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Dialpad Claimed Company
Dialpad is the leading Ai-Powered Customer Intelligence Platform that is completely transforming how the world works together, with one beautiful workspace that seamlessly combines the most advanced Ai Contact Center, Ai Sales, Ai Voice, and Ai Meetings with Ai Messaging. Over 30,000 innovative brands and millions of people use Dialpad to unlock productivity, collaboration, and customer satisfaction with real-time Ai insights. Customers include WeWork, Uber, Motorola Solutions, Domo, and Xero. Investors include Amasia, Andreessen Horowitz, Felicis Ventures, GV, ICONIQ Capital, Salesforce Ventures, Scale Venture Partners, Section 32, Softbank, and Work-Bench. read more
Dialpad Company Culture
Dialpad Culture
This score is derived from employee ratings & reviews3.9/5
Dialpad's Overall Culture is rated B
Top Rated Culture Dimensions
CEO Rating
APerks & Benefits
B+Team
B+Meetings
BOutlook
BDialpad CEO
Top 10%Top 10% of Similar Size Companies on Comparably
Craig Walker
82 /100
See More
Diversity at Dialpad
Bottom 35%Bottom 35% of Similar Size Companies on Comparably
C-
Diverse employees at Dialpad have rated Team, Work Culture, and CEO Rating as the highest categories they have scored
Women at Dialpad
Bottom 25%Bottom 25% of Similar Size Companies on Comparably
D+
Women at Dialpad have rated Outlook, Manager, and Team as the highest categories they have scored
Dialpad eNPS
Net Promoter Score tracks your employees' overall score to this question: "On a scale from 0-10, how likely are you to recommend working at your company to a friend?"Top 35%Top 35% of Similar Size Companies on Comparably
Recommend to a Friend?
41
Dialpad employees are 41% more likely to recommend Dialpad as a great place to work
| 62% | Promoters |
|---|---|
| 17% | Passives |
| 21% | Detractors |
Working at Dialpad
Working at Dialpad is rated average by 107 employees, across various culture dimensions. Dialpad employees are most satisfied about CEO Rating, Perks And Benefits, and Team categories, putting Dialpad’s culture in the Top 35% compared to similar sized companies on Comparably and in the Top 25% compared to other companies in San Francisco. See below in detail how working at Dialpad was rated by employees.
Overall Company Culture at Dialpad
B
Overall Company Culture at Dialpad is rated B
Last updated months ago
Top
35%
Dialpad ranks in the Top 35% of other companies on Comparably with 51-200 Employees for Overall Company Culture Score
Dialpad Employee Reviews
Out of 131 Dialpad employee reviews, 92% were positive. The remaining 8% were constructive reviews with the goal of helping Dialpad improve their work culture.
| Positive Reviews | 92% |
|---|---|
| Constructive Feedback | 8% |
Positive Reviews From Dialpad Employees
- What is most positive about the culture and environment at your company?The most positive aspect of the company culture is the collaborative and supportive environment. People are always willing to help, share knowledge, and work together towards common goals. This creates a positive atmosphere that encourages growth and teamwork.
- What is most positive about the culture and environment at your company?the people at Dialpad make work enjoyable
- What do you like best about the leadership team?Leaders are very professional and very understanding.
Constructive Feedback From Dialpad Employees
- What does the leadership team need to get better at?Unified direction and consistency with goals.
- Why do you feel undervalued and what would make you feel better about your compensation?401(k) matching would really help.
- What do your coworkers need to improve and how could you work together better?Too young and immature, all direct college hires who like to party and have gotten lucky.
Dialpad Company Information
Dialpad Company Overview
Dialpad is the leading Ai-Powered Customer Intelligence Platform that is completely transforming how the world works together, with one beautiful workspace that seamlessly combines the most advanced Ai Contact Center, Ai Sales, Ai Voice, and Ai Meetings with Ai Messaging. Over 30,000 innovative brands and millions of people use Dialpad to unlock productivity, collaboration, and customer satisfaction with real-time Ai insights. Customers include WeWork, Uber, Motorola Solutions, Domo, and Xero. Investors include Amasia, Andreessen Horowitz, Felicis Ventures, GV, ICONIQ Capital, Salesforce Ventures, Scale Venture Partners, Section 32, Softbank, and Work-Bench.
Dialpad Mission, Vision & Values
Dialpad Mission & Values
Work Beautifully: Dialpad is the first AI-powered customer intelligence platform of its kind. Communicate with your customers and teammates through voice calls, video meetings, chatbots and more—and more importantly, glean valuable insights from all of these conversations with its unique artificial intelligence, Dialpad Ai. Our core values: Do the right thing. Delight our users. It takes both skill and will. Innovate continuously. Every voice matters.
| Headquarter | 3001 Bishop Dr San Ramon, CA 94583 United States of America |
|---|---|
| Website | www.dialpad.com |
| Founding Date | 2011 |
| Tel | (844) 979-4824 |
| Company Status | Private |
| Jobs | www.dialpad.com/careers/ |
| Social Sites |
Dialpad Competitors
Dialpad competitors include Talkdesk, RingCentral, 8x8, and Zoom Video Communications. Dialpad ranks 5th in Overall Culture Score on Comparably vs its competitors. See below how Dialpad compares to its competitors with CEO Rankings, Product & Services, NPS, Pricing, Customer Services, Overall Culture Score, eNPS, Gender and Diversity Scores.
Dialpad Employees
107 employees at Dialpad have reviewed Dialpad across various culture dimensions, providing their opinions on items ranging from executive ratings to the pace at work. The latest review was months ago.
Overall, the 107 Dialpad employees give their leadership a grade of B, or Top 35% of similar size companies on Comparably. This includes specific ratings of their executive team, CEO, and manager.
Employees at Dialpad are generally satisfied with their total compensation at Dialpad, which includes a combination of pay, stock and equity, and benefits.
Overall, employees at Dialpad are extremely happy with their team. 107 Participants grade the quality of their coworkers a B+. The majority believe the meetings at Dialpad are effective, and the majority look forward to interacting with their coworkers.
The majority of employees at Dialpad believe the environment at Dialpad is positive. Most Participants believe the pace of work at Dialpad is comfortably fast. About 68% of the employees at Dialpad work 8 hours or less, while 5% of them have an extremely long day - longer than twelve hours.
Overall, the employees at Dialpad are happy, based on their aggregated ratings of future outlook, customer perception, and their excitement going to work.
A Day in the Life
A Day in the Life
Dialpad employees generally work 8.8 hrs a day
Work Hours
A Day in the Life
Employees at Dialpad report the work pace is comfortably fast
Work Pace
A Day in the Life
95% of Dialpad employees look forward to interacting with their team every day
Coworkers
A Day in the Life
Dialpad employees typically get valuable feedback on how to improve at work Once a year
Feedback
A Day in the Life
89% of Dialpad employees call their work environment positive
Environment
Joining Dialpad - Employee Onboarding
The prevailing opinion from employees about joining Dialpad is that the company was unprepared on their first day. Dialpad employees concluded that their overall onboarding experience was negative. First impressions are important, and how prepared a company is on your first day leaves a lasting impression.
Dialpad KPIs and OKRs
At Dialpad 100% of employees think their department KPIs and OKRs are clear. Employees’ understanding of Dialpad's KPIs and OKRs is essential for its success. Out of 8 Dialpad employees who’ve answered, “Are your company’s goals clear and are you invested in them?” 5 have said yes.
Are your company's goals clear, and are you invested in them?
Are the KPIs/OKRs for your department clear?
Dialpad CEO & Leadership
Dialpad CEO - Craig Walker
82 /100
Craig’s approval rate is in the Top 10% of all CEOs of similar-sized companies on Comparably, and in the Top 10% compared to the CEOs of all other companies in San Francisco. Dialpad’s CEO is highly regarded especially by employees with 1 to 3 Years experience, employees in the Engineering department, and Male employees. However, employees with 6 to 10 Years experience, employees in the Sales department, and Female employees have a less favorable view of the CEO and believe there is room for improvement. Compared to Dialpad’s competitors, Craig Walker ranks right below Zoom Video Communications CEO Eric Yuan. Under Walker’s leadership, Dialpad employee respondents are most happy about their Perks And Benefits and the company’s Team. Professional Development and Gender are two areas, according to respondents, where Dialpad could stand to see real improvement.
Dialpad Leadership
The Dialpad Executive Team is rated a “B” and led by CEO Craig Walker, CHRO Tasha Liniger, and Chief Revenue Officer Dennis Dresser
Craig Walker CEO / President
Craig Walker serves as the CEO / President of Dialpad.
Tasha Liniger CHRO
Tasha Liniger serves as the CHRO of Dialpad. Tasha started at Dialpad in August of 2017. Tasha currently resides in San... read more
Dennis Dresser Chief Revenue Officer
Dennis Dresser serves as the Chief Revenue Officer of Dialpad. Dennis started at Dialpad in April of 2018. Dennis... read more
Kira Miller Vice President, Revenue Operations
Kira Miller serves as the Vice President, Revenue Operations of Dialpad. Kira started at Dialpad in March of 2017. Kira... read more
Steve LaCommare Vice President of Finance
Steve LaCommare serves as the Vice President of Finance of Dialpad. Steve started at Dialpad in April of 2014. Steve... read more
Rebecca Biestman VP, Corporate Marketing
Rebecca Biestman serves as the VP, Corporate Marketing of Dialpad. Rebecca started at Dialpad in February of 2019.... read more
Dan OConnell Chief Strategy Officer + Board Member
Dan OConnell serves as the Chief Strategy Officer + Board Member of Dialpad. Dan started at Dialpad in May of 2018. Dan... read more
Steven Love Chief Financial Officer
Steven Love serves as the Chief Financial Officer of Dialpad. Steven started at Dialpad in November of 2016. Steven... read more
Dialpad Salaries
How much does Dialpad pay?
How much do people at Dialpad get paid? See the latest salaries by department and job title. The average estimated annual salary, including base and bonus, at Dialpad is $123,173, or $59 per hour, while the estimated median salary is $143,578, or $69 per hour.
At Dialpad, the highest paid job is a Director of Engineering at $193,022 annually and the lowest is a CS Rep at $55,486 annually. Average Dialpad salaries by department include: Product at $132,973, Business Development at $108,913, HR at $106,222, and Design at $102,711. Half of Dialpad salaries are above $143,578.
69 employees at Dialpad rank their Compensation in the Top 50% of similar sized companies in the US (based on 218 ratings) while 68 employees at Dialpad rank their Perks And Benefits in the Top 20% of similar sized companies in the US (based on 71 ratings).
Last updated months ago.
| Summary | Salary Range | Percentile |
|---|---|---|
1st Percentile $83k | $83k | 1st Percentile |
20th Percentile $111k | $111k | 20th Percentile |
40th Percentile $143k | $143k | 40th Percentile |
60th Percentile $210k | $210k | 60th Percentile |
80th Percentile $249k | $249k | 80th Percentile |
100th Percentile $359k | $359k | 100th Percentile |
$123,173*
Average Compensation
$143,578*
Median Compensation
* Estimated salaries Estimated salaries are based on data provided anonymously by employees and/or estimated by other statistical methods.
Dialpad Salaries by Department
Diversity & Inclusion at Dialpad
Diverse employees at Dialpad score the company 73/100 across various culture categories, placing Dialpad in the Bottom 35% of companies on Comparably with 51-200 Employees for Comparably's diversity score. The Diversity score provides insights into how diverse employees feel and rate their work experience at Dialpad across various culture dimensions.
There’s a place for everyone,,Dialpad is a global community of diverse voices, experiences & knowledge that come together to do the right thing. At Dialpad, we know that our differences make us stronger, allow us to work beautifully, and provide us the opportunity to continually delight our users.,,DEI @ Dialpad is committed to creating space for critical moments that matter in your experience with us. We strive to build community, learn, grow, and support the global expansion of our diverse Dialer base.
Ranked Culture the Highest
Ranked Culture the Lowest
Dialpad Perks & Benefits
Health & Wellness
- Dental Insurance
- Vision Insurance
- Health Insurance
- Life Insurance
- Gym Membership / Reimbursement
Paid Time Off
- PTO / Vacation Policy
- Paid Holidays
- Maternity / Paternity Leave
Financial Benefits
- 401K / Retirement Plan
- Tuition Reimbursement
Office Perks
- Free Food
- Company Social Outings
- Legal Assistance
- Work From Home Policy
- Unique Office Space
Dialpad PTO
Dialpad's PTO and Vacation policy typically gives unlimited days off a year. Paid Time Off is Dialpad's most important benefit besides Healthcare when ranked by employees, with 100% of employees saying it is the most important benefit. Dialpad's benefits and PTO Package averages to represent a $500 -$1000 cash value per month.
Other than healthcare, which of the following benefits is most important to you?
Does your boss expect you to work when you're on vacation?
What do you estimate the cash value of your benefits to be? Healthcare, PTO, etc?
Dialpad Careers
Dialpad Jobs
No Recent Jobs found for Dialpad on Comparably
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H1B Visa
In 2019, Dialpad applied for 8 H1B visas. Of the work permits applied for, 88% were approved.
Work Permit Application Outcome
8
Total Applied
H1B Applications Outcome
- 88% Granted (7 out of 8)
- 0% Denied ( out of 8)
- 0% Withdrawn Application was withdrawn by the employer before approval/rejection ( out of 8)
- 13% Certified-Withdrawn Application was approved but later withdrawn by employer (1 out of 8)
This data was calculated using publicly sourced data from OFLC Performance Data
Let Dialpad Know You Want To Work There
Overview of Candidates Interested in Dialpad on Comparably
Candidates By Department
All Industries | 47% | |
|---|---|---|
Marketing | 24% | |
Customer Support | 18% | |
Engineering | 6% | |
Sales | 6% |
Candidates By Location
San Francisco | 65% | |
|---|---|---|
San Jose | 6% | |
Fullerton | 6% | |
Los Angeles | 6% | |
Charlotte | 6% | |
Other | 12% |
Frequently Asked Questions regarding Dialpad
What is Dialpad address?
Dialpad location is at 3001 Bishop Dr
Who is the CEO of Dialpad?
Dialpad CEO is Craig Walker, their score by employees is 82
What is Dialpad eNPS?
The eNPS for Dialpad is 41
What is the salary for Project Manager in Dialpad?
Project Manager average salary in the US is 108k
What are the salaries in the Customer Support in Dialpad?
The average salaries for Customer Support in Dialpad is 72k
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