ConsumerAffairs Culture | Comparably
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ConsumerAffairs Claimed Company
ConsumerAffairs is a consumer news and advocacy organization providing consumer news, recall information, and consumer reviews. read more
EMPLOYEE
PARTICIPANTS
17
TOTAL
RATINGS
273

ConsumerAffairs Company Culture

ConsumerAffairs Culture

This score is derived from employee ratings & reviews
2.6/5
ConsumerAffairs' Overall Culture is rated D

Top Rated Culture Dimensions

ConsumerAffairs CEO

Bottom 10%Bottom 10% of Similar Size Companies on Comparably
Zac Carman ConsumerAffairs' CEO
Zac Carman
52 /100

Diversity at ConsumerAffairs

Women at ConsumerAffairs

ConsumerAffairs eNPS

Net Promoter Score tracks your employees' overall score to this question: "On a scale from 0-10, how likely are you to recommend working at your company to a friend?"
Bottom 20%Bottom 20% of Similar Size Companies on Comparably

Recommend to a Friend?

-41

ConsumerAffairs employees are -41% more likely to recommend ConsumerAffairs as a great place to work

26%Promoters
7%Passives
67%Detractors

Working at ConsumerAffairs

Working at ConsumerAffairs is rated below average by 17 employees, across various culture dimensions. ConsumerAffairs employees rate Perks And Benefits highest among all categories, and think that Professional Development and Environment have the most room for improvement, putting ConsumerAffairs’s culture in the Bottom 20% compared to similar sized companies on Comparably and in the Bottom 35% compared to other companies in Carson City, NV. See below in detail how working at ConsumerAffairs was rated by employees.

Overall Company Culture at ConsumerAffairs

D

Overall Company Culture at ConsumerAffairs is rated D

Last updated months ago

Bottom
20%

ConsumerAffairs ranks in the Bottom 20% of other companies on Comparably with 51-200 Employees for Overall Company Culture Score

ConsumerAffairs Employee Reviews

Out of 6 ConsumerAffairs employee reviews, 100% were constructive reviews with the goal of helping ConsumerAffairs improve their work culture.

0%
100%
Positive Reviews0%
Constructive Feedback100%

Constructive Feedback From ConsumerAffairs Employees

  • What does the leadership team need to get better at?
    Hiring the right middle management
  • Why do you feel undervalued and what would make you feel better about your compensation?
    Expect compensation to be far below your market value
  • What needs to change to make the company culture better?
    Needs to be radically transparent

ConsumerAffairs Company Information

ConsumerAffairs Company Overview

ConsumerAffairs is a consumer news and advocacy organization providing consumer news, recall information, and consumer reviews.

ConsumerAffairs Mission, Vision & Values

ConsumerAffairs Mission & Values

ConsumerAffairs.com is a private, non-governmental entity that gives the average citizen a chance to speak out on issues ranging from dangerous products to unsafe chemicals. Knowledge is power!

Headquarter297 Kingsbury Grade, Suite 1025, Mailbox 4470
South Lake Tahoe, CA 89449-4470
United States of America
Websitewww.consumeraffairs.com/
Founding Date1998

ConsumerAffairs Competitors

ConsumerAffairs competitors include Capterra, TrustRadius, Grange Insurance, and Consumer Reports. ConsumerAffairs ranks 5th in Overall Culture Score on Comparably vs its competitors. See below how ConsumerAffairs compares to its competitors with CEO Rankings, Product & Services, NPS, Pricing, Customer Services, Overall Culture Score, eNPS, Gender and Diversity Scores.

  1. #1
    Capterra's Logo
    Capterra
    4.1/5
  2. #2
    TrustRadius' Logo
    TrustRadius
    3.9/5
  3. #3
    Grange Insurance's Logo
    Grange Insurance
    3.5/5
  4. #4
    Consumer Reports' Logo
    Consumer Reports
    3.0/5
  5. #5
    ConsumerAffairs' Logo
    ConsumerAffairs
    2.6/5
  • Culture Video

ConsumerAffairs Employees

17 employees at ConsumerAffairs have reviewed ConsumerAffairs across various culture dimensions, providing their opinions on items ranging from executive ratings to the pace at work. The latest review was months ago.

Overall, the 17 ConsumerAffairs employees give their leadership a grade of D, or Bottom 20% of similar size companies on Comparably. This includes specific ratings of their executive team, CEO, and manager.

Employees at ConsumerAffairs are generally satisfied with their total compensation at ConsumerAffairs, which includes a combination of pay, stock and equity, and benefits.

Overall, employees at ConsumerAffairs are generally satisfied with their team. 17 Participants grade the quality of their coworkers a D+. The majority believe the meetings at ConsumerAffairs are effective, and the majority look forward to interacting with their coworkers.

The majority of employees at ConsumerAffairs believe the environment at ConsumerAffairs is negative. Most Participants believe the pace of work at ConsumerAffairs is moderate. About 51% of the employees at ConsumerAffairs work 8 hours or less, while 11% of them have an extremely long day - longer than twelve hours.

Overall, the employees at ConsumerAffairs are dissatisfied, based on their aggregated ratings of future outlook, customer perception, and their excitement going to work.

Joining ConsumerAffairs - Employee Onboarding

The prevailing opinion from employees about joining ConsumerAffairs is that the company was very prepared on their first day. ConsumerAffairs employees concluded that their overall onboarding experience was positive. 33% said their direct manager was helpful with their acclimation during the first 90 days. First impressions are important, and how prepared a company is on your first day leaves a lasting impression.

ConsumerAffairs KPIs and OKRs

At ConsumerAffairs 50% of employees think their department KPIs and OKRs are clear. Employees’ understanding of ConsumerAffairs' KPIs and OKRs is essential for its success. Out of 4 ConsumerAffairs employees who’ve answered, “Are your company’s goals clear and are you invested in them?” 3 have said yes.

AnswerPercent
Yes75%
No25%
Are your company's goals clear, and are you invested in them?
AnswerPercent
Yes50%
No50%
Are the KPIs/OKRs for your department clear?

ConsumerAffairs CEO & Leadership

ConsumerAffairs CEO - Zac Carman

Zac Carman ConsumerAffairs' CEO
52 /100

Zac’s approval rate is lower compared to CEOs at similar sized companies, putting Zac in the Bottom 10% of all CEOs of similar-sized companies on Comparably, and in the Bottom 30% compared to CEOs of all other companies in Carson City, NV. Zac Carman’s employees rank ConsumerAffairs in the Top 20% for Perks And Benefits, in the Bottom 40% for Compensation, and in the Bottom 35% for Happiness. When compared to ConsumerAffairs’s competitors, Zac Carman ranks below both Consumer Reports CEO Marta Tellado and Grange Insurance CEO John Ammendola.

ConsumerAffairs Leadership

The ConsumerAffairs Executive Team is rated a “D+” and led by CEO Zac Carman, COO Eric Jenkins, and CTO Adam Joffe

  • Zac Carman  CEO / President

    Zac Carman CEO / President

    Zac Carman serves as the CEO / President of ConsumerAffairs.

  • Eric Jenkins COO

    Eric Jenkins serves as the COO of ConsumerAffairs. Eric started at ConsumerAffairs in January of 2013. Eric currently... read more

  • Adam Joffe CTO

    Adam Joffe serves as the CTO of ConsumerAffairs. Adam started at ConsumerAffairs in August of 2017. Adam currently... read more

  • Tyler Bogan VP of Business Development

    Tyler Bogan serves as the VP of Business Development of ConsumerAffairs.

  • Rick Rutledge Vice President of Business Development

    Rick Rutledge serves as the Vice President of Business Development of ConsumerAffairs. Rick started at ConsumerAffairs... read more

  • Kristoffer Morrison VP, Client Success

    Kristoffer Morrison serves as the VP, Client Success of ConsumerAffairs. Kristoffer started at ConsumerAffairs in March... read more

  • Christopher Smith VP of SEO

    Christopher Smith serves as the VP of SEO of ConsumerAffairs. Christopher currently resides in the San Francisco Bay... read more

  • George Earl VP of Data & Analytics

    George Earl serves as the VP of Data & Analytics of ConsumerAffairs.

  • James Hood Founder & Editor In Chief

    James Hood serves as the Founder & Editor In Chief of ConsumerAffairs.

ConsumerAffairs Salaries

How much does ConsumerAffairs pay?

How much do people at ConsumerAffairs get paid? See the latest salaries by department and job title. The average estimated annual salary, including base and bonus, at ConsumerAffairs is $112,761, or $54 per hour, while the estimated median salary is $127,538, or $61 per hour.

At ConsumerAffairs, the highest paid job is a Developer at $196,184 annually and the lowest is an Admin Assistant at $44,885 annually. Average ConsumerAffairs salaries by department include: Sales at $211,015, HR at $90,573, Design at $88,244, and Operations at $82,146. Half of ConsumerAffairs salaries are above $127,538.

10 employees at ConsumerAffairs rank their Compensation in the Bottom 40% of similar sized companies in the US (based on 34 ratings) while 8 employees at ConsumerAffairs rank their Perks And Benefits in the Top 20% of similar sized companies in the US (based on 12 ratings).

Last updated months ago.

1st Percentile
$71k
$71k1st Percentile
20th Percentile
$94k
$94k20th Percentile
40th Percentile
$122k
$122k40th Percentile
60th Percentile
$179k
$179k60th Percentile
80th Percentile
$228k
$228k80th Percentile
100th Percentile
$326k
$326k100th Percentile
$112,761*
Average Compensation
$127,538*
Median Compensation

* Estimated salaries Estimated salaries are based on data provided anonymously by employees and/or estimated by other statistical methods.

ConsumerAffairs Salaries by Department

Explore ConsumerAffairs Salaries

Diversity & Inclusion at ConsumerAffairs

The Diversity score provides insights into how diverse employees feel and rate their work experience at ConsumerAffairs across various culture dimensions.

Ranked Culture the Highest

Women N/A/100
Men N/A/100
Diverse Employees N/A/100

Ranked Culture the Lowest

Women N/A/100
Men N/A/100
Diverse Employees N/A/100

ConsumerAffairs PTO

ConsumerAffairs' PTO and Vacation policy typically gives unlimited days off a year with 50% of employees expected to be work free while out of office. Paid Time Off is ConsumerAffairs' most important benefit besides Healthcare when ranked by employees, with 34% of employees saying it is the most important benefit. ConsumerAffairs' benefits and PTO Package averages to represent a less than $500 cash value per month.

AnswerPercent
Flex Time33%
Vacation Policy34%
Office Meals0%
401k Contribution33%
Childcare0%
Other than healthcare, which of the following benefits is most important to you?
AnswerPercent
Yes50%
No50%
Does your boss expect you to work when you're on vacation?
AnswerPercent
$2500+/mo0%
$1500 - $2500/mo33%
$1000 -$1500/mo0%
$500 -$1000/mo0%
Less than $500/mo67%
What do you estimate the cash value of your benefits to be? Healthcare, PTO, etc?

ConsumerAffairs Careers

ConsumerAffairs Jobs

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Let ConsumerAffairs Know You Want To Work There

Overview of Candidates Interested in ConsumerAffairs on Comparably

Candidates By Department

All Industries
25%
HR
25%
Product
25%
Engineering
25%

Candidates By Location

Mountain View
25%
Cleveland
25%
Fairfax
25%
Mendham
25%

Frequently Asked Questions regarding ConsumerAffairs

What is ConsumerAffairs address?

ConsumerAffairs location is at 297 Kingsbury Grade, Suite 1025, Mailbox 4470

Who is the CEO of ConsumerAffairs?

ConsumerAffairs CEO is Zac Carman, their score by employees is 52

What is ConsumerAffairs eNPS?

The eNPS for ConsumerAffairs is -41

What is the salary for SysAdmin in ConsumerAffairs?

SysAdmin average salary in the US is 74k

What are the salaries in the Finance in ConsumerAffairs?

The average salaries for Finance in ConsumerAffairs is 72k

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