Conduent Culture | Comparably
Conduent has been recognized as one of the Best Places To Work For LGBTQ+ Equality
Conduent Claimed Company
As one of the original pioneers in business process outsourcing (BPO) and a leader today, Conduent has deep and diversified expertise across a range of industries and business process solutions. read more
This company is accepting feedback from verified employees
EMPLOYEE
PARTICIPANTS
1197
TOTAL
RATINGS
34531

Conduent Company Culture

Conduent Culture

This score is derived from employee ratings & reviews
Choice Employer
A
4.6/5

Conduent CEO

Top 5%Top 5% of Similar Size Companies on Comparably
Harsha Agadi Conduent's CEO
Harsha Agadi
82 /100

Diversity at Conduent

Top 10%Top 10% of Similar Size Companies on Comparably
A

Diverse employees at Conduent have rated Team, Executive Team, and Manager as the highest categories they have scored

Women at Conduent

Top 10%Top 10% of Similar Size Companies on Comparably
A

Women at Conduent have rated Team, Executive Team, and Leadership as the highest categories they have scored

Conduent eNPS

Net Promoter Score tracks your employees' overall score to this question: "On a scale from 0-10, how likely are you to recommend working at your company to a friend?"
Top 25%Top 25% of Similar Size Companies on Comparably

Recommend to a Friend?

23

Conduent employees are 23% more likely to recommend Conduent as a great place to work

48%Promoters
27%Passives
25%Detractors

Conduent Company News

Working at Conduent

Working at Conduent is rated highly by 1197 employees, across various culture dimensions. Conduent employees are most satisfied about CEO Rating, Environment, and Executive Team categories, putting Conduent’s culture in the Top 10% compared to similar sized companies on Comparably and in the Top 5% compared to other companies in Florham Park, NJ. See below in detail how working at Conduent was rated by employees.

Overall Company Culture at Conduent

A

Overall Company Culture at Conduent is rated A

Last updated months ago

Top
10%

Conduent ranks in the Top 10% of other companies on Comparably with 10,000+ Employees for Overall Company Culture Score

Overall Company Culture Score by Department

This graph details how each department scores their Overall Company Culture

Results from 1197 Employees

View Results
0
20
40
60
80
100
Communications
88
Communications88
Sales
85
Sales85
Admin
80
Admin80
Business Dev
80
Business Dev80
Legal
80
Legal80
Marketing
80
Marketing80
Finance
78
Finance78
HR
78
HR78
Design
77
Design77
Operations
77
Operations77
Customer Support
76
Customer Support76
Product
75
Product75
IT
73
IT73
Customer Success
72
Customer Success72
Engineering
71
Engineering71

Conduent Employee Reviews

Out of 6322 Conduent employee reviews, 84% were positive. The remaining 16% were constructive reviews with the goal of helping Conduent improve their work culture.

84%
16%
Positive Reviews84%
Constructive Feedback16%

Positive Reviews From Conduent Employees

  • What is most positive about the culture and environment at your company?
    Managers are very encouraging and supportive ,Team members are also very supportive, company is a pioneer in introducing new business tools and Application, Package is best in industry
  • What is most positive about the culture and environment at your company?
    Love the shift in culture! Very much family like fun atmosphere. Love the volunteer events and team builders we do to give back to our communities and the environment.
  • What do you like best about the leadership team?
    The support and mentorship we get from our leadership team is amazing. I have been here 10+ years and am so proud to of seen the shift in culture and leadership that has come with our CEO Cliff Skelton and his leadership team.

Constructive Feedback From Conduent Employees

  • Why do you feel undervalued and what would make you feel better about your compensation?
    I would like to have a clearer idea on the objectives which need to be met to receive higher pay
  • What does the leadership team need to get better at?
    Open/more communication, bridge the gaps between teams, encourage taking responsibility
  • What do your coworkers need to improve and how could you work together better?
    The turnover rate creates difficulty to establish solid relationships with my coworkers. Therefore our retention rate must increase so we can learn to work together.

Conduent Company Information

Conduent Company Overview

As one of the original pioneers in business process outsourcing (BPO) and a leader today, Conduent has deep and diversified expertise across a range of industries and business process solutions.

Conduent was founded in 2017 and its current CEO is Harsha Agadi. Since its inception 9 years ago, Conduent has grown to 53000 employees.

Conduent Mission, Vision & Values

Conduent Mission Statement

Through our dedicated associates, we deliver mission-critical services and solutions on behalf of businesses and governments – creating exceptional outcomes for our clients and the millions of people who count on them. We are one team with one mission and work in an open and inclusive environment to create value for our clients every day.

Conduent Vision Statement

Conduent’s vision is to become the leading business services partner for companies and governments. As a company, we are committed to delivering an open and inclusive work environment by: • Sourcing top diverse talent • Developing our employees • Working with certified diverse suppliers • Supporting and creating opportunity in the communities that we serve • Building a culture of high performance and growth

Conduent Values

  • Drive client success
  • Deliver with quality and personal accountability
  • Be open and inclusive
  • Communicate with purpose
  • Open and Inclusive
  • Be a good teammate
  • Be Conduent proud and act with humility

Sustainability and Corporate Social Responsibility at Conduent

Our focus on sustainability and the environment means we're constantly looking at ways to reduce the impact of emissions, resource consumption, and paper waste for a better tomorrow. We're committed to developing solutions and working with partners that positively impact climate change.

Headquarter100 Campus Dr
Florham Park, NJ 07932
United States of America
Websiteconduent.com
Founding Date2017
Tel+1-844-663-2638
Company StatusPublic
StockCNDT
Jobscareers.conduent.com/
Social Sites
  • Why join us? It's the opportunities, benefits, sense of community and more that make Conduent an award-winning employer. Watch this short video to see how.
  • We’ve built a culture where individuality is noticed and valued. Community is nurtured by constant interaction and connection to our teams and associates. Hear from three of our valued associates about why they love working from home, their growth journeys and what makes working at Conduent a special opportunity for each of them.

Conduent Employees

Conduent has 53000 employees. 1197 employees at Conduent have reviewed Conduent across various culture dimensions, providing their opinions on items ranging from executive ratings to the pace at work. The latest review was months ago.

Overall, the 1197 Conduent employees give their leadership a grade of A+, or Top 5% of similar size companies on Comparably. This includes specific ratings of their executive team, CEO, and manager.

Employees at Conduent are not very pleased with their total compensation at Conduent, which includes a combination of pay, stock and equity, and benefits.

Overall, employees at Conduent are extremely happy with their team. 1197 Participants grade the quality of their coworkers an A+. The majority believe the meetings at Conduent are effective, and the majority look forward to interacting with their coworkers.

The majority of employees at Conduent believe the environment at Conduent is positive. Most Participants believe the pace of work at Conduent is comfortably fast. About 55% of the employees at Conduent work 8 hours or less, while 2% of them have an extremely long day - longer than twelve hours.

Overall, the employees at Conduent are happy, based on their aggregated ratings of future outlook, customer perception, and their excitement going to work.

A Day in the Life
A Day in the Life
Conduent employees generally work 9.0 hrs a day
Work Hours
A Day in the Life
Employees at Conduent report the work pace is comfortably fast
Work Pace
A Day in the Life
95% of Conduent employees look forward to interacting with their team every day
Coworkers
A Day in the Life
Conduent employees most often take 0-10 paid vacation and sick days each year
Perks & Benefits
A Day in the Life
79% of Conduent employees report they are happy with their work life balance
Work Life Balance
A Day in the Life
Conduent employees typically get valuable feedback on how to improve at work Every Week
Feedback
A Day in the Life
91% of Conduent employees call their work environment positive
Environment

Joining Conduent - Employee Onboarding

The prevailing opinion from Comparably users about their company is that it was very prepared on their first day. Employees concluded that their overall onboarding experience was positive. 73% said their direct manager was helpful with their acclimation during the first 90 days. First impressions are important, and how prepared a company is on your first day leaves a lasting impression.

Conduent KPIs and OKRs

Employees’ understanding of Conduent's KPIs and OKRs is essential for its success. Out of 1178 Conduent employees who’ve answered, “Are your company’s goals clear and are you invested in them?” 960 have said yes.

AnswerPercent
Yes81%
No19%
Are your company's goals clear, and are you invested in them?
AnswerPercent
Yes0%
No0%
Are the KPIs/OKRs for your department clear?

Conduent CEO & Leadership

Harsha Agadi Conduent's CEO
82 /100

Conduent CEO Awards and Recognitions

Best CEOs 2024 (Large Companies)
Best CEOs 2023 (Large Companies)
Best CEOs for Diversity 2023 (Large Companies)
Best CEOs for Women 2023 (Large Companies)
Best CEOs 2022 (Large Companies)

Conduent’s CEO Harsha Agadi started in this role in 2026. Harsha’s approval rate is in the Top 5% of all CEOs of similar-sized companies on Comparably, and in the Top 10% compared to the CEOs of all other companies in Florham Park, NJ. With a high CEO score, Harsha Agadi has won the Best CEOs in 2024. In addition, Harsha has garnered Best CEOs for Diversity in 2023 specifically for Diversity, making Conduent’s CEO one of the top rated CEOs by diverse employees. Conduent’s CEO is highly regarded especially by employees in the Communications department, employees in the Sales department, and employees with Entry Level experience. However, employees in the Engineering department, African American/Black employees, and Native American employees have a less favorable view of the CEO and believe there is room for improvement. Compared to Conduent’s competitors, Harsha Agadi ranks right above Accenture CEO Julie Sweet. Under Agadi’s leadership, Conduent employee respondents are most happy about their Environment and the company’s Executive Team. Perks And Benefits and Compensation are two areas, according to respondents, where Conduent could stand to see real improvement.

Conduent Leadership

The Conduent Executive Team is rated an “A+” and led by CEO Harsha Agadi, Global Head, HR Services Tracy Amabile, and Global Head, Operations and Transformation Adam Appleby

  • Harsha Agadi  CEO / President

    Harsha Agadi CEO / President

    As Chief Executive Officer, Harsha Agadi is focused on accelerating Conduent’s transformation strategy to drive growth... read more

  • Tracy Amabile Global Head, HR Services

    Tracy is responsible for Conduent’s advisory, technology and administration solutions that help companies effectively... read more

  • Adam Appleby Global Head, Operations and Transformation

    As Global Head, Operations and Transformation, Adam oversees our end-to-end enterprise transformation efforts... read more

  • Mark Brewer President, Global Public Sector Solutions

    Mark has global end-to-end responsibility over our entire portfolio of Public Sector solutions which help government... read more

  • Jeff Browning Chief Risk Officer

    Jeff leads Conduent’s global risk management function, partnering throughout the organization to support the successful... read more

  • Burhan Jaffer Global Head, Corporate Development

    Burhan is responsible for all aspects of mergers, acquisitions and inorganic growth.

  • Lou Keyes Chief Revenue Officer

    As the Chief Revenue Officer, Lou Keyes is responsible for revenue growth as well as setting our sales strategy,... read more

  • Randall King Global Head, Customer Experience Management

    As the Global Head of Customer Experience Management, Randall has overall responsibility for our customer experience... read more

  • Michael Krawitz General Counsel and Secretary

    Michael is responsible for overseeing Conduent’s Global Legal, Compliance and Regulatory groups. He also manages... read more

Diversity & Inclusion at Conduent

Diverse employees at Conduent score the company 78/100 across various culture categories, placing Conduent in the Top 10% of companies on Comparably with 10,000+ Employees for Comparably's diversity score. The Diversity score provides insights into how diverse employees feel and rate their work experience at Conduent across various culture dimensions.

We are on a journey to create an equitable and inclusive workplace and are committed to: Foster a safe, open and inclusive culture for all | Empower all associates to grow and thrive | Ensure inclusive policies and workplace practices. At Conduent, the everyday behaviors of our people create a dynamic culture. We are on a journey to create an equitable and inclusive workplace. Our 8 Employee Impact Groups (EIGs) are diverse communities that enhance the associate experience through engagement, development, and collaboration. These groups enrich the associate experience while providing a forum to engage, grow, celebrate, and connect. Our 8 active EIGs are: Women’s Impact Network | Black Impact Group | DisAbility Impact Group | PRIDE | LatinX | Conduent Asian Network | Conduent Salutes! | Generations

Ranked Culture the Highest

Women 88/100
Department - Sales
Men 84/100
Department - Marketing
Diverse Employees 85/100
Department - Business Development

Ranked Culture the Lowest

Women 74/100
Department - Engineering
Men 61/100
Department - Customer Success
Diverse Employees 72/100
Department - Engineering

Conduent Perks & Benefits

Health & Wellness

  • Dental Insurance
  • Vision Insurance
  • Health Insurance
  • Life Insurance

Paid Time Off

  • PTO / Vacation Policy
  • Paid Holidays
  • Maternity / Paternity Leave

Financial Benefits

  • 401K / Retirement Plan
  • Performance Bonus

Office Perks

  • Company Social Outings
  • Work From Home Policy
  • Unique Office Space

Conduent PTO

Conduent's PTO and Vacation policy typically gives 0-10 days off a year.

AnswerPercent
Flex Time0%
Vacation Policy0%
Office Meals0%
401k Contribution0%
Childcare0%
Other than healthcare, which of the following benefits is most important to you?
AnswerPercent
Yes0%
No0%
Does your boss expect you to work when you're on vacation?
AnswerPercent
$2500+/mo0%
$1500 - $2500/mo0%
$1000 -$1500/mo0%
$500 -$1000/mo0%
Less than $500/mo0%
What do you estimate the cash value of your benefits to be? Healthcare, PTO, etc?

Conduent Careers

Conduent Jobs

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H1B Visa

In 2019, Conduent applied for 223 H1B visas. Of the work permits applied for, 83% were approved.

An in-depth look at ‘Certified-withdrawn’ H1B applications at Conduent unveil that one approved work permit application was withdrawn before the employee’s start date, and 37 were withdrawn by Conduent after the employee’s start date.

Work Permit Application Outcome

Conduent has a total of 53000 employees

223
Total Applied
  • 83% Granted (185 out of 223)
  • 0% Denied ( out of 223)
  • <1% Withdrawn Application was withdrawn by the employer before approval/rejection (1 out of 223)
  • 17% Certified-Withdrawn Application was approved but later withdrawn by employer (37 out of 223)

This data was calculated using publicly sourced data from OFLC Performance Data

Let Conduent Know You Want To Work There

Overview of Candidates Interested in Conduent on Comparably

Candidates By Department

All Industries
47%
Engineering
20%
Customer Support
13%
Operations
7%
Product
7%
Other
7%

Candidates By Location

New York City
40%
Austin
13%
Washington
7%
Frederick
7%
Vilonia
7%
Other
27%

Frequently Asked Questions regarding Conduent

What is Conduent address?

Conduent location is at 100 Campus Dr

Who is the CEO of Conduent?

Conduent CEO is Harsha Agadi, their score by employees is 82

What are the salaries in Conduent

The average salary for employees in Conduent is 123332$

What is Conduent eNPS?

The eNPS for Conduent is 23

What is Conduent revenue?

Conduent revenue is $6B

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