EMPLOYEE
PARTICIPANTS
62
TOTAL
RATINGS
1057

G4S Secure Solutions North America Employee Reviews

Out of 179 G4S Secure Solutions North America employee reviews, 64% were positive. The remaining 36% were constructive reviews with the goal of helping G4S Secure Solutions North America improve their work culture. The Admin team, with 81% positive reviews, reports the best experience at G4S Secure Solutions North America compared to all other departments at the company. The Operations team offered the most constructive feedback, with 38% of that department's reviews constructive in nature.

What do you like best about the leadership team?

Leadership Reviews

I like how my manager is laid back, very relaxed and does not get overbearing

Review from Admin Dept

It's a very independent job

Review from Operations Dept

They are very easy to talk to

Review from Customer Support Dept

They are very helpful, very knowledgeable and very polite!

Review from Customer Support Dept

They are committed to hiring from within

Review from Operations Dept

What does the leadership team need to get better at?

Leadership Reviews

Racial Adversity, Training of Managers, Human Resources policies not clear or constantly changing without communication

Review from Operations Dept

better opportunity and better pay

Review from Operations Dept

Replace the entire business model with one that cares about employees

Review from Operations Dept

Most Security Officers are under paid. Downgrading a high performer employee is degrading leadership skills.

Review from Operations Dept

To care about their employees and have better benefits with more appropriate pay.

Review from Customer Support Dept

What is the best part about your compensation package?

Compensation Reviews

I get paid excellently for just a weekend job

Review from Admin Dept

free basic life insurance for workers

Review from Operations Dept

Many benefits paid by G4S.

Review from Customer Support Dept

All the insurance I need Is there

Review from Customer Support Dept

Vacation with pay and benefits

Review from Operations Dept

Why do you feel undervalued and what would make you feel better about your compensation?

Compensation Reviews

Hidden Hours that are not paid for, integrated Overtime at key positions

Review from Operations Dept

yes i feel undervaluedwith the compensation is no good and the benefit not work it with us

Review from Operations Dept

Not so much as me feeling undervalued, it is the people that work under me. They do not get the pay I think they deserve and that's horrible

Review from Customer Support Dept

I would like my company to match my 401K contribution by at least 6%.

Review from Operations Dept

I have worked with the company for almost 3 years now and have only gotten one raise and I barely got that.

Review from Operations Dept

What are some of the best things about your team?

Team Reviews

Good work ethic, willing to learn new things

Review from Operations Dept

They are relaxed, easy to talk too, and just have a friendly attitude

Review from Admin Dept

we are able to get things done

Review from Operations Dept

Easy to talk to, will help me whenever I need it - with work, attempts to get what the officer needs etc.

Review from Customer Support Dept

They are very helpful, and everyone works for the benefit of the team.

Review from Customer Support Dept

What do your coworkers need to improve and how could you work together better?

Team Reviews

Practice better appearance and hygiene regimens

Their work ethics and performance

Review from Operations Dept

Coworkers need to be more reliable and show up to work instead of calling off every Friday.

Review from Operations Dept

Everything needs more training on harassment

Review from Customer Support Dept

The best team that anyone can ask for

Review from Admin Dept

What is most positive about the culture and environment at your company?

Environment Reviews

it's very diverse in what you'll be doing from day to day

Review from Operations Dept

I am not at the home office directly, however, the building that I work in has employees that are awesome and we all work well together

Review from Customer Support Dept

Everyone gets along, extremely well.

Review from Customer Support Dept

No micromanagement or yelling at employees

Review from Operations Dept

There is not much negativity around me or my co workers until someone does something wrong or makes a mistake.

Review from Operations Dept

What needs to change to make the company culture better?

Environment Reviews

Stop Under-staffing and better Communication on all levels

Review from Operations Dept

the people and more benefit

Review from Operations Dept

More organized, more communication and more development

Review from Admin Dept

New leadership and a new model for success.

Review from Operations Dept

Reduce the turnover rates and provide consistent schedules.

Review from Operations Dept

What did you like most about the interview process?

Interviews Reviews

Simplicity of the on hire packages

Review from Operations Dept

they see quality and give the opportunity

Review from Operations Dept

That it was an easy process and able to have a conversation with the interviewer

Review from Admin Dept

it was quick i was hired on the spot

Review from Operations Dept

I actually interviewed with the client themselves and that gave me the opportunity to get to know exactly what they need and want

Review from Customer Support Dept

What would you improve about your company's interview process?

Interviews Reviews

The interviewer was more concerned being a clown with his co-workers than trying to focus on the interviewing/hiring process.

Review from Customer Support Dept

Nothing really to improve. Just be honest about the culture of the company.

Review from Operations Dept

Be a little nicer and welcome

Review from Customer Support Dept

What makes you most happy at work?

Outlook Reviews

Meeting expectations of the Client

Review from Operations Dept

i love what im doing

Review from Operations Dept

That it is relaxed and not too stressful

Review from Admin Dept

Being able to contribute, having someone listen to your suggestions.

Review from Customer Support Dept

getting to keep everyone safe and secure

Review from Operations Dept

What's going wrong and how can it be improved?

Outlook Reviews

Bored doing security and a coworker I don't like working around

Improved pay and better benefits.

Review from Customer Support Dept

Stop expanding the company if you don't have the staff available to cover shifts. It is not fair for other employees to be forced into 90 hour work schedules.

Review from Operations Dept

Client attitude to salary needs to change. Client refuses to pay more than minimum wage.

Communication needs to be the top priority.

Review from Operations Dept

What do you like best about your company?

Outlook Reviews

There aren't any Outlook reviews of G4S Secure Solutions North America yet.
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What would you most like to see improved at your company?

Outlook Reviews

There aren't any Outlook reviews of G4S Secure Solutions North America yet.
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Review Sentiment at G4S Secure Solutions North America

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