The GIANT Company Employee Reviews
Out of 380 The GIANT Company employee reviews, 64% were positive. The remaining 36% were constructive reviews with the goal of helping The GIANT Company improve their work culture. The Product team, with 77% positive reviews, reports the best experience at The GIANT Company compared to all other departments at the company. The Customer Support team offered the most constructive feedback, with 37% of that department's reviews constructive in nature.
Briefly describe your overall experience at your company
Posted 18 days ago
What do you like best about the leadership team?
Still in training have not meat them all yet
Posted 18 days ago
Consistent, mostly fair, helpful, good judgement, strong customer awareness and needs
They are okay. Things could be better.
I like that they are attentive and always come when you need help.
Approachable and very in tune with the associate
What does the leadership team need to get better at?
Talking to the employees they dont say anything at all. Let alone treat you with respect. Seen people get hurt managers dont even ask if their ok. Made them go to office to fill out paper work before treating injuries.
They need to pay better n treat there employees with respect
Actively listening, better overall communication with the whole team of employees, lifting morale, rewarding and recognizing everyone equally. Showing appreciation even with just a "Thank You for your hard work"
Working together as a team
Review from Sales Dept
they are disfunctional in everythihng they do and say
What is the best part about your compensation package?
Schedule Flexability for me so far
Posted 18 days ago
Vacation time accumulates each year. Health benefits are good. I also like the cash advance option.
Fair, everyone included, sick time
Paid every week and benefits are good
My 401k and retirement thanks
Why do you feel undervalued and what would make you feel better about your compensation?
Its not about compensation its about being human. They treat you like your dirt. I cooked food they dont even offer employees lunch. Knowing they are struggling. Yet managers will have meetings ordering 5 pizzas or make sandwiches from deli and offer non to people below manager status. Horsham store
If your store manager would no how to treat his employees the address is 1700 Quinton rd Lebanon pa 17042
I would feel better if I made a little more, being as though I am a college student and struggling with school (about 15-16 per hour), especially since we only get a 15-minute (non-mandatory) break because there have been times when I've worked a 5-6 hour shift with no break.
Customers get away with too much! When I have to call a manager because they want one, to the register for a price check, the manager just gives the customer what they want. Making me look bad!
Better pay commensurate to employment duration, an employee discount for more than just produce, improved PTO accruals for part-time employees since full-time is difficult to achieve (or make full-time easier to achieve)
What are some of the best things about your team?
The deli employees are good people just stuck at the moment so work here. Giant is a revolving door for a reason. 0 care about their employees.
Connection, positive environment and positive customer engagement
Treat one another like family.
Hard working team oruented genuine
some of the best things are the communication (at times) and the teamwork.
What do your coworkers need to improve and how could you work together better?
They need to work as a team
Pull there work load ok
Team meetings, have a fair understanding every one is human and we make mistakes. We are all equal no matter the position.
Coworkers usually want to leave early and not help out when we're busy. When we're slow they don't help out much in the store
Coworkers are fine, I'm not there to make friends.
What is most positive about the culture and environment at your company?
The employees that aren't managers
Everyone gets along, we all work well together
Everyone gets along for the most part
Open and honest communicatio mobfeat
how we work together or help one another when we can.
What needs to change to make the company culture better?
Consistency throughout the company is an extreme importance. The equality of employees and customers is important as far as recognition and other incentives to motivate the employees.
New Management n better pay
Just stop belittling people and bringing their kids into it when you threaten their paychecks
Review from Sales Dept
the entire upper and lower mgr. teams
Stressful place to work at
Review from Customer Support Dept
What did you like most about the interview process?
It was a very simple thing
Friendliness and the welcoming attitude
I liked that it wasn't too long, they got to the point and got back to me within a reasonable time.
It was simple. Wasnt difficult.
Manager was very polite and welcoming
What would you improve about your company's interview process?
Background checks. They do 0. They hire you within a day. Makes 0 sense.
Calling for interviews n starting time
they went through the motions but there was no real interview
Ask better questions related to being a team player and delivering top notch customer service
First thing start drug testing!!!!!!!!!!!!!
Review from Customer Support Dept
What makes you most happy at work?
giving the customers a good shopping experience.
The people i wirk with
I enjoy helping the customers and hearing their positive feedback.
Work the employee and the customer
When the dept is staffed properly & i have all i need to complete my job.
What's going wrong and how can it be improved?
The review for the store are bad
Everything is lacking in refinement
Need more hours. Do not cut hours from people who are dealing with personal issues. Talk to that person to see what is going on
we need a union. then the so called bosses will listen
Same as above, we need more employees to handle the customers. When you have only one employee that is available to wait customers at a deli because there are 100's of other jobs that need to be done, customers get upset! If I was shopping there I'd walk out!
Review from Customer Support Dept
What do you like best about your company?
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What would you most like to see improved at your company?
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