Costa Coffee Employee Reviews
Out of 94 Costa Coffee employee reviews, 78% were positive. The remaining 22% were constructive reviews with the goal of helping Costa Coffee improve their work culture.
What does the leadership team need to get better at?
team building and encouragement to team members.
Training, awareness of food safety and hygiene, listening to employee feedback
Everything cannot contdct anyone whennyou need to speak to someone no explanation on how site workd
People skills, wellbeing of employees
Communication, compassion, empathy, ops support, mental health understanding, people skills
Why do you feel undervalued and what would make you feel better about your compensation?
There is no bonus and sick pay is very poorly
We need more gaps between the wages. Responsibilities that assistant managers have are very high comparing to the supervisors but the money difference is very low. hence the massive staff overturns everywhere
Undervalued by everything what met me on the carrier path with them. - wrongful treatment - No understanding - problem with holiday time and rest time and many many more
What do your coworkers need to improve and how could you work together better?
Customer service, standards, work ethics, following basic food hygiene requirements
What needs to change to make the company culture better?
Fair management who actually cares for staff and who would respond to messages or questions
What would you improve about your company's interview process?
There aren't any Interviews reviews of Costa Coffee yet.
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What's going wrong and how can it be improved?
Service not suitable for area Prices exoensive
What would you most like to see improved at your company?
There aren't any Outlook reviews of Costa Coffee yet.
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