D
56/100
DirecTV is an American digital entertainment services provider delivering sports, news, movies, family and local programming channels. read more
DIRECTV Outlook Employee Reviews
All
Positive
Constructive
What makes you most happy at work?
Being able to help people get what they want when it comes to entertainment
interacting with customers and being alone
Review from Sales Dept
Being around happy, positive, uplifting people.
Review from Customer Support Dept
Great people and fun environment
Review from Customer Support Dept
Honestly it’s the customers we get to help, and my peers
Review from Customer Support Dept
Coworkers and payday is amazing haha
Review from Sales Dept
Working with the people is a great thing
Review from Operations Dept
Going to make money and new people
Review from Sales Dept
the wok itself,communicate with peoples
Review from Customer Support Dept
The paycheck every 2 weeks
What's going wrong and how can it be improved?
Too expensive and running out of promos
the management has their favorites and the promotions go to who they like
Review from Customer Support Dept
Company is just money hungry
Review from Operations Dept
Upper management needs to listen and care about the employees. Stop working people to death.
Review from Communications Dept
Poor management from the top down. Fire the CEO, VP, and RDO's.
Review from Operations Dept
The company claims to be accommodating for all races, orientations and religious beliefs, however, this is farther from the truth. If they created a scheduling that accommodated all beliefs that would be great.
Review from Operations Dept
Constantly held accountable for things out of our control. Call centers that actually speak English and listen to the customers problems and address them not force sell them.
Review from Communications Dept
Fix the culture of the company. Take care if the employees.
Review from Communications Dept
Maybe the higher powers should realize we are human, instead of drones like they want us to be.
Review from Customer Support Dept
Customers hate customer service. They wanna talk to someone who speaks English
Review from Communications Dept
My company needs to focus on technicians because they are the face of the company. We install customers and make the company money. We shouldn’t be nicked and dimed for everything. Making us happy shouldn’t be a problem for anyone maybe 401k should help
Review from Operations Dept
It was awesome working for DIRECTV. Those days are gone though
Review from Customer Support Dept
Improve our commissions and come up with ways we can get off the phone on occasion
Review from Customer Support Dept
The techs feel attacked by managers and forgotten by payroll/ceo
Review from IT Dept
Management don’t care selfish buddy buddy system
Review from IT Dept
Company is not concerned with employees well being
Review from Operations Dept
Stop worrying about revenue and start caring about keeping your techs happy no techs mean to company
Review from IT Dept
Pay your contractors and stop making excuses
Review from Operations Dept
With Mastec, every 2 years we get a paycut. The best improvement for AT&T / Directv would be to remove Mastec and hire us directly at an hourly rate. I love my job however I'm fed up with making less and less. I have 10 years experience and I'm excellent at doing it.
Review from Operations Dept
Treating your employees and even your contractors with some dignity and respect goes a long way. Comcast treat their contractors better.
Review from Operations Dept
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