CVS Health Employee Reviews
Out of 2340 CVS Health employee reviews, 73% were positive. The remaining 27% were constructive reviews with the goal of helping CVS Health improve their work culture. The HR team, with 96% positive reviews, reports the best experience at CVS Health compared to all other departments at the company. The Admin team offered the most constructive feedback, with 45% of that department's reviews constructive in nature.
Briefly describe your overall experience at your company
What do you like best about the leadership team?
I like the management process
great help great assistance great community
Listen to the workers and make changes when needed
They are very responsable and helpful i like the way they help and care about everybody
Review from Customer Support Dept
Working together to make a difference
What does the leadership team need to get better at?
Providing adequate organized resources that we dont have to utilize 17 different systems to find an answer
Acknowledgement of our workload as professionals.
listening, they will take up for each other without hearing both sides
Care more about employees and customers
competent individuals not money hunger individuals
What is the best part about your compensation package?
great health insurance great company packages
The robust medical and dental insurance
Being on time and goes by the job responsibility
Health coverage is the best
I am paid a fair wage and have the benfits I expect that is not an issue. My only real issue is the lack of true leadership.
Why do you feel undervalued and what would make you feel better about your compensation?
Benefits could be more competitive- I ha more vacation time when I was fresh out of college
Thry make you feel wothlesd
Th pay insurance premium is so expensive to say we are insurance company
keep cutting hours the best thing they can do
For this to be an insurance company, our benefits are horrible, and no one cares
What are some of the best things about your team?
The fact that they are really helpful
Review from Customer Support Dept
applying team work most efficiency
Teamwork and commitment, time management
They’re talented, collaborative people who want to do the right thing for the customer
Review from Design Dept
It's cohesive. It is unified. Everyone is working towards the same goals.
What do your coworkers need to improve and how could you work together better?
We all need more efficient tools that give us access to information quickly without having to dig for hours through so many different systems
Coworkers need support from corporate as well as a living wage. They also need real training and to be provided with more hours to accommodate with burnout and call outs.
Our team is constantly back stabbing. I constantly hear "it is not my job or I am not paid to do that". Our team does not have respect for the manager or higher ups, therefore they do not have respect for each other.
Come and do your job. Stop with the teenage groups and attitude
I've contacted the ethics line and spoken to the pharmacy manager about a problematic coworker and no resolution or accountability have came from it. Nothing. This coworker gets away with everything and put more strain on everyone else.
Review from Sales Dept
What is most positive about the culture and environment at your company?
Great communication, sense of belonging , support
conductive environment , well experienced superior and employees, nice organizational culture
Everyone seems so full of light
You believe that we are all in it together.
Stated orior we are passionate about our work
What needs to change to make the company culture better?
Sincere transparency and simplification of workflows
Stop playing favorites. Give everyone the same opportunities.
I think company culture is great.
Review from HR Dept
Expectations are unrealistic. They expect leadership to make the company their WHOLE life.
Review from Sales Dept
friendlier people to work with
Review from Customer Support Dept
What did you like most about the interview process?
Informative and a very organized process
I was interviewed by a motivating leader who showed sincere interest in me.
Short clear and understandable and operational interview
I got to meet people outside of the team I’d be working on, but who I’d be working w
Review from Design Dept
everything went so good just waiting to start
What would you improve about your company's interview process?
Store manager interviewed me and hired on the spot which i knew meant they needed the help right away
Add proficiency testing and improve HR recruitment.
Review from Operations Dept
Ask people questions of what they may actually face on the job, not just the silly icebreaker questions.
Review from Customer Support Dept
I've been here a few years, so it's been awhile since I've gone through "new hire", but internal "promotional" hiring interviews seem to be nonsense, since they typically seem to pick their favorites that are in a "click" with certain other individuals.
Review from Operations Dept
Interviews are few and far between. The hiring process can take weeks or longer between all the classes and online courses thrown at us immediately. I have yet to see someone actually get interviewed
Review from Customer Support Dept
What makes you most happy at work?
happy to be here at work
Being able to apply my clinical skills
Being helpful and working with the team
Review from Customer Support Dept
Teamwork neat working environment, well educated and encouraging managers
My tesm culture helping my members
What's going wrong and how can it be improved?
Money has been the ultimate goal
The company needs to be transparent about who makes the decsions with the members plans
Our patients love us, but dislike the corporate culture and depersonalization of CVS. Staff turnover is rapidly increasing and our patients just want someone they know and trust
Our registers stop working almost daily. We never have the people we need.
Review from Sales Dept
The stores need more hours to hire more people to support the stores. Some stores dont receive enough hours to have two people per shift. Most people know this and theft ans robberies are really high, then the store manager is blamed and normally they're working alone trying to do everything.
Review from Operations Dept
What do you like best about your company?
My immediate team is great
Review from Design Dept
Allows me to work from home.
Bonuses are nice and team is easy to get along with.
The company has a stellar reputation
Review from Sales Dept
Culture diversity great manager who appreciates me
Review from Sales Dept
What would you most like to see improved at your company?
Work culture and it being more positive.
I think everything is fine just the way it is now.
Review from Sales Dept
Sometimes we are left alone uo front
Review from Sales Dept
Hire more people and don't OVERWORK the ones that you have. 60-70+ hour weeks with no extra compensation!!
Review from IT Dept
better organization would be appreciated
Review from Sales Dept