-17
eNPS Score
Q&A With DIRECTV Employees
By being hired into one of our jobs supporting DIRECTV at AT&T, you’ll be a key member of the AT&T team. Professionals in careers come from a variety of backgrounds, bringing an assortment of knowledge and skills to every area of our business. Please click on your desired job below to learn more about the exact qualifications. A job supporting DIRECTV at AT&T may be waiting for you!
How employees describe working at DIRECTV
You need to be able to have somebody fix a situation immediately and not have the customer on the phone for seven multiple more days over an exceeding a three hours each day in order to still not have the product fixed.
Posted 23 days ago
They pretend to care about employees, long term employees are taken advantage, they made many employees feel worthless over call routing they controlled. They dont make sure call center managers comply with federal and state wage laws.
Review from Customer Support Dept
Amazing company to work for. Great culture and great team.
Need better customer service with customer.
Comp time is the best thing about my compensation
What it's like to work at DIRECTV
- DIRECTV employees generally work 9.6 hrs a day
- Employees at DIRECTV report the work pace is extremely fast
- 85% of DIRECTV employees look forward to interacting with their team every day
- DIRECTV employees most often take 20-30 paid vacation and sick days each year
- DIRECTV employees typically get valuable feedback on how to improve at work Once a month
- 53% of DIRECTV employees call their work environment negative
Q&A With DIRECTV Employees
IDX: 50 TOT: 71
What do employees at DIRECTV think about their benefits?
DIRECTV employees rate their overall benefits a C- and most of them think the perks are Neutral. 55% of DIRECTV employees say they are satisfied with their benefits. The majority of employees also get 20-30 days of paid vacation, and most of the employees believe the cash value of their benefits is $500 -$1000/mo.
How's career growth and advancement at DIRECTV?
36% of the same employees also feel like DIRECTV is invested in their career growth. On average, majority of employees do not have a mentor to help them navigate their career at DIRECTV.
How are the managers at DIRECTV?
DIRECTV employees rate their manager a C or 66/100 and the majority believe their manager truly cares about them as a person. Most of the employees (67%) also feels pretty comfortable providing negative feedback directly to their boss.
What's the pay like for employees at DIRECTV?
DIRECTV employees rates their pay and overall compensation a C- or 56/100. 47% of employees believe they are paid fairly and 56% of employees get raises every year.
Curious about what work's like at DIRECTV?
Anonymously Ask DIRECTV Employees Any Question
Should I work at DIRECTV?
35% of DIRECTV employees would encourage their friends to become coworkers, whereas 13% are neutral and 52% would not recommend working at DIRECTV to their friends.
| 35% | Promoters |
|---|---|
| 13% | Passive |
| 52% | Detractors |
Working at DIRECTV's competitors
Recently Asked Questions about working at DIRECTV
- How often do employees get raises at DIRECTV?
- How common is it to switch departments or teams at DIRECTV?
- How are the career growth opportunities on the Customer Support team at DIRECTV?
- What is the dress code at DIRECTV?
- What do people at DIRECTV think about the CEO? What do they do well and what can they improve?
