G4S Secure Solutions North America Employee Reviews
Out of 179 G4S Secure Solutions North America employee reviews, 64% were positive. The remaining 36% were constructive reviews with the goal of helping G4S Secure Solutions North America improve their work culture. The Admin team, with 81% positive reviews, reports the best experience at G4S Secure Solutions North America compared to all other departments at the company. The Operations team offered the most constructive feedback, with 38% of that department's reviews constructive in nature.
What does the leadership team need to get better at?
Racial Adversity, Training of Managers, Human Resources policies not clear or constantly changing without communication
Review from Operations Dept
better opportunity and better pay
Review from Operations Dept
Replace the entire business model with one that cares about employees
Review from Operations Dept
Most Security Officers are under paid. Downgrading a high performer employee is degrading leadership skills.
Review from Operations Dept
To care about their employees and have better benefits with more appropriate pay.
Review from Customer Support Dept
Why do you feel undervalued and what would make you feel better about your compensation?
Hidden Hours that are not paid for, integrated Overtime at key positions
Review from Operations Dept
yes i feel undervaluedwith the compensation is no good and the benefit not work it with us
Review from Operations Dept
Not so much as me feeling undervalued, it is the people that work under me. They do not get the pay I think they deserve and that's horrible
Review from Customer Support Dept
I have worked with the company for almost 3 years now and have only gotten one raise and I barely got that.
Review from Operations Dept
I would like my company to match my 401K contribution by at least 6%.
Review from Operations Dept
What do your coworkers need to improve and how could you work together better?
Practice better appearance and hygiene regimens
Their work ethics and performance
Review from Operations Dept
Coworkers need to be more reliable and show up to work instead of calling off every Friday.
Review from Operations Dept
Everything needs more training on harassment
Review from Customer Support Dept
The best team that anyone can ask for
Review from Admin Dept
What needs to change to make the company culture better?
Stop Under-staffing and better Communication on all levels
Review from Operations Dept
the people and more benefit
Review from Operations Dept
More organized, more communication and more development
Review from Admin Dept
New leadership and a new model for success.
Review from Operations Dept
Reduce the turnover rates and provide consistent schedules.
Review from Operations Dept
What would you improve about your company's interview process?
The interviewer was more concerned being a clown with his co-workers than trying to focus on the interviewing/hiring process.
Review from Customer Support Dept
Nothing really to improve. Just be honest about the culture of the company.
Review from Operations Dept
Be a little nicer and welcome
Review from Customer Support Dept
What's going wrong and how can it be improved?
Bored doing security and a coworker I don't like working around
Improved pay and better benefits.
Review from Customer Support Dept
Stop expanding the company if you don't have the staff available to cover shifts. It is not fair for other employees to be forced into 90 hour work schedules.
Review from Operations Dept
Client attitude to salary needs to change. Client refuses to pay more than minimum wage.
Communication needs to be the top priority.
Review from Operations Dept
What would you most like to see improved at your company?
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