Enterprise Rent-A-Car – The customer service at LAX is horrendous. I was the victim in a hit and run and reported the accident per enterprise's instructions. I was then put on the DNR list as the information got flipped around internal to enterprise. I have now been without a car for 4 days now. Not one phone call back.

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The customer service at LAX is horrendous. I was the victim in a hit and run and reported the accident per enterprise's instructions. I was then put on the DNR list as the information got flipped around internal to enterprise. I have now been without a car for 4 days now. Not one phone call back.

What needs to change to make the company culture better?

too many levels in the chain of command, no communication between managers and employees
Environment review from Sales Dept

What would you most like to see improved at your company?

Recognition of employees other than managers
Outlook review

What needs to change to make the company culture better?

Have management know what is going on.
Environment review from Operations Dept

What are some of the best things about your team?

They actually work as a team
Team review from Operations Dept

Briefly describe your overall experience at your company

Love it, been here for 4 yrs and only positive things to say
Review from Sales Dept

Rate your company