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Anonymously Rate Your Experience & Make Work BetterConsumerAffairs employees are -41% more likely to recommend ConsumerAffairs as a great place to work
| 26% | Promoters |
|---|---|
| 7% | Passives |
| 67% | Detractors |
Working at ConsumerAffairs is rated below average by 17 employees, across various culture dimensions. ConsumerAffairs employees rate Perks And Benefits highest among all categories, and think that Professional Development and Environment have the most room for improvement, putting ConsumerAffairs’s culture in the Bottom 20% compared to similar sized companies on Comparably and in the Bottom 35% compared to other companies in Carson City, NV. See below in detail how working at ConsumerAffairs was rated by employees.
Overall Company Culture at ConsumerAffairs is rated D
Last updated months ago
ConsumerAffairs ranks in the Bottom 20% of other companies on Comparably with 51-200 Employees for Overall Company Culture Score
Share Your Opinion
Anonymously Rate Your Experience & Make Work BetterOut of 6 ConsumerAffairs employee reviews, 100% were constructive reviews with the goal of helping ConsumerAffairs improve their work culture.
| Positive Reviews | 0% |
|---|---|
| Constructive Feedback | 100% |
What does the leadership team need to get better at?Hiring the right middle management
Why do you feel undervalued and what would make you feel better about your compensation?Expect compensation to be far below your market value
What needs to change to make the company culture better?Needs to be radically transparent
ConsumerAffairs is a consumer news and advocacy organization providing consumer news, recall information, and consumer reviews.
ConsumerAffairs.com is a private, non-governmental entity that gives the average citizen a chance to speak out on issues ranging from dangerous products to unsafe chemicals. Knowledge is power!
| Headquarter | 297 Kingsbury Grade, Suite 1025, Mailbox 4470 South Lake Tahoe, CA 89449-4470 United States of America |
|---|---|
| Website | www.consumeraffairs.com/ |
| Founding Date | 1998 |
ConsumerAffairs competitors include Capterra, TrustRadius, Grange Insurance, and Consumer Reports. ConsumerAffairs ranks 5th in Overall Culture Score on Comparably vs its competitors. See below how ConsumerAffairs compares to its competitors with CEO Rankings, Product & Services, NPS, Pricing, Customer Services, Overall Culture Score, eNPS, Gender and Diversity Scores.

17 employees at ConsumerAffairs have reviewed ConsumerAffairs across various culture dimensions, providing their opinions on items ranging from executive ratings to the pace at work. The latest review was months ago.
Overall, the 17 ConsumerAffairs employees give their leadership a grade of D, or Bottom 20% of similar size companies on Comparably. This includes specific ratings of their executive team, CEO, and manager.
Employees at ConsumerAffairs are generally satisfied with their total compensation at ConsumerAffairs, which includes a combination of pay, stock and equity, and benefits.
Overall, employees at ConsumerAffairs are generally satisfied with their team. 17 Participants grade the quality of their coworkers a D+. The majority believe the meetings at ConsumerAffairs are effective, and the majority look forward to interacting with their coworkers.
The majority of employees at ConsumerAffairs believe the environment at ConsumerAffairs is negative. Most Participants believe the pace of work at ConsumerAffairs is moderate. About 51% of the employees at ConsumerAffairs work 8 hours or less, while 11% of them have an extremely long day - longer than twelve hours.
Overall, the employees at ConsumerAffairs are dissatisfied, based on their aggregated ratings of future outlook, customer perception, and their excitement going to work.

The prevailing opinion from employees about joining ConsumerAffairs is that the company was very prepared on their first day. ConsumerAffairs employees concluded that their overall onboarding experience was positive. 33% said their direct manager was helpful with their acclimation during the first 90 days. First impressions are important, and how prepared a company is on your first day leaves a lasting impression.
At ConsumerAffairs 50% of employees think their department KPIs and OKRs are clear. Employees’ understanding of ConsumerAffairs' KPIs and OKRs is essential for its success. Out of 4 ConsumerAffairs employees who’ve answered, “Are your company’s goals clear and are you invested in them?” 3 have said yes.
Zac’s approval rate is lower compared to CEOs at similar sized companies, putting Zac in the Bottom 10% of all CEOs of similar-sized companies on Comparably, and in the Bottom 30% compared to CEOs of all other companies in Carson City, NV. Zac Carman’s employees rank ConsumerAffairs in the Top 20% for Perks And Benefits, in the Bottom 40% for Compensation, and in the Bottom 35% for Happiness. When compared to ConsumerAffairs’s competitors, Zac Carman ranks below both Consumer Reports CEO Marta Tellado and Grange Insurance CEO John Ammendola.
The ConsumerAffairs Executive Team is rated a “D+” and led by CEO Zac Carman, COO Eric Jenkins, and CTO Adam Joffe
Zac Carman CEO / President
Zac Carman serves as the CEO / President of ConsumerAffairs.
Eric Jenkins COO
Eric Jenkins serves as the COO of ConsumerAffairs. Eric started at ConsumerAffairs in January of 2013. Eric currently... read more
Adam Joffe CTO
Adam Joffe serves as the CTO of ConsumerAffairs. Adam started at ConsumerAffairs in August of 2017. Adam currently... read more
Tyler Bogan VP of Business Development
Tyler Bogan serves as the VP of Business Development of ConsumerAffairs.
Rick Rutledge Vice President of Business Development
Rick Rutledge serves as the Vice President of Business Development of ConsumerAffairs. Rick started at ConsumerAffairs... read more
Kristoffer Morrison VP, Client Success
Kristoffer Morrison serves as the VP, Client Success of ConsumerAffairs. Kristoffer started at ConsumerAffairs in March... read more
Christopher Smith VP of SEO
Christopher Smith serves as the VP of SEO of ConsumerAffairs. Christopher currently resides in the San Francisco Bay... read more
George Earl VP of Data & Analytics
George Earl serves as the VP of Data & Analytics of ConsumerAffairs.
James Hood Founder & Editor In Chief
James Hood serves as the Founder & Editor In Chief of ConsumerAffairs.
How much do people at ConsumerAffairs get paid? See the latest salaries by department and job title. The average estimated annual salary, including base and bonus, at ConsumerAffairs is $112,761, or $54 per hour, while the estimated median salary is $127,538, or $61 per hour.
At ConsumerAffairs, the highest paid job is a Developer at $196,184 annually and the lowest is an Admin Assistant at $44,885 annually. Average ConsumerAffairs salaries by department include: Sales at $211,015, HR at $90,573, Design at $88,244, and Operations at $82,146. Half of ConsumerAffairs salaries are above $127,538.
10 employees at ConsumerAffairs rank their Compensation in the Bottom 40% of similar sized companies in the US (based on 34 ratings) while 8 employees at ConsumerAffairs rank their Perks And Benefits in the Top 20% of similar sized companies in the US (based on 12 ratings).
Last updated months ago.
| Summary | Salary Range | Percentile |
|---|---|---|
1st Percentile $71k | $71k | 1st Percentile |
20th Percentile $94k | $94k | 20th Percentile |
40th Percentile $122k | $122k | 40th Percentile |
60th Percentile $179k | $179k | 60th Percentile |
80th Percentile $228k | $228k | 80th Percentile |
100th Percentile $326k | $326k | 100th Percentile |
* Estimated salaries Estimated salaries are based on data provided anonymously by employees and/or estimated by other statistical methods.
The Diversity score provides insights into how diverse employees feel and rate their work experience at ConsumerAffairs across various culture dimensions.
ConsumerAffairs' PTO and Vacation policy typically gives unlimited days off a year with 50% of employees expected to be work free while out of office. Paid Time Off is ConsumerAffairs' most important benefit besides Healthcare when ranked by employees, with 34% of employees saying it is the most important benefit. ConsumerAffairs' benefits and PTO Package averages to represent a less than $500 cash value per month.

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Candidates By Department
All Industries | 25% | |
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HR | 25% | |
Product | 25% | |
Engineering | 25% |
Candidates By Location
Mountain View | 25% | |
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Cleveland | 25% | |
Fairfax | 25% | |
Mendham | 25% |
What is ConsumerAffairs address?
ConsumerAffairs location is at 297 Kingsbury Grade, Suite 1025, Mailbox 4470
Who is the CEO of ConsumerAffairs?
ConsumerAffairs CEO is Zac Carman, their score by employees is 52
What is ConsumerAffairs eNPS?
The eNPS for ConsumerAffairs is -41
What is the salary for SysAdmin in ConsumerAffairs?
SysAdmin average salary in the US is 74k
What are the salaries in the Finance in ConsumerAffairs?
The average salaries for Finance in ConsumerAffairs is 72k