

Share Your Opinion
Anonymously Rate Your Experience & Make Work BetterShare Your Opinion
Anonymously Rate Your Experience & Make Work BetterConvo Communications employees are -67% more likely to recommend Convo Communications as a great place to work
| 8% | Promoters |
|---|---|
| 17% | Passives |
| 75% | Detractors |
Working at Convo Communications is rated below average by 14 employees, across various culture dimensions. Convo Communications employees rate Environment highest among all categories, and think that CEO Rating and Executive Team have the most room for improvement, putting Convo Communications’s culture in the Bottom 15% compared to similar sized companies on Comparably and in the Bottom 10% compared to other companies in San Francisco. See below in detail how working at Convo Communications was rated by employees.
Overall Company Culture at Convo Communications is rated D
Last updated months ago
Convo Communications ranks in the Bottom 15% of other companies on Comparably with 51-200 Employees for Overall Company Culture Score
Share Your Opinion
Anonymously Rate Your Experience & Make Work BetterOut of 25 Convo Communications employee reviews, 87% were positive. The remaining 13% were constructive reviews with the goal of helping Convo Communications improve their work culture.
| Positive Reviews | 87% |
|---|---|
| Constructive Feedback | 13% |
What did you like most about the interview process?It was great to meet all of the people involved with the process.
What did you like most about the interview process?Meeting the different people in each department.
What do you like best about your company?There are really some great poeple eho work there
What would you most like to see improved at your company?I would like to see a new leadership team who really care about thier employees
What does the leadership team need to get better at?They need to be transparent, recognize tbeir employees, and end the divisiveness they encourage.
What does the leadership team need to get better at?Staying focused on the issues
Convo develops video relay services (VRS) technologies that enable phone conversations for the deaf and hard of hearing.
To provide the most natural and organic VRS experience possible.
| Headquarter | San Ramon, CA United States of America |
|---|---|
| Website | www.convorelay.com |
| Founding Date | 2009 |
| Tel | +1 (510) 629-5622 |
| Company Status | Private |
Convo Communications competitors include Say-Hey. Convo Communications ranks 2nd in Overall Culture Score on Comparably vs its competitors. See below how Convo Communications compares to its competitors with CEO Rankings, Product & Services, NPS, Pricing, Customer Services, Overall Culture Score, eNPS, Gender and Diversity Scores.
14 employees at Convo Communications have reviewed Convo Communications across various culture dimensions, providing their opinions on items ranging from executive ratings to the pace at work. The latest review was months ago.
Overall, the 14 Convo Communications employees give their leadership a grade of D-, or Bottom 10% of similar size companies on Comparably. This includes specific ratings of their executive team, CEO, and manager.
Employees at Convo Communications are not very pleased with their total compensation at Convo Communications, which includes a combination of pay, stock and equity, and benefits.
Overall, employees at Convo Communications are mostly dissatisfied with their team. 14 Participants grade the quality of their coworkers a D-. Less than half believe the meetings at Convo Communications are effective, and the majority look forward to interacting with their coworkers.
The majority of employees at Convo Communications believe the environment at Convo Communications is positive. Most Participants believe the pace of work at Convo Communications is comfortably fast. About 37% of the employees at Convo Communications work 8 hours or less.
Overall, the employees at Convo Communications are dissatisfied, based on their aggregated ratings of future outlook, customer perception, and their excitement going to work.

The prevailing opinion from employees about joining Convo Communications is that the company was prepared on their first day. Convo Communications employees concluded that their overall onboarding experience was positive. 50% said their direct manager was helpful with their acclimation during the first 90 days. First impressions are important, and how prepared a company is on your first day leaves a lasting impression.
Employees’ understanding of Convo Communications' KPIs and OKRs is essential for its success. Out of 2 Convo Communications employees who’ve answered, “Are your company’s goals clear and are you invested in them?” 1 have said yes.
Jarrod’s approval rate is lower compared to CEOs at similar sized companies, putting Jarrod in the Bottom 5% of all CEOs of similar-sized companies on Comparably, and in the Bottom 5% compared to CEOs of all other companies in San Francisco. Jarrod Musano’s employees rank Convo Communications in the Top 50% for Environment, in the Bottom 40% for Professional Development, and in the Bottom 25% for Compensation. When compared to Convo Communications’s competitors, Jarrod Musano ranks below Say-Hey CEO Siqi Chen.
The Convo Communications Executive Team is rated a “F” and led by CEO Jarrod Musano, Vice President of Marketing Theresa Andrews, and VP Marketing / Co-founder Wayne Betts
Jarrod Musano CEO / President
Jarrod Musano serves as the CEO / President of Convo Communications.
Theresa Andrews Vice President of Marketing
Theresa Andrews serves as the Vice President of Marketing of Convo Communications. Theresa started at Convo... read more
Wayne Betts VP Marketing / Co-founder
Wayne Betts serves as the VP Marketing / Co-founder of Convo Communications. Wayne currently resides in the Greater New... read more
John Steinmetz CTO
John Steinmetz serves as the CTO of Convo Communications.
How much do people at Convo Communications get paid? See the latest salaries by department and job title. The average estimated annual salary, including base and bonus, at Convo Communications is $123,814, or $59 per hour, while the estimated median salary is $145,070, or $69 per hour.
At Convo Communications, the highest paid job is a Director of Engineering at $184,433 annually and the lowest is a CS Rep at $56,073 annually. Average Convo Communications salaries by department include: Admin at $77,855, IT at $104,830, Design at $103,782, and Sales at $281,072. Half of Convo Communications salaries are above $145,070.
8 employees at Convo Communications rank their Compensation in the Bottom 25% of similar sized companies in the US (based on 26 ratings) while 8 employees at Convo Communications rank their Perks And Benefits in the Bottom 20% of similar sized companies in the US (based on 9 ratings).
Last updated months ago.
| Summary | Salary Range | Percentile |
|---|---|---|
1st Percentile $84k | $84k | 1st Percentile |
20th Percentile $112k | $112k | 20th Percentile |
40th Percentile $145k | $145k | 40th Percentile |
60th Percentile $212k | $212k | 60th Percentile |
80th Percentile $248k | $248k | 80th Percentile |
100th Percentile $350k | $350k | 100th Percentile |
* Estimated salaries Estimated salaries are based on data provided anonymously by employees and/or estimated by other statistical methods.
The Diversity score provides insights into how diverse employees feel and rate their work experience at Convo Communications across various culture dimensions.
Convo Communications' PTO and Vacation policy typically gives 20-30 days off a year with 0% of employees expected to be work free while out of office. Convo Communications' benefits and PTO Package averages to represent a $500 -$1000 cash value per month.

No Recent Jobs found for Convo Communications on Comparably
Mark that you are interested and we will alert you when there are new positions available listed on Comparably
In 2019, Convo Communications applied for 2 H1B visas. Of the work permits applied for, 100% were approved.
H1B Applications Outcome
This data was calculated using publicly sourced data from OFLC Performance Data

Who is the CEO of Convo Communications?
Convo Communications CEO is Jarrod Musano, their score by employees is 43
What is Convo Communications eNPS?
The eNPS for Convo Communications is -67
What is the salary for QA in Convo Communications?
QA average salary in the US is 98k
What are the salaries in the Finance in Convo Communications?
The average salaries for Finance in Convo Communications is 86k
Who are Convo Communications competitors?
Convo Communications main competitors are Say-Hey