G4S Secure Solutions North America Employee Reviews
Out of 179 G4S Secure Solutions North America employee reviews, 64% were positive. The remaining 36% were constructive reviews with the goal of helping G4S Secure Solutions North America improve their work culture. The Admin team, with 81% positive reviews, reports the best experience at G4S Secure Solutions North America compared to all other departments at the company. The Operations team offered the most constructive feedback, with 38% of that department's reviews constructive in nature.
Briefly describe your overall experience at your company
Review from Operations Dept
Review from Operations Dept
Positive in all of the areas that are required of a security Manager
Review from Customer Support Dept
What do you like best about the leadership team?
I like how my manager is laid back, very relaxed and does not get overbearing
Review from Admin Dept
It's a very independent job
Review from Operations Dept
They are very easy to talk to
Review from Customer Support Dept
They are very helpful, very knowledgeable and very polite!
Review from Customer Support Dept
They are committed to hiring from within
Review from Operations Dept
What does the leadership team need to get better at?
Racial Adversity, Training of Managers, Human Resources policies not clear or constantly changing without communication
Review from Operations Dept
better opportunity and better pay
Review from Operations Dept
Replace the entire business model with one that cares about employees
Review from Operations Dept
Most Security Officers are under paid. Downgrading a high performer employee is degrading leadership skills.
Review from Operations Dept
To care about their employees and have better benefits with more appropriate pay.
Review from Customer Support Dept
What is the best part about your compensation package?
I get paid excellently for just a weekend job
Review from Admin Dept
free basic life insurance for workers
Review from Operations Dept
Many benefits paid by G4S.
Review from Customer Support Dept
Vacation with pay and benefits
Review from Operations Dept
All the insurance I need Is there
Review from Customer Support Dept
Why do you feel undervalued and what would make you feel better about your compensation?
Hidden Hours that are not paid for, integrated Overtime at key positions
Review from Operations Dept
yes i feel undervaluedwith the compensation is no good and the benefit not work it with us
Review from Operations Dept
Not so much as me feeling undervalued, it is the people that work under me. They do not get the pay I think they deserve and that's horrible
Review from Customer Support Dept
I have worked with the company for almost 3 years now and have only gotten one raise and I barely got that.
Review from Operations Dept
I would like my company to match my 401K contribution by at least 6%.
Review from Operations Dept
What are some of the best things about your team?
Good work ethic, willing to learn new things
Review from Operations Dept
They are relaxed, easy to talk too, and just have a friendly attitude
Review from Admin Dept
we are able to get things done
Review from Operations Dept
Easy to talk to, will help me whenever I need it - with work, attempts to get what the officer needs etc.
Review from Customer Support Dept
They are very helpful, and everyone works for the benefit of the team.
Review from Customer Support Dept
What do your coworkers need to improve and how could you work together better?
Practice better appearance and hygiene regimens
Their work ethics and performance
Review from Operations Dept
Coworkers need to be more reliable and show up to work instead of calling off every Friday.
Review from Operations Dept
Everything needs more training on harassment
Review from Customer Support Dept
The best team that anyone can ask for
Review from Admin Dept
What is most positive about the culture and environment at your company?
it's very diverse in what you'll be doing from day to day
Review from Operations Dept
I am not at the home office directly, however, the building that I work in has employees that are awesome and we all work well together
Review from Customer Support Dept
Everyone gets along, extremely well.
Review from Customer Support Dept
No micromanagement or yelling at employees
Review from Operations Dept
There is not much negativity around me or my co workers until someone does something wrong or makes a mistake.
Review from Operations Dept
What needs to change to make the company culture better?
Stop Under-staffing and better Communication on all levels
Review from Operations Dept
the people and more benefit
Review from Operations Dept
More organized, more communication and more development
Review from Admin Dept
New leadership and a new model for success.
Review from Operations Dept
Reduce the turnover rates and provide consistent schedules.
Review from Operations Dept
What did you like most about the interview process?
Simplicity of the on hire packages
Review from Operations Dept
they see quality and give the opportunity
Review from Operations Dept
That it was an easy process and able to have a conversation with the interviewer
Review from Admin Dept
it was quick i was hired on the spot
Review from Operations Dept
I actually interviewed with the client themselves and that gave me the opportunity to get to know exactly what they need and want
Review from Customer Support Dept
What would you improve about your company's interview process?
The interviewer was more concerned being a clown with his co-workers than trying to focus on the interviewing/hiring process.
Review from Customer Support Dept
Nothing really to improve. Just be honest about the culture of the company.
Review from Operations Dept
Be a little nicer and welcome
Review from Customer Support Dept
What makes you most happy at work?
Meeting expectations of the Client
Review from Operations Dept
i love what im doing
Review from Operations Dept
That it is relaxed and not too stressful
Review from Admin Dept
getting to keep everyone safe and secure
Review from Operations Dept
Being able to contribute, having someone listen to your suggestions.
Review from Customer Support Dept
What's going wrong and how can it be improved?
Bored doing security and a coworker I don't like working around
Improved pay and better benefits.
Review from Customer Support Dept
Stop expanding the company if you don't have the staff available to cover shifts. It is not fair for other employees to be forced into 90 hour work schedules.
Review from Operations Dept
Client attitude to salary needs to change. Client refuses to pay more than minimum wage.
Communication needs to be the top priority.
Review from Operations Dept
What do you like best about your company?
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What would you most like to see improved at your company?
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