Costa Coffee Leadership Employee Reviews
What do you like best about the leadership team?
They work hard in doing their job
that they work together and coordinate
all understanding and always helpful
Friendly and helpfull, always there to give you a hand
Engage and Empower Others, Being a role model
The way they taught me everything i really appreciate my team members
There was no much to like about. Luck of Training in new role. Support received to minimum. Expectations set higher than norms, as one person on shift expected to keep to brand standards, keep deep cleaning process and provide excellent customer service
What does the leadership team need to get better at?
team building and encouragement to team members.
Training, awareness of food safety and hygiene, listening to employee feedback
Everything cannot contdct anyone whennyou need to speak to someone no explanation on how site workd
People skills, wellbeing of employees
Communication, compassion, empathy, ops support, mental health understanding, people skills
