-33
eNPS Score
Q&A With Dish Network Employees
At DISH, we think big and we think long term. DISH supports active and involved lives with our Resource Collective Groups and DISH Cares. We look for adventurous and curious people and that shows in our culture. No matter where you work at DISH, we’re all working towards one thing: to change the way the world communicates.
How employees describe working at Dish Network
Terrible, never communicating what is coming
good. my team is nice and i enjoy what i do. my team and managment are kind and supportive.
Constant problems with dvr skipping, showing program recorded but not there, wrong listings
My interviewers gave me the floor to ask questions about the company as well
everyting stinks nothing is good about dish
What it's like to work at Dish Network
- Dish Network employees generally work 9.5 hrs a day
- Employees at Dish Network report the work pace is extremely fast
- On a typical day, employees at Dish Network have 3 meetings
- 75% of Dish Network employees look forward to interacting with their team every day
- Dish Network employees most often take 10-15 paid vacation and sick days each year
- 29% of Dish Network employees report they are happy with their work life balance
- Dish Network employees typically get valuable feedback on how to improve at work Once a quarter
- 53% of Dish Network employees call their work environment negative
Q&A With Dish Network Employees
IDX: 0 TOT: 64
How's the work life balance at Dish Network?
It's a tough job, but you can balance your job and home life. Been here 16 years and love Dish Network.
Balance is generally good
It's good. Very 9-5.
How common are layoffs at Dish Network?
Top Employee Response
Dish Network under Erik as the CEO has gone through two major layoff. The first one occurred in 2018-2019 and word for the layoffs/fired was that Dish had too many people employed at their sites. (Mind you that dish network outsources most of their customer service jobs as contracts to the Philippines.) After this happened with sites running at less than half staff and having to work ET (extra time, dish doesn't like to call it overtime) due to channel takedowns. Dish decides to buy boost mobile because they are wanting to branch out since in box tv with contracts are dying out and mostly used by rural areas. Once Covid hit the states in March many of my friends who had computers and software setup in their homes to take phones calls and help customers started to be let go/fired. Friends of mine then had to fight tooth n nail to get unemployment benefits because dish network will fight you to make sure you don't get it. Layoffs/firing from dish network will only become more common.
A Friend of a friend told me her significant other got laid off November 1st 2019 after almost or just over 10 years in IT with Dish. Due to HR department (strictly going after those that "made too much money". Hearsay: About 2000 got cut (laid-off/fired). others will be hired in at half the the pay. Myself: Don't know why I haven't heard about this on local Denver news channels. Whatever happened to good work getting re-warded and employees contributions being recognized?
never
What's the best part of your job at Dish Network?
Opportunity for growth if you move to Corporate
Helping customers
Co-workers and Frontline managers
What kind of people does Dish Network like to hire?
People who can bs customers and have customer service skills and can handle LOTS of stress.
Don'gt know. After a friend passed on a recent lay off, it seems that they wan't to hire foreigners (unknown citizenship); younger crowd with less experience and for half the pay
DISH hires those who possess energy, intelligence, and the need to achieve. We look for these qualities along with Curiosity, Pride, Adventure, and Winning. We don't rely on experience to help make the decision, but the personal qualities of the individual.
What benefits does Dish Network provide?
I'm a contractor. I don't get any. If your a hourly you do just like any other company.
Horrible High Deductible Healther insurance and a measly $2500 401k Match for the first $5k
Terrible health insurance, and they are unapologetic about it. 5 grand high deductible, 80% after that all the way up until 12k out of pocket max for a family.
How often do raises happen at Dish Network?
I get paid per job
Yearly with a terrible1%-3%
Don't know, I haven't been here too long yet. Normal? At least yearly.
How difficult is it to maintain a social life while in your job at Dish Network?
It's tough, but I guess all jobs are.
Depending on the position, work life balance is generally fair
Not hard. Very 9-5 here.
How rewarding is your job at Dish Network?
Very, customers make it all worth it
Compensation is poor however, there are opportunities for Career growth
Very.
How's the feedback proccess at Dish Network?
customers will give feed back
Terrible. The Performance Appraisal process is a joke.
Not very good. Presumably open door policy and they do have Q&A sessions. Your voice is heard, but they may ignore you.
How can I improve my chances of being hired at Dish Network?
Show up on time and present your self as a professional.
Bachelors Degree
Submit an application, email people, get after them. They don't recruit aggressively.
How do you feel about Dish Network's future?
great
The company is headed in the right direction
Uncertain with this spectrum deal they made, but we'll see.
How's the work pace at Dish Network?
fast
Extremely Fast and Challenging
Fast, but still expect to go home at 5pm.
How challenged are you at Dish Network?
very at times
Very challenging and interesting work
Very. My resume is growing by leaps and bounds. We are working with cutting-edge technologies.
How do you feel about going to work at Dish Network everyday?
I enjoy it and like being there
I feel challenged, but increasingly discouraged by the lack of compensation
Excited to go to work and solve interesting problems.
Does Dish Network have any remote positions?
yes,
Yes, we have many Field offices across the United States
Not really. they're a very "on-site" company, though they have multiple sites.
How does Dish Network make decisions around promotions?
how hard you work and show up everyday
Typically internal promotions come first. However, be prepared for a measly 7%-10% increase at most
Organically, often using someone in-house.
What is Dish Network's internship program like?
Boring
DISH's internship program is an amazing summer session where interns are both immersed in company operations and the customer experience through Base Camp (award winning), tasked with helping their organization solve a strategic need through an intensive (but approachable) project. The experience culminates with a climb alongside our executives, and founder up one of Colorado's many 14ers.
How flexible is your work schedule at Dish Network?
It's not flexible it is all based on how good your stats are. If your stats suck you will work weekends and nights and not hardly get to see your family.
Typical office hours are M-F 8-5
What's the work from home policy like at Dish Network?
Basically the same as working at a site other than being in your home.
Very few opportunities outside of Customer Service (phone calls)
Does Dish Network drug test or do a background check?
yes
Yes both
How does Dish Network handle HR issues?
Top Employee Response
Apperently, "HR" is completely responsible for the most recent lay-offs in fall 2019. Not based on performance; only based on how much money they made.
Everyone is assigned a local HR rep who can assist with HR issues
What interview questions does Dish Network ask?
Are you dependable & do you work weekends.
depends on the manager. I've heard different question. Just be prepared for anything and all questions. All managers are different and different question expected.
What is the typical Annual Raise?
1-3% If you are a high performer
I work as a contractor and I get paid by the job. My pay raise is more jobs. I love it that way
What do people at Dish Network think about the CEO? What do they do well and what can they improve?
Not much talk about that, I work with a bunch of guys and girls that like there job. The CEO in my eyes, does a great job.
He is a visionary and always 1 step ahead. He needs to improve Compensation throughout the company.
If you could make changes, how would you improve the culture at Dish Network?
There's no changing Dish Network. You'd have to change the public. we work around the public.
Increase Compensation. The culture is fast paced and challenging, however Dish does not compensate for it. Employees burnout and get discouraged.
Curious about what work's like at Dish Network?
Anonymously Ask Dish Network Employees Any Question
Should I work at Dish Network?
27% of Dish Network employees would encourage their friends to become coworkers, whereas 13% are neutral and 60% would not recommend working at Dish Network to their friends.
| 27% | Promoters |
|---|---|
| 13% | Passive |
| 60% | Detractors |
