C+
64/100
Foundever Claimed Company
Foundever® is a global leader in the customer experience (CX) industry. With 150,000 associates across the globe, we’re the team behind the best experiences for +800 of the world’s leading and digital-first brands. Our innovative CX solutions, technology and expertise are designed to support operational needs for our clients and deliver a seamless experience to customers in the moments that matter. read more
Foundever Compensation Employee Reviews
All
Positive
Constructive
What is the best part about your compensation package?
I like that night differential was paid
Review from Finance Dept
My base pay but I think its because I was hired externally.
Review from Operations Dept
incentive health card tax refund
Review from Sales Dept
the insurance which did not cover my surgery
Review from HR Dept
I spend it on Me
Review from Customer Success Dept
El que depende de mi el llevármelo.. No hay condicio
Review from Operations Dept
Annual incentives and HMO benefits
Review from Operations Dept
The E-points when we have draws.
Review from Customer Support Dept
I have medical insurance and contribute to a pension fund, and bonus i get TOKENS!!! and free transport home with a shuttle, to work.
Review from Customer Support Dept
All good in the package
Review from Operations Dept
Health Plan and food additional card
Review from Customer Success Dept
that i work at home. the bonuses and allow to do over time
Review from Customer Support Dept
5th working day is the best part, i wait for it every month like a lion hiding in a bush waiting for a deer drink water on a lake.
Review from Operations Dept
estan bien pero simpre falta algu que hay que ajustar en la compensaci?
Review from Customer Support Dept
MEJOR AGENTE DE MI GRUPO JULIO 2025
Review from Customer Support Dept
The salary it self and the workload
Review from Customer Support Dept
i like to talk with people and help them
Review from Customer Support Dept
The rate that you increase depends on your performance.
Review from Customer Support Dept
Covers most needs of employee.
Review from HR Dept
Everything I should say. s
Review from Customer Support Dept
Why do you feel undervalued and what would make you feel better about your compensation?
I feel valued as I'm learning. But if I was not learning, what I'm getting is not enough. In general, Foundever does not give us the right amount of money and perks.
Review from Operations Dept
our organization has undervalued long time assets
Review from Operations Dept
The amount of cases we as agents need to complete, the work and thought that is put in to get the case done is not worth the salary and there is no incentives or annual increase, I have been with foundever for 2years and 1 month, incentives and annual increase like other BPOs would really be nice
Review from Customer Support Dept
Yes, I do, as I deliver way and above what is required from me but still sit with a minimum salary
Review from Operations Dept
pay rate can be a bit more higher
Review from Customer Support Dept
there is not part times nor LOA free time on the capitalone 360 english core retail account
Review from Customer Support Dept
Higher salary with better incentives for extra work. I have worked two years across three different scopes without even considering the difference in responsibility and workload. Its highly unusual that you have a salary that has been "stuck" for the last decade while cost of living is soaring
Review from Operations Dept
der lohn und die essens karte könnte
Review from Customer Success Dept
I am under paid not just industry standard but also with in the Foundever, make the compensation standard
Review from Operations Dept
Salary and benefits are below in comparison with BPO companies like ours.
Review from Customer Support Dept
the work load is a lot we need increase as well as incentive
Review from Customer Support Dept
I undervalued due to my previous management for insisting us to report on duty even though ew are sick.
Review from Customer Success Dept
more money for the amount of hours you are here.
Review from Customer Success Dept
18 MAD/Hour, 44 Hours a week.
Review from Customer Support Dept
better salaries, more flexibility to get vacations, more humanity when you are going through a hard time
Review from Customer Support Dept
I appreciate the opportunities I've been given and the experience I'm gaining, but I feel that a review or adjustment to better match current market standards would make me feel more valued.
Review from Customer Success Dept
better salary and more vacation days,....
Review from Customer Support Dept
The company have great benefits. The salary offer is a good for a starting point but being advised that this will be your salary even after a year is concerning. Their should be consider annual increases. Money drives people at the moment the salary offered is not worth looking forward to.
Review from Customer Support Dept
Considering it's a job with high stakes and sensitive information, and due to inflation, agents should be better compensated. This is a company with US standards, compensation should be closer to that.
Review from Finance Dept
In this department we handle so many lines of business and we earn the same as an agent
Review from Customer Support Dept
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