Fiserv – Past years have been tolerable, with leadership at least trying to improve the business. Last 1 year under Frank Bisignano has been terrible. | Comparably

Fiserv – Past years have been tolerable, with leadership at least trying to improve the business. Last 1 year under Frank Bisignano has been terrible.

Fiserv Claimed Company
Fiserv, Inc. (NYSE: FI) is a leading global provider of technology solutions to the financial services industry. read more
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EMPLOYEE
PARTICIPANTS
183
TOTAL
RATINGS
4594

Past years have been tolerable, with leadership at least trying to improve the business. Last 1 year under Frank Bisignano has been terrible.

What's going wrong and how can it be improved?

The culture has turned completely around under Frank Bisignano. From accommodating and cooperative, to only manage by dictatorship.

Why do you feel undervalued and what would make you feel better about your compensation?

Reductions in force, elimination of benefits under Frank Bisignano - cancelled 401k match, cancelled ESPP, greatly reduced employee recognition program and eligibility.

What needs to change to make the company culture better?

Recognize the company is successful, and communicate/treat the staff that way. Stock price has been terrific. Stop treating the place like a suffering startup. Reinstate benefits. Empower middle management.

What does the leadership team need to get better at?

New leader Frank Bisignano is already a nightmare. Manages by dictate. Zero empowerment. Only he can make any decision. Can't even backfill a position already in the budget when someone leaves. No communication. Looks and feels like a Venture Capital buyout.

Other Employee Reviews for Fiserv

What do you like best about the leadership team?

Passion for excellence

Leadership review from Marketing Dept
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