CVS Health Employee Reviews
Out of 2370 CVS Health employee reviews, 73% were positive. The remaining 27% were constructive reviews with the goal of helping CVS Health improve their work culture. The HR team, with 96% positive reviews, reports the best experience at CVS Health compared to all other departments at the company. The Admin team offered the most constructive feedback, with 45% of that department's reviews constructive in nature.
What does the leadership team need to get better at?
Communication , empathy, knowledge of job
Providing adequate organized resources that we dont have to utilize 17 different systems to find an answer
Acknowledgement of our workload as professionals.
listening, they will take up for each other without hearing both sides
Care more about employees and customers
Why do you feel undervalued and what would make you feel better about your compensation?
Being paid twice as much
Benefits could be more competitive- I ha more vacation time when I was fresh out of college
Thry make you feel wothlesd
Th pay insurance premium is so expensive to say we are insurance company
keep cutting hours the best thing they can do
What do your coworkers need to improve and how could you work together better?
Not have an attitude the whole shift
Support to eaxh other and working together to help each other
We all need more efficient tools that give us access to information quickly without having to dig for hours through so many different systems
Coworkers need support from corporate as well as a living wage. They also need real training and to be provided with more hours to accommodate with burnout and call outs.
Our team is constantly back stabbing. I constantly hear "it is not my job or I am not paid to do that". Our team does not have respect for the manager or higher ups, therefore they do not have respect for each other.
What needs to change to make the company culture better?
Sincere transparency and simplification of workflows
Stop playing favorites. Give everyone the same opportunities.
I think company culture is great.
Review from HR Dept
Expectations are unrealistic. They expect leadership to make the company their WHOLE life.
Review from Sales Dept
friendlier people to work with
Review from Customer Support Dept
What would you improve about your company's interview process?
It was fine at least
One person with consistent follow up
Store manager interviewed me and hired on the spot which i knew meant they needed the help right away
Add proficiency testing and improve HR recruitment.
Review from Operations Dept
Ask people questions of what they may actually face on the job, not just the silly icebreaker questions.
Review from Customer Support Dept
What's going wrong and how can it be improved?
THEY DO NOT SHOW COMPASSION TO THEIR STAFF IF YOUR NEEDS ARE COMPLEX.
Money has been the ultimate goal
The company needs to be transparent about who makes the decsions with the members plans
Our patients love us, but dislike the corporate culture and depersonalization of CVS. Staff turnover is rapidly increasing and our patients just want someone they know and trust
Our registers stop working almost daily. We never have the people we need.
Review from Sales Dept
What would you most like to see improved at your company?
Work culture and it being more positive.
I think everything is fine just the way it is now.
Review from Sales Dept
Sometimes we are left alone uo front
Review from Sales Dept
Hire more people and don't OVERWORK the ones that you have. 60-70+ hour weeks with no extra compensation!!
Review from IT Dept
better organization would be appreciated
Review from Sales Dept