Gannett – Stop talking about how committed they are to serving their customers and start doing it. Customer service does not mean telephone numbers that don't reach the people you need to speak to; and email addresses for people who don't respond to them.

Gannett is a next generation media company with unparalleled local-to-national reach through the USA TODAY NETWORK. Utilizing innovations in technology, digital media and print publishing, our 360° storytelling is offered in markets all across the U.S. From local townships to the national stage, we keep readers informed with what interests them most. When their hometown celebrates, we all share in that joy. When the nation is challenged, we band together as a community. read more

EMPLOYEE PARTICIPANTS: 218

TOTAL RATINGS: 2162

CEO: Mike Reed

Stop talking about how committed they are to serving their customers and start doing it. Customer service does not mean telephone numbers that don't reach the people you need to speak to; and email addresses for people who don't respond to them.

Other Employee Reviews for Gannett

Why do you feel undervalued and what would make you feel better about your compensation?

I make about the same as an Analyst but I'm a Manager for IT.
Compensation review from IT Dept

What needs to change to make the company culture better?

Lots of protected people who damage morale
Environment review from IT Dept

What is most positive about the culture and environment at your company?

Love my work form home role in Talent Acquisition
Environment review

What does the leadership team need to get better at?

Scheduling and listening to employees
Leadership review from Operations Dept

What does the leadership team need to get better at?

They need to walk the talk.
Leadership review from Sales Dept

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Gannett – Stop talking about how committed they are to serving their customers and start doing it. Customer service does not mean telephone numbers that don't reach the people you need to speak to; and email addresses for people who don't respond to them.

Stop talking about how committed they are to serving their customers and start doing it. Customer service does not mean telephone numbers that don't reach the people you need to speak to; and email addresses for people who don't respond to them.

Other Employee Reviews for Gannett

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