DispatchHealth Nurse Practitioners & Physician Assistants Department Employee Reviews

I have been here less than a year. Joined due to your emphasis on patient care and the way management seemed to care about employees as people with lives outside work. Less than 6 months in and I'm seeing gradual movement away from that. Makes me sad.

I am extremely satisfied. I view Dispatch as the vehicle that allows me to practice my profession at the top of my scope. This company provides the equipment, support staff, and evidence based tools for me to be the best I can be for my patients!!

Positive. I feel i sm at home here

Mostly good, and positive, some negative experiences from leadership

I have been extremely happy with my experience at dispatch health so far. For the first time in my life I have found a work life balance with leadership that really seems to care!

Two main qualities I appreciate from my leadership is accessibility and transparency.

Leadership is very Accessable to staff.

authenticity, i feel they REALLY care about me as an individual and my professional value. They set an example for the positive culrure of this company. they honestly welcome diversity and are not afraid to make open, public discussion about acceptance, which contributes greatly to the culture

Transparency - there is great communication from the executive level all the way down to the teams on the road.

The sharing of information to make my, and the organizational goals clear

Need more personable and less abrasive management. Care about employees more and actively demonstrate that with company policies and goals.

Scheduling: I can look ahead and see where DH is short staffed, but only addresses it the "holes" a few days before. Stinks to have changes made or be cancelled so late in the game.

Providing yearly raises to providers, especially as Dispatch is doing very well due to the providers hard work. Improved communication Addressing burnout with staff Limiting changes to processes

Health/dental/vision insurance coverage is nice

PTO accrual, CME allowance and 401kMatch. I couldn't just pick one as none of these were offered at my previous company.

Not sure at this time.

Most is paid by the company

Being able to invest in the retirement plan as a part time employee.

focus and direction of the company at times does not align with my professional goals

Pay is not commensurate with knowledge and experience or with my other employer

My hourly rate is 20-25% less than other similar jobs, the on call schedule makes it hard to have a second job, take classes or have a life. Training is rushed and rhen people are expected to know and be competent in a challenging, complex and demanding job.

as the pandemic has progressed many other providers and EMT's are now working at higher paid positions. WE have a high turnover as others leave for better pay. I would like to see less turnover, more concentration on retention instead of recruitment. Part-timers at 5 days a month, if already trained

Not necessarily the hourly compensation, its the fact that they have been cutting APP shifts since October due to the lack of DHMTS without giving us any other alternative options or way of retaining our minimum hours. They tell us to work solo or nothing at all, making us chose safety or providing

Fellow APP's are competent and helpful. DHMTs are generally easy to get along with and some of them have impressive skills

The 2 qualities that come to mind, professionalism and diversity.

Smart, hardworking and positive outlook

We care for each other. We collaborate with each other for frequently, even on days off

Diverse backgrounds of our team members has led to great skills teaching sessions and knowledge sharing. Everyone is always willing to answer a call and help, even when they aren't on shift.

When I transferred to nsh, there was a ton of tension, and it was very shady and toxic. Heidi has done an amazing job to listen and make the culture better. New staff has come on and they seem have values, and take pride in their job. It has improved, but we still have a few sour apples.

DispatchHealth is an innovative trailblazer in how we care for patients. They understand that the frontline teams are the backbone of the company and always looking how to remove barriers to support the team.

Not sure yet still new

Leadership is present abd positive, and not in a diluted, artificial way. It feels genuine. They are trustworthy

The start up culture is a great place to work. They are always open to feedback and willing to implement new ideas from the field.

Supportive, helpful, encouraging. The team is just that - a team - it is all for one and one for all.

Stop structuring goals around speeding up visits and stop eliminating team bonding time. Demonstrably value your employees as people.

More time off. Stop sending to homes of inappropriate patients, management here spends a lot of time gossiping behind backs and talking about employees to peers

More value on retention, market wages, of your highly akilled APPs, room for advancement, better bonus pay. If DH want OT or extra shifts 1.5x regular pay is standard, often my other groups offer 2x pay rate. Travel being compensated is expected and should be referred to as part of the bonus pay.

Providing more for the patient facing employees. We need more PTO

Helping people and providing excellent empathetic medical care

When my shift is over and I get to leave

Seeing my patients and making them better

Autonomy and the value of care i provide to my patients. I finally feel like i am making a difference

Providing this phenomenal service to our community. I spent most of my years in healthcare within the walls of an ER and on occasion, would be thanked for caring for a patient or family. With DispatchHealth and this unique delivery model, I am thanked for the care I provide at each and every visit

We see patients who are inappropriate for acute care in the homes. The screeners need more training and need to be medical professionals. Call the provider who will actually see the patient to do the screen, not someone in anothermarket.