A+
90/100
Foundever Claimed Company
Foundever® is a global leader in the customer experience (CX) industry. With 150,000 associates across the globe, we’re the team behind the best experiences for +800 of the world’s leading and digital-first brands. Our innovative CX solutions, technology and expertise are designed to support operational needs for our clients and deliver a seamless experience to customers in the moments that matter. read more
Foundever Team Employee Reviews
All
Positive
Constructive
What are some of the best things about your team?
We thrive with very little we have.
Review from Operations Dept
They are happy people, their energy makes my day.
Review from Finance Dept
Genuinely committed to doing their best work.
Review from Operations Dept
easy to get a long
Review from Sales Dept
Always ready to assist to ensure we get the job done.
Review from Operations Dept
we have a healthy communication about job related issues
Review from Customer Support Dept
they are lovely people! all the time great
Review from HR Dept
We help each other when the company's training collapses
Review from Operations Dept
unser team hat zusammen arbeit jeder helft jeden
Review from Customer Success Dept
Very helpful understandable, easy to work with them
Review from Operations Dept
They are focused and quite open to help.
Review from Customer Support Dept
nothing on my side at the moment
Review from Customer Support Dept
The best thing of my team is the communication and teamwork.
Review from Customer Success Dept
We stand as one. We have each others back
Review from Customer Success Dept
El que todos tenemos clara la forma en que debemos trabajar No hay protagonismo ni meritocracia
Review from Operations Dept
Great team spirit due to top managers.
Review from Customer Support Dept
they interact a lot with each other
Review from Customer Support Dept
Very independent and reliable in delivering to the expectations
Review from Operations Dept
They willing to help and make me feel comfortable anytime, and that is welcoming for me.
Review from Customer Support Dept
What I like best about my team is the diversity we have. We're a multiracial group with different perspectives and experiences, but we work together toward the same goals. It creates a good balance of ideas and teamwork.
Review from Customer Success Dept
What do your coworkers need to improve and how could you work together better?
Under qualified people: the actual talent left the company because of money. The people working here are under a lot of pressure and receiving less money than what they should.
Review from Operations Dept
Do not put learnerships and experience workers together as the learnerships are not mature enough to understand work life or grown up
Review from Customer Support Dept
I do not care about this
Review from Customer Support Dept
My coworkers need to mind their own business.
Review from Customer Support Dept
nothing, we work fine together, I just do look forward to it..
Review from Customer Support Dept
The leaders is responsible for creating a warm and inviting culture, however their interaction with us as agents is minimal and hence why we don't really interact as a team.
Review from Customer Support Dept
Nothing really, i'm not social so i dont mind not interacting with them
Review from Customer Success Dept
More like-minded people and less judgement
Review from Customer Support Dept
it not about the coworkers, its the environment that Foundever fosters that is toxic
Review from Customer Success Dept
I am like a stand-alone person. Not their fault
Review from Product Dept
More positive communication, friendly competition between departments/team is fine- but not at the expense of others.
Review from Operations Dept
Respect deadlines for submitting work and being punctual in meetings
Review from Customer Support Dept
Most Co-workers are great . But there are a few bullies in the Bunch
Review from Customer Support Dept
Be better at their jobs
Review from Customer Success Dept
I don't have any comment
Review from HR Dept
I rather work alone, if I can help I will do but here you work for you
Review from Customer Success Dept
They do not help, they only talk about everyone else
Review from Customer Support Dept
I love to have the chance to work alone, I am able to be more productive.
Review from Admin Dept
greater transparency, less rigid processes
Review from Operations Dept
They have to be more concrete and not interrupt me. I need more time to think about a case and initiate.
Review from Customer Support Dept
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