Costa Coffee competitors include Starbucks and Dunkin'. Costa Coffee ranks 1st in Pricing Score on Comparably vs its competitors. See below how Costa Coffee compares to its competitors with CEO Rankings, Product & Services, NPS, Pricing, Customer Services, Overall Culture Score, eNPS, Gender and Diversity Scores.



108 Employees at Costa Coffee rate a 47 out of 100, which ranks them 3rd below Dunkin' CEO,David Hoffman. Last rating was 23 days ago.

1947 Employees at Starbucks rate Howard Schultz a 66 out of 100, which ranks them 1st out of Costa Coffee's competitors. Last rating was 2 days ago.

2416 Employees at Dunkin' rate David Hoffman a 49 out of 100, which ranks them 2nd out of Costa Coffee's competitors. Last rating was 3 days ago.
313 Customers rate Costa Coffee's Product Quality Score a 4/5, which ranks it 2nd against its competitors, below Starbucks.
372 Customers rate Costa Coffee's Net Promoter Score a 29, which ranks it 2nd against its competitors, below Starbucks. Net Promoter score tracks customers' overall score to this question - “On a scale from 0-10, how likely are you to recommend Costa Coffee to a friend?”.
290 Customers rate Costa Coffee's Pricing Score a 3.7/5, which ranks it 1st against its competitors.
278 Customers rate Costa Coffee's Customer Service a 3.9/5, which ranks it 2nd against its competitors, below Starbucks.
148 Employees rate Costa Coffee's Overall Culture a 53/100, which ranks it 2nd against its competitors, below Starbucks. Overall Culture scores are aggregated from all of the questions employees at a company answer on Comparably.
122 Employees rate Costa Coffee's Employee Net Promoter Score a -54, which ranks it 3rd against its competitors, below Dunkin'. Employee Net Promoter score tracks employees' overall score to this question - “On a scale from 0-10, how likely are you to recommend working at Costa Coffee to a friend?”.
5 Employees rate Costa Coffee's Gender Score a 51/100, which ranks it 3rd against its competitors, below Dunkin'. The Gender Score tracks how positively women rate their experience at Costa Coffee.
