Foundever Leadership Employee Reviews
What do you like best about the leadership team?
I like how our leaders are kind and accommodating on our needs.
Review from Finance Dept
Transparent and takes us through the current landscape of the business.
Review from Operations Dept
approachable friendly generous punctual hardworking
Review from Sales Dept
Certain leaders in the team follow through with good ethic practices, so I am not able to indicate as an overall.
Review from Operations Dept
They seem to get involve on the process of the changes required on all levels
Review from Customer Support Dept
alles mann kann sich ohne sich zu verz?
Review from Customer Success Dept
Employee centric approach, communicating the changes
Review from Operations Dept
Transparency, friendship, guidance, support and coaching.
Review from Customer Support Dept
nothing on my side at the moment
Review from Customer Support Dept
Intentando brindar el apoyo. Son j?
Review from Operations Dept
they help you grow and learn
Review from Customer Support Dept
Drives balance in work and personal life.
Review from Operations Dept
The support, guidance and help to grow.
Review from Customer Support Dept
Communication and compassion is at the forefront of the company.
Review from Customer Support Dept
They encourage growth and learning.
Review from Customer Success Dept
How open minded, patient and approachable they are
Review from Customer Support Dept
They always keep you updated on what is happening and what the future holds for us.
Review from Customer Support Dept
All good , Managment is supportive and help to upgrade skills as wel
Review from Operations Dept
Empathy and understanding of each of their agents
Review from Finance Dept
My managers are very thoughtful and empathetic
Review from Customer Support Dept
What does the leadership team need to get better at?
Human side, knowing the actual reality of the employees
Review from Operations Dept
changes on leadership have built a perception of radical impact for employees that are deeply affected by these organizational amendments thru multiple new processes that overlaps with what works well.
Review from Operations Dept
People skills, show empathy & interest in their agents
Review from Customer Support Dept
studying, reading, participating and being professional
Review from HR Dept
There is abuse of authority performed by the account leader Mariana Martinez on the capitalone 360 english core retail.
Review from Customer Support Dept
Listening to their employees, Pay people more that just the absolute minimum. If you want real growth invest in your staff
Review from Operations Dept
They need to be transparent
Review from Customer Success Dept
We need better Management at Foundever Cape Town
Review from Customer Success Dept
Understanding the employees needs and doing by it if possible.
Review from Customer Support Dept
do not try to become TP, there's a reason people quit TP and came here.... and give us a better salary!!!!!
Review from Customer Support Dept
Treating us like people and not just a number
Review from Customer Support Dept
Get the home office back for wise curitiba since there was home office and now there isnt anymore. When we were hired it wasnt said that the home office could be permanently taken off and due to the wise having a higher salary than other companies we cant even change to another client foundever has.
Review from Customer Success Dept
style de commandement Empathie envers les collaborateurs
Review from Customer Support Dept
The Leadership Team should improve on all these aspects: *communication *strategic vision *empathy *decision making and motivation This Leadership Team should also be updated of the competitive packages being offered by other BPO's as the turnover rates are extremely getting worse day by day //
Review from Customer Support Dept
on everything needs revamp and consideration
Review from Product Dept
Better understanding towards employees needs
Review from Customer Support Dept
Fair opportunities, care about employees and actually showing it instead of just saying it by giving us better resources, commodities and grow opportunites.
Review from Customer Support Dept
better salary and more vacations days
Review from Customer Support Dept
Listening to their employees, making long term plans
Review from Customer Success Dept
Needs to work on setting realistic goals and work allocation that are actually possible to achieve in one working day instead of blaming the employees for not achieving the unrealistic goals. Additionally, compensations need to be given as per the work that is expected to be done by the employee.
Review from Operations Dept