C-
56/100
DirecTV is an American digital entertainment services provider delivering sports, news, movies, family and local programming channels. read more
DIRECTV Compensation Employee Reviews
All
Positive
Constructive
What is the best part about your compensation package?
Comp time is the best thing about my compensation
I have time for my workout and for my family
Bonuses and paid time off
nothing but I wish the commission would be a bit bigger. the more the company grows the better things will be
Review from Sales Dept
All levels of it are great.
Free satellite television at home
Review from Customer Support Dept
The new incentive plan started on the 1st
Review from Customer Support Dept
Even when you are training they pay you
Review from Sales Dept
The pay is good, the benefits are just okay.
Review from Operations Dept
The way we can extra money only if the employees want to
Review from IT Dept
Good benefits and stuff like that
Review from Sales Dept
90,000 a year great pay
Review from Operations Dept
Takes care of me and family
They need to pay us more than ussaual.
Review from Sales Dept
For the job it's good. However they have been lowering wages recently
Review from Customer Support Dept
Why do you feel undervalued and what would make you feel better about your compensation?
They removed long-term incentives in the company for anyone below Sr. Director level, while loading up work & responsibility at the Director level & below. Since they do not offer any type of stock or equity in DIRECTV or its parent companies (AT&T/TPG), employees are not vested in its success.
more benefits and an increase
Wages are rising across the board. Other companies in same industry with very similar positions are being compensated by several dollars more an hour.
Review from Communications Dept
For what technicians have to endure the pay is not nearly enough in a booming economy. Better pay and benefits.
Review from Communications Dept
At&t can care less about us and ther in house employees. Contractors must sign unconstitutional contracts to ensure work. 1 DirecTV contractor must have AT&T cell service or you will be fined and or shut off (Fired) 2 Chargebacks, contractors will be charged $64 even for customer caused issues.
Review from Operations Dept
More money and career growth options
Review from IT Dept
Mastec. I 'm paid piece rate, which means that I'm only paid when a job is closed. If I go to a home and the job cancels, I don't get paid for my time. In the past 10 years I've had 3 days where I worked all day for the company and was paid nothing. Another issue is every 2 years we receive a paycut
Review from Operations Dept
Ok first of all prices per installation have been falling instead of rising. I buy the material and installation tools and next thing you know I get to give this stuff away because you said so. Or else we are threatened with no work or even being fired because we refuse to give our material and time
Review from Operations Dept
To be paid a little more and have benifiets
Review from Operations Dept
More money would certainly help
Review from Communications Dept
My bosses make it my fault when there is no line of sight at homes. I don’t plant trees. Also if I wasn’t charged back on service calls against me that would be great. Sometimes it’s because homeowners have input issues. Not fair.
Review from Operations Dept
Insurance is horrible. We get fewer raises since AT&T bought DIRECTV. Even though we are Union now.
Review from Customer Support Dept
There needs to be more commissions for our job saving customeds and preventing churn
Review from Customer Support Dept
WE ARE THE FACE OF DIRECTV. TECHS DEAL WITH CUSTOMERS UNLIKE ANY OTHER MEMBER. WE ARE UNDERPAID.
Review from IT Dept
More competitive pay like frontier
Review from Operations Dept
AT&T doesn't care about their employees especially the DirecTV Legacy side we have employees making 14 dollars an hour you think that's fair AT&T is a crook
Review from Communications Dept
Feel undervalued because provisioning doesn't care about the repercussions of doing a horrible job on their end and expect tech's to just deal with it. Would feel better about compensation if the pay scale was remotely close to what it used to be before AT&T took over
Review from IT Dept
The fact that we are force on 6 day work weeks and I spend a lot of time away from my family out of state at other sites so that guys aren't forced in to it that don't want to help and the fact that I no longer have time with my kids is very upsetting and doing things we normally don't do for free
Return what directv gave us. Return positive attitudes from management
Review from Customer Support Dept
We have to deal with the angry customers and yet have to sit back and get belittled and cursed at all day all while pretending to be happy.
Review from Customer Support Dept
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