
Out of 131 Dialpad employee reviews, 92% were positive. The remaining 8% were constructive reviews with the goal of helping Dialpad improve their work culture.
Unified direction and consistency with goals.
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Find a better HR, sales and marketing leader.
401(k) matching would really help.
Compensation is below market value because they hire fresh college graduates and spend alot of money on marketing that doesnt work. They also hired too much, so let go of people, get lean, reduce quotas, and be different
Too young and immature, all direct college hires who like to party and have gotten lucky.
Hire smarter, hungrier people who can collaborate without entitlement. Hire people who have a plan or know what they're doing unlike the account management/customer success team. Stop promoting people who aren't ready, and hold product and marketing more accountable.
Find a better HR leader and replace the leaders who dont inspire coach or mentor. Get rid of the current ineffective HR team and get rid of all the bloat.
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SMB play, so when we deal with larger customers they get frustrated and demanding.
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