the WeMove Challenge! ???????? They’re not just hiking, participating in races, and engaging in sports; they’re creating lasting memories! This is what our #ConcentrixWeMove Challenge is all about: getting YOU moving while enjoying our rich culture.

Concentrix Employees

Concentrix has 440000 employees. 1644 employees at Concentrix have reviewed Concentrix across various culture dimensions, providing their opinions on items ranging from executive ratings to the pace at work. The latest review was today.

Overall, the 1644 Concentrix employees give their leadership a grade of A+, or Top 5% of similar size companies on Comparably. This includes specific ratings of their executive team, CEO, and manager.

Employees at Concentrix are generally satisfied with their total compensation at Concentrix, which includes a combination of pay, stock and equity, and benefits.

Overall, employees at Concentrix are extremely happy with their team. 1644 Participants grade the quality of their coworkers an A+. The majority believe the meetings at Concentrix are effective, and the majority look forward to interacting with their coworkers.

The majority of employees at Concentrix believe the environment at Concentrix is positive. Most Participants believe the pace of work at Concentrix is comfortably fast. About 40% of the employees at Concentrix work 8 hours or less, while 7% of them have an extremely long day - longer than twelve hours.

Overall, the employees at Concentrix are extremely happy, based on their aggregated ratings of future outlook, customer perception, and their excitement going to work.

A Day in the Life
A Day in the Life
Concentrix employees generally work 9.6 hrs a day
Work Hours
A Day in the Life
Employees at Concentrix report the work pace is comfortably fast
Work Pace
A Day in the Life
97% of Concentrix employees look forward to interacting with their team every day
Coworkers
A Day in the Life
Concentrix employees most often take 20-30 paid vacation and sick days each year
Perks & Benefits
A Day in the Life
79% of Concentrix employees report they are happy with their work life balance
Work Life Balance
A Day in the Life
Concentrix employees typically get valuable feedback on how to improve at work Every Week
Feedback
A Day in the Life
94% of Concentrix employees call their work environment positive
Environment

Joining Concentrix - Employee Onboarding

The prevailing opinion from employees about joining Concentrix is that the company was somewhat prepared on their first day. Concentrix employees concluded that their overall onboarding experience was negative. 50% said their direct manager was helpful with their acclimation during the first 90 days. First impressions are important, and how prepared a company is on your first day leaves a lasting impression.

Concentrix KPIs and OKRs

At Concentrix 100% of employees think their department KPIs and OKRs are clear. Employees’ understanding of Concentrix's KPIs and OKRs is essential for its success. Out of 1620 Concentrix employees who’ve answered, “Are your company’s goals clear and are you invested in them?” 1543 have said yes.

AnswerPercent
Yes95%
No5%
Are your company's goals clear, and are you invested in them?
AnswerPercent
Yes100%
No0%
Are the KPIs/OKRs for your department clear?

Concentrix CEO & Leadership

Chris Caldwell Concentrix's CEO
91 /100

Concentrix CEO Awards and Recognitions

Best CEOs 2025 (Large Companies)
Best CEOs 2024 (Large Companies)
Best CEOs 2023 (Large Companies)
Best CEOs for Diversity 2023 (Large Companies)
Best CEOs for Women 2023 (Large Companies)

Concentrix’s CEO Chris Caldwell started in this role in 2004. Chris’s approval rate is in the Top 5% of all CEOs of similar-sized companies on Comparably, and in the Top 5% compared to the CEOs of all other companies in San Francisco. With a high CEO score, Chris Caldwell has won the Best CEOs in 2025. In addition, Chris has garnered Best CEOs for Diversity in 2023 specifically for Diversity, making Concentrix’s CEO one of the top rated CEOs by diverse employees. Concentrix’s CEO is highly regarded especially by Native American employees, employees with the company for 2 to 5 Years, and employees in the Product department. However, Non-Binary employees, employees with 1 to 3 Years experience, and employees in the Admin department have a less favorable view of the CEO and believe there is room for improvement. Compared to Concentrix’s competitors, Chris Caldwell ranks right above Foundever CEO Laurent Uberti. Under Caldwell’s leadership, Concentrix employee respondents are most happy about their Environment and the company’s Executive Team. Perks And Benefits and Compensation are two areas, according to respondents, where Concentrix could stand to see real improvement.

Concentrix Leadership

The Concentrix Executive Team is rated an “A+” and led by CEO Chris Caldwell, Corporate Vice President, Corporate Development Jason Marasigan, and Executive Vice President, Information Systems and Security Guy Brosseau

  • Chris Caldwell  CEO / President

    Chris Caldwell CEO / President

    Chris Caldwell serves as the CEO / President of Concentrix.

  • Jason Marasigan Corporate Vice President, Corporate Development

    A passionate leader with a keen eye for leading our corporate development efforts, Jason is the mastermind behind... read more

  • Guy Brosseau Executive Vice President, Information Systems and Security

    When it comes to utilizing emerging technology and finding innovative ways to improve businesses’ infosec strategies,... read more

  • Philip Cassidy Executive Vice President, Strategic Projects and Corporate Strategy

    As a passionate leader who’s dedicated to nurturing businesses from inception to explosive growth, Philip leads the... read more

  • Monica Egger Senior Vice President, Financial Planning And Analysis

    Monica is a financial leader who’s dedicated to driving business growth through a combination of innovative solutions, a... read more

  • Cormac Twomey Executive Vice President, Global Operations and Delivery

    Cormac is an immensely talented, capable leader with a proven track record of success running global organizations. He... read more

  • Andre Valentine Chief Financial Officer

    A dedicated financial leader with a proven track record of success building and leading finance and accounting teams for... read more

Diversity & Inclusion at Concentrix

Diverse employees at Concentrix score the company 84/100 across various culture categories, placing Concentrix in the Top 5% of companies on Comparably with 10,000+ Employees for Comparably's diversity score. The Diversity score provides insights into how diverse employees feel and rate their work experience at Concentrix across various culture dimensions.

Living our vision.,,At Concentrix, our culture defines who we are. It's what makes us different, and it's the key element to our continued success. Our vision is simple—we will be the greatest customer engagement services company in the world, rich in diversity and talent - powered by creativity and technology.,,This means fostering a welcoming environment where we embrace and welcome diversity of thought, experience, and perspective. It's no secret that our differences are what make us stronger.,,Our three-pillar strategy includes: ,,1. Promoting diverse representation,2. Reinforcing inclusive behaviors,3. Building conducive ecosystems.,,Some of our work includes:,,Be seen, be heard, be you campaign.,Allows people to voluntarily self-declare their identity. Having a complete picture of our game-changer population allows us to build and execute a data-driven strategy to secure and support the most diverse and innovative workplace of the future.,,Global culture of belonging survey,Acts as a guide in building an inclusive workplace. In 2023, we received a 4.26 Culture of Belonging Index across 22 ratings indicating people feel welcome, respected and valued.,,Global Diversity, Equity and Inclusion policy,Our DEI Policy broadly defines the code of conduct that we embrace to promote and foster an inclusive environment and serves as a guiding principle for workplace behavior.,,Learn more: https://jobs.concentrix.com/global/en/diversityandinclusion

Ranked Culture the Highest

Women 90/100
Department - Finance
Men 93/100
Department - Product
Diverse Employees 94/100
Department - Product

Ranked Culture the Lowest

Women 79/100
Department - Communications
Men 78/100
Department - Design
Diverse Employees 78/100
Department - Engineering

Concentrix Perks & Benefits

*Individual and group benefits may vary on a country by country basis

Health & Wellness

  • Dental Insurance
  • Vision Insurance
  • Health Insurance
  • Life Insurance
  • Gym Membership / Reimbursement

Paid Time Off

  • PTO / Vacation Policy
  • Paid Holidays
  • Maternity / Paternity Leave

Financial Benefits

  • 401K / Retirement Plan
  • Performance Bonus
  • Employee Stock Purchase Plan

Office Perks

  • Company Social Outings
  • Legal Assistance
  • Work From Home Policy
  • Unique Office Space

Concentrix PTO

Concentrix's PTO and Vacation policy typically gives 20-30 days off a year with 50% of employees expected to be work free while out of office. Paid Time Off is Concentrix's most important benefit besides Healthcare when ranked by employees, with 100% of employees saying it is the most important benefit. Concentrix's benefits and PTO Package averages to represent a less than $500 cash value per month.

AnswerPercent
Flex Time0%
Vacation Policy100%
Office Meals0%
401k Contribution0%
Childcare0%
Other than healthcare, which of the following benefits is most important to you?
AnswerPercent
Yes50%
No50%
Does your boss expect you to work when you're on vacation?
AnswerPercent
$2500+/mo0%
$1500 - $2500/mo33%
$1000 -$1500/mo33%
$500 -$1000/mo0%
Less than $500/mo34%
What do you estimate the cash value of your benefits to be? Healthcare, PTO, etc?

Concentrix Careers

Concentrix Jobs

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H1B Visa

In 2019, Concentrix applied for 2 H1B visas. Of the work permits applied for, 100% were approved.

Work Permit Application Outcome

Concentrix has a total of 440000 employees

2
Total Applied
  • 100% Granted (2 out of 2)
  • 0% Denied ( out of 2)
  • 0% Withdrawn Application was withdrawn by the employer before approval/rejection ( out of 2)
  • 0% Certified-Withdrawn Application was approved but later withdrawn by employer ( out of 2)

This data was calculated using publicly sourced data from OFLC Performance Data

Let Concentrix Know You Want To Work There

Overview of Candidates Interested in Concentrix on Comparably

Candidates By Department

Marketing
36%
All Industries
18%
Customer Support
18%
Operations
9%
IT
9%
Other
9%

Candidates By Location

San Francisco
27%
Bloomfield Hills
9%
New York City
9%
Camp Hill
9%
Cleveland
9%
Other
36%

Frequently Asked Questions regarding Concentrix

What is Concentrix address?

Concentrix location is at 39899 Balentine Dr, Suite 235

Who is the CEO of Concentrix?

Concentrix CEO is Chris Caldwell, their score by employees is 91

What is Concentrix eNPS?

The eNPS for Concentrix is 55

How many employees work in Concentrix?

Concentrix has 440000 employees

Who are Concentrix competitors?

Concentrix main competitors are TP, Foundever, TTEC, Accenture

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