Dialpad Employee Reviews | Comparably
Dialpad Claimed Company
Dialpad is the leading Ai-Powered Customer Intelligence Platform that is completely transforming how the world works together, with one beautiful workspace that seamlessly combines the most advanced Ai Contact Center, Ai Sales, Ai Voice, and Ai Meetings with Ai Messaging. Over 30,000 innovative brands and millions of people use Dialpad to unlock productivity, collaboration, and customer satisfaction with real-time Ai insights. Customers include WeWork, Uber, Motorola Solutions, Domo, and Xero. Investors include Amasia, Andreessen Horowitz, Felicis Ventures, GV, ICONIQ Capital, Salesforce Ventures, Scale Venture Partners, Section 32, Softbank, and Work-Bench. read more
EMPLOYEE
PARTICIPANTS
107
TOTAL
RATINGS
1327
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Dialpad Employee Reviews

Out of 131 Dialpad employee reviews, 92% were positive. The remaining 8% were constructive reviews with the goal of helping Dialpad improve their work culture.

What does the leadership team need to get better at?

Leadership Reviews

Unified direction and consistency with goals.

· See Dialpad's Response

Find a better HR, sales and marketing leader.

Why do you feel undervalued and what would make you feel better about your compensation?

Compensation Reviews

401(k) matching would really help.

Compensation is below market value because they hire fresh college graduates and spend alot of money on marketing that doesnt work. They also hired too much, so let go of people, get lean, reduce quotas, and be different

What do your coworkers need to improve and how could you work together better?

Team Reviews

Too young and immature, all direct college hires who like to party and have gotten lucky.

Hire smarter, hungrier people who can collaborate without entitlement. Hire people who have a plan or know what they're doing unlike the account management/customer success team. Stop promoting people who aren't ready, and hold product and marketing more accountable.

What needs to change to make the company culture better?

Environment Reviews

Find a better HR leader and replace the leaders who dont inspire coach or mentor. Get rid of the current ineffective HR team and get rid of all the bloat.

What would you improve about your company's interview process?

Interviews Reviews

There aren't any Interviews reviews of Dialpad yet.
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What's going wrong and how can it be improved?

Outlook Reviews

SMB play, so when we deal with larger customers they get frustrated and demanding.

What would you most like to see improved at your company?

Outlook Reviews

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