CVS Health Employee Reviews
Out of 2369 CVS Health employee reviews, 73% were positive. The remaining 27% were constructive reviews with the goal of helping CVS Health improve their work culture. The HR team, with 96% positive reviews, reports the best experience at CVS Health compared to all other departments at the company. The Admin team offered the most constructive feedback, with 45% of that department's reviews constructive in nature.
Briefly describe your overall experience at your company
Posted 5 days ago
Posted 18 days ago
What do you like best about the leadership team?
Encouraging very knowledgeable helpful people
Posted 5 days ago
On a local level, excellent. At a corporate level, terrible.
The collaborative effort and the engagement with the broader team. I appreciate that they like to keep the team informed of coming changes, planning, forecasting, etc. They also do a great job of motivating and developing colleagues.
I like the management process
great help great assistance great community
What does the leadership team need to get better at?
Communication , empathy, knowledge of job
Posted 18 days ago
Providing adequate organized resources that we dont have to utilize 17 different systems to find an answer
Acknowledgement of our workload as professionals.
listening, they will take up for each other without hearing both sides
Care more about employees and customers
What is the best part about your compensation package?
Base pay is good. Aetna benefits are the worst.
Overall it is fairly robust.
great health insurance great company packages
The robust medical and dental insurance
Being on time and goes by the job responsibility
Why do you feel undervalued and what would make you feel better about your compensation?
Being paid twice as much
Posted 18 days ago
Benefits could be more competitive- I ha more vacation time when I was fresh out of college
Thry make you feel wothlesd
Th pay insurance premium is so expensive to say we are insurance company
keep cutting hours the best thing they can do
What are some of the best things about your team?
Teamwork efficiency very flexible positive investment
Posted 5 days ago
We work together very well
Collaborative spirit and cooperative nature.
The fact that they are really helpful
Review from Customer Support Dept
applying team work most efficiency
What do your coworkers need to improve and how could you work together better?
Not have an attitude the whole shift
Posted 18 days ago
Support to eaxh other and working together to help each other
We all need more efficient tools that give us access to information quickly without having to dig for hours through so many different systems
Coworkers need support from corporate as well as a living wage. They also need real training and to be provided with more hours to accommodate with burnout and call outs.
Our team is constantly back stabbing. I constantly hear "it is not my job or I am not paid to do that". Our team does not have respect for the manager or higher ups, therefore they do not have respect for each other.
What is most positive about the culture and environment at your company?
Flexible helpful and effective nice
Posted 5 days ago
Nothing is positive there to say the least
Posted 18 days ago
Working together with limited resources
GOING ON MY LUNCH BREAK
Great communication, sense of belonging , support
What needs to change to make the company culture better?
Sincere transparency and simplification of workflows
Stop playing favorites. Give everyone the same opportunities.
I think company culture is great.
Review from HR Dept
Expectations are unrealistic. They expect leadership to make the company their WHOLE life.
Review from Sales Dept
friendlier people to work with
Review from Customer Support Dept
What did you like most about the interview process?
Fair enough, evaluate your knowledge and experience
Posted 5 days ago
I interviewed when the company was omnicare, not CVS.
Informative and a very organized process
I was interviewed by a motivating leader who showed sincere interest in me.
Short clear and understandable and operational interview
What would you improve about your company's interview process?
It was fine at least
Posted 18 days ago
One person with consistent follow up
Store manager interviewed me and hired on the spot which i knew meant they needed the help right away
Add proficiency testing and improve HR recruitment.
Review from Operations Dept
Ask people questions of what they may actually face on the job, not just the silly icebreaker questions.
Review from Customer Support Dept
What makes you most happy at work?
The good reputation and guarantee pharmacist position
Posted 5 days ago
When I am able to perform my task well, and I know that a client and the leadership team is satisfied.
happy to be here at work
Being able to apply my clinical skills
Being helpful and working with the team
Review from Customer Support Dept
What's going wrong and how can it be improved?
THEY DO NOT SHOW COMPASSION TO THEIR STAFF IF YOUR NEEDS ARE COMPLEX.
Money has been the ultimate goal
The company needs to be transparent about who makes the decsions with the members plans
Our patients love us, but dislike the corporate culture and depersonalization of CVS. Staff turnover is rapidly increasing and our patients just want someone they know and trust
Our registers stop working almost daily. We never have the people we need.
Review from Sales Dept
What do you like best about your company?
My immediate team is great
Review from Design Dept
Allows me to work from home.
Bonuses are nice and team is easy to get along with.
The company has a stellar reputation
Review from Sales Dept
Culture diversity great manager who appreciates me
Review from Sales Dept
What would you most like to see improved at your company?
Work culture and it being more positive.
I think everything is fine just the way it is now.
Review from Sales Dept
Sometimes we are left alone uo front
Review from Sales Dept
Hire more people and don't OVERWORK the ones that you have. 60-70+ hour weeks with no extra compensation!!
Review from IT Dept
better organization would be appreciated
Review from Sales Dept