


Diverse employees at Concentrix have rated Team, Executive Team, and Leadership as the highest categories they have scored
Women at Concentrix have rated Team, Executive Team, and Leadership as the highest categories they have scored
Concentrix employees are 55% more likely to recommend Concentrix as a great place to work
| 65% | Promoters |
|---|---|
| 25% | Passives |
| 10% | Detractors |










Working at Concentrix is rated highly by 1644 employees, across various culture dimensions. Concentrix employees are most satisfied about CEO Rating, Environment, and Executive Team categories, putting Concentrix’s culture in the Top 5% compared to similar sized companies on Comparably and in the Top 15% compared to other companies in San Francisco. See below in detail how working at Concentrix was rated by employees.
Overall Company Culture at Concentrix is rated A+
Last updated today
Concentrix ranks in the Top 5% of other companies on Comparably with 10,000+ Employees for Overall Company Culture Score
Out of 10783 Concentrix employee reviews, 93% were positive. The remaining 7% were constructive reviews with the goal of helping Concentrix improve their work culture.
| Positive Reviews | 93% |
|---|---|
| Constructive Feedback | 7% |
What are some of the best things about your team?They are like family, supportive, driven, excited, knowledgable, open lines of communication.
What do you like best about the leadership team?Engagement at all levels. I appreciate our company going above and beyond supporting all staff during these uncertain times developing wellness programs, people first mindset, and ensuring jobs are available to support our economy.
What is most positive about the culture and environment at your company?The way that our culture statements are more than just statements - they are how we operate and are driven and demonstrated from the top down the entire company
Why do you feel undervalued and what would make you feel better about your compensation?In the BPO industry, competitive pay tends to be an area where improvement could be made. However, it's hard to beat the flexibility and positive work environment that Concentrix provides staff.
We're Concentrix. The global technology and services leader that powers the world’s best brands, today and into the future. We’re solution-focused, tech-powered, intelligence-fueled. Every day, we design, build, and run fully integrated, end-to-end solutions at speed and scale across the entire enterprise, helping more than 2,000 clients solve their toughest business challenges. With unique data and insights, deep industry expertise, and advanced technology solutions, we’re the intelligent transformation partner that powers a world that works, helping companies become refreshingly simple to work, interact, and transact with. We shape new game-changing careers in over 70 countries, attracting the best talent. Join us and be part of this journey towards greater opportunities and brighter futures.
Concentrix was founded in 2004 and its current CEO is Chris Caldwell. Since its inception 22 years ago, Concentrix has grown to 440000 employees.
A global technology and services leader that powers the brands of the future. Our people around the world have devoted their careers to ensuring every relationship is exceptional. So naturally, we're committed to creating game-changing career journeys that power our people towards greater opportunities and brighter futures. Experience the power of a game-changing career: jobs.concentrix.com.
Our vision is to be the greatest customer engagement services company in the world, rich in diversity and talent - powered by creativity and technology.
Leveraging the Power of ONE
As a global business who touches countless lives each day, we have a responsibility to enrich the lives of our people and support the health of our planet, and it’s a responsibility we take seriously.
The way we see it, we have an incredible opportunity to use our scale as a force for good. The power of ONE translates to world-sized impacts across our entire family of 440K+ game-changers, clients, suppliers, and partners.
Learn more about our Environmental, Social, and Governance (ESG) efforts by visiting: https://www.concentrix.com/esg/
Leveraging the Power of ONE
As a global business who touches countless lives each day, we have a responsibility to enrich the lives of our people and support the health of our planet, and it’s a responsibility we take seriously.
The way we see it, we have an incredible opportunity to use our scale as a force for good. The power of ONE translates to world-sized impacts across our entire family of 440K+ game-changers, clients, suppliers, and partners.
Learn more about our Environmental, Social, and Governance (ESG) efforts by visiting: https://www.concentrix.com/esg/
| Headquarter | 39899 Balentine Dr, Suite 235 Newark, CA 94560 United States of America |
|---|---|
| Website | www.concentrix.com/ |
| Founding Date | 2004 |
| Company Status | Public |
| Stock | CNXC |
| Jobs | jobs.concentrix.com/ |
| Social Sites |










Concentrix has 440000 employees. 1644 employees at Concentrix have reviewed Concentrix across various culture dimensions, providing their opinions on items ranging from executive ratings to the pace at work. The latest review was today.
Overall, the 1644 Concentrix employees give their leadership a grade of A+, or Top 5% of similar size companies on Comparably. This includes specific ratings of their executive team, CEO, and manager.
Employees at Concentrix are generally satisfied with their total compensation at Concentrix, which includes a combination of pay, stock and equity, and benefits.
Overall, employees at Concentrix are extremely happy with their team. 1644 Participants grade the quality of their coworkers an A+. The majority believe the meetings at Concentrix are effective, and the majority look forward to interacting with their coworkers.
The majority of employees at Concentrix believe the environment at Concentrix is positive. Most Participants believe the pace of work at Concentrix is comfortably fast. About 40% of the employees at Concentrix work 8 hours or less, while 7% of them have an extremely long day - longer than twelve hours.
Overall, the employees at Concentrix are extremely happy, based on their aggregated ratings of future outlook, customer perception, and their excitement going to work.


The prevailing opinion from employees about joining Concentrix is that the company was somewhat prepared on their first day. Concentrix employees concluded that their overall onboarding experience was negative. 50% said their direct manager was helpful with their acclimation during the first 90 days. First impressions are important, and how prepared a company is on your first day leaves a lasting impression.
At Concentrix 100% of employees think their department KPIs and OKRs are clear. Employees’ understanding of Concentrix's KPIs and OKRs is essential for its success. Out of 1620 Concentrix employees who’ve answered, “Are your company’s goals clear and are you invested in them?” 1543 have said yes.
Concentrix’s CEO Chris Caldwell started in this role in 2004. Chris’s approval rate is in the Top 5% of all CEOs of similar-sized companies on Comparably, and in the Top 5% compared to the CEOs of all other companies in San Francisco. With a high CEO score, Chris Caldwell has won the Best CEOs in 2025. In addition, Chris has garnered Best CEOs for Diversity in 2023 specifically for Diversity, making Concentrix’s CEO one of the top rated CEOs by diverse employees. Concentrix’s CEO is highly regarded especially by Native American employees, employees with the company for 2 to 5 Years, and employees in the Product department. However, Non-Binary employees, employees with 1 to 3 Years experience, and employees in the Admin department have a less favorable view of the CEO and believe there is room for improvement. Compared to Concentrix’s competitors, Chris Caldwell ranks right above Foundever CEO Laurent Uberti. Under Caldwell’s leadership, Concentrix employee respondents are most happy about their Environment and the company’s Executive Team. Perks And Benefits and Compensation are two areas, according to respondents, where Concentrix could stand to see real improvement.
The Concentrix Executive Team is rated an “A+” and led by CEO Chris Caldwell, Corporate Vice President, Corporate Development Jason Marasigan, and Executive Vice President, Information Systems and Security Guy Brosseau
Chris Caldwell CEO / President
Chris Caldwell serves as the CEO / President of Concentrix.
Jason Marasigan Corporate Vice President, Corporate Development
A passionate leader with a keen eye for leading our corporate development efforts, Jason is the mastermind behind... read more
Guy Brosseau Executive Vice President, Information Systems and Security
When it comes to utilizing emerging technology and finding innovative ways to improve businesses’ infosec strategies,... read more
Philip Cassidy Executive Vice President, Strategic Projects and Corporate Strategy
As a passionate leader who’s dedicated to nurturing businesses from inception to explosive growth, Philip leads the... read more
Monica Egger Senior Vice President, Financial Planning And Analysis
Monica is a financial leader who’s dedicated to driving business growth through a combination of innovative solutions, a... read more
Cormac Twomey Executive Vice President, Global Operations and Delivery
Cormac is an immensely talented, capable leader with a proven track record of success running global organizations. He... read more
Andre Valentine Chief Financial Officer
A dedicated financial leader with a proven track record of success building and leading finance and accounting teams for... read more
Diverse employees at Concentrix score the company 84/100 across various culture categories, placing Concentrix in the Top 5% of companies on Comparably with 10,000+ Employees for Comparably's diversity score. The Diversity score provides insights into how diverse employees feel and rate their work experience at Concentrix across various culture dimensions.
Living our vision.,,At Concentrix, our culture defines who we are. It's what makes us different, and it's the key element to our continued success. Our vision is simple—we will be the greatest customer engagement services company in the world, rich in diversity and talent - powered by creativity and technology.,,This means fostering a welcoming environment where we embrace and welcome diversity of thought, experience, and perspective. It's no secret that our differences are what make us stronger.,,Our three-pillar strategy includes: ,,1. Promoting diverse representation,2. Reinforcing inclusive behaviors,3. Building conducive ecosystems.,,Some of our work includes:,,Be seen, be heard, be you campaign.,Allows people to voluntarily self-declare their identity. Having a complete picture of our game-changer population allows us to build and execute a data-driven strategy to secure and support the most diverse and innovative workplace of the future.,,Global culture of belonging survey,Acts as a guide in building an inclusive workplace. In 2023, we received a 4.26 Culture of Belonging Index across 22 ratings indicating people feel welcome, respected and valued.,,Global Diversity, Equity and Inclusion policy,Our DEI Policy broadly defines the code of conduct that we embrace to promote and foster an inclusive environment and serves as a guiding principle for workplace behavior.,,Learn more: https://jobs.concentrix.com/global/en/diversityandinclusion
*Individual and group benefits may vary on a country by country basis
Concentrix's PTO and Vacation policy typically gives 20-30 days off a year with 50% of employees expected to be work free while out of office. Paid Time Off is Concentrix's most important benefit besides Healthcare when ranked by employees, with 100% of employees saying it is the most important benefit. Concentrix's benefits and PTO Package averages to represent a less than $500 cash value per month.

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In 2019, Concentrix applied for 2 H1B visas. Of the work permits applied for, 100% were approved.
Concentrix has a total of 440000 employees
H1B Applications Outcome
This data was calculated using publicly sourced data from OFLC Performance Data

Candidates By Department
Marketing | 36% | |
|---|---|---|
All Industries | 18% | |
Customer Support | 18% | |
Operations | 9% | |
IT | 9% | |
Other | 9% |
Candidates By Location
San Francisco | 27% | |
|---|---|---|
Bloomfield Hills | 9% | |
New York City | 9% | |
Camp Hill | 9% | |
Cleveland | 9% | |
Other | 36% |
What is Concentrix address?
Concentrix location is at 39899 Balentine Dr, Suite 235
Who is the CEO of Concentrix?
Concentrix CEO is Chris Caldwell, their score by employees is 91
What is Concentrix eNPS?
The eNPS for Concentrix is 55
How many employees work in Concentrix?
Concentrix has 440000 employees
Who are Concentrix competitors?
Concentrix main competitors are TP, Foundever, TTEC, Accenture