C
68/100
Meet our new CEO, Karen S. Lynch!
CVS Health Claimed Company
CVS Health is a health care innovation company. We are pioneering a bold new approach to total health. read more
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CVS Health Outlook Employee Reviews
All
Positive
Constructive
What makes you most happy at work?
happy to be here at work
Being able to apply my clinical skills
Being helpful and working with the team
Review from Customer Support Dept
Teamwork neat working environment, well educated and encouraging managers
My tesm culture helping my members
Watching my direct reports grow and develop into what they are meant to be in the organization is what makes my day worth while at CVS.
I live that I'm able to contribute building future healthcare workforce.
I'm happy with the idea of trying to improve every day.
Review from Finance Dept
The people I work with
When I get to see a customer leaving with a smile on their face and satisfied with my great customer service. Also when a customer tells you how much they appreciate you for going the extra mile to help them.
Review from Customer Success Dept
Helping customers and interacting with my boss
Review from Sales Dept
All the good opportunities that I can get in this company
Review from Product Dept
Helping and interacting with customers with their every day needs
Environment and quality in the workplace
I like what I do and I have a group of management team help you along the way with positive attitudes.
Review from Operations Dept
Learning new skills daily & giving all of me
Review from Customer Support Dept
Able to assist customers and help them to get what they need in a time of struggle and helped him during your crisis
Review from Customer Success Dept
Researching and solving problems to help do my job better.
Review from Customer Support Dept
I feel like my work is worthwhile
Review from Admin Dept
The opportunity to work for a great company.
What's going wrong and how can it be improved?
Money has been the ultimate goal
The company needs to be transparent about who makes the decsions with the members plans
Our patients love us, but dislike the corporate culture and depersonalization of CVS. Staff turnover is rapidly increasing and our patients just want someone they know and trust
Our registers stop working almost daily. We never have the people we need.
Review from Sales Dept
The stores need more hours to hire more people to support the stores. Some stores dont receive enough hours to have two people per shift. Most people know this and theft ans robberies are really high, then the store manager is blamed and normally they're working alone trying to do everything.
Review from Operations Dept
Too few hours for the amount of work that is expected. When you're allowed to hire someone it takes months to get them on board. You're typically expected to be at 3 different places simultaneously, especially since the start of Covid. If you fall behind District Leaders simply say "work faster."
Review from Customer Support Dept
They’re understaffed so the customers are not satisfied with the service and the employees get burnt out because they are overworked and stretched too thin and then not really appreciated
Review from Operations Dept
Management doesn’t know anything
Review from Sales Dept
Management doesn't care about their employees anymore, they only care about numbers, and we are understaffed, overworked and they expect "above and beyond" when they don't seem to appreciate us enough.
Review from Operations Dept
Corporate management needs to get involved at store level and attempt to do what we do on a daily basis to understand our needs better, going on Undercover Boss would be a great start
Review from Admin Dept
Like I said in previous posts - the gossip needs to stop. This is the workplace, not high school. I shouldn't have anxiety about what's being said about me and hearing such mean things being said about my coworkers.
Review from Customer Support Dept
The company is just horrible to work for, the time management of interaction with customer coupled with the unbearable demand of filling prescriptions isnt doing able. The demands are unattainable. The health safety of prescription handling is ridicilous as well.
Review from Sales Dept
target channel cvs has to many metrics and intentially not given enough hours but expected to pull more in
Review from Product Dept
More communication between departments. There is a serious disconnect
Review from HR Dept
Managers let lead tech who curse and are rude to other technicians and pharmacist run the pharmacy making customers complain and employees unhappy
Review from Operations Dept
understaffed, we are completely understaffed all the time
Review from Operations Dept
Not put employees down and be better team players
Review from Customer Support Dept
Understaff, expectations are unrealistic, new employees are not properly trained, and the upper management have no regards for the employees
Review from Sales Dept
Better pay and better place to work
Review from Sales Dept
Race to the bottom, constant cutting down of employees/staff/budgets, workplace restructuring, treating employees as a disposable resource. Improve it by treating employees as core to the success of the business.
Review from Sales Dept
What do you like best about your company?
My immediate team is great
Review from Design Dept
Allows me to work from home.
Bonuses are nice and team is easy to get along with.
The company has a stellar reputation
Review from Sales Dept
Culture diversity great manager who appreciates me
Review from Sales Dept
The integrity regarding opoid usage, the stopping of cigarette sales, etc.
Review from IT Dept
Stands firm in its health directives.
Coworkers and working there and mint
Culture
Review from Design Dept
I get to work on complicated problems
Review from IT Dept
What would you most like to see improved at your company?
Work culture and it being more positive.
I think everything is fine just the way it is now.
Review from Sales Dept
Sometimes we are left alone uo front
Review from Sales Dept
Hire more people and don't OVERWORK the ones that you have. 60-70+ hour weeks with no extra compensation!!
Review from IT Dept
better organization would be appreciated
Review from Sales Dept
More team effort.
Coworkers and working there and mint
Treat employees like human beings
more female executive leadership
Review from Operations Dept
Website importance
Review from Design Dept
The executive team and the compensation
Review from IT Dept
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