A+
80/100
GoodLeap Claimed Company
GoodLeap has an ambitious mission: to connect a world in which everyone can live sustainably.
GoodLeap provides frictionless, point-of-sale technology for countless mission-driven professionals and millions of people who seek to live a more sustainable lifestyle. It is one of the fastest-growing fintech companies in the country. With quick and easy payment options for clean energy systems and smart home innovations, Goodleap is revolutionizing home improvement with its next-generation platform.
An ambitious company needs ambitious, talented people. If you’re driven to make an impact, be part of a greater mission, and propel your career to new heights, come join us! read more
GoodLeap Environment Employee Reviews
All
Positive
Constructive
What is most positive about the culture and environment at your company?
Everything we do, is working towards a bigger goal of making an impact on the world.
Review from HR Dept
Our mission is inspiring! I like the company values. Our Quarterly All Hands meetings are engaging, transparent, and full of meaningful information. Leadership is supportive of employees.
Review from IT Dept
The fact that they care about our environment.
Review from Customer Support Dept
This company is very informative and I always know what is going on.
Review from Business Development Dept
It's a small group. it's almost a bit exclusive to be in this position. And everyone has a great attitude. I don't hear anyone being negative. People are comfortable and happy.
Review from Sales Dept
the opportunity to earn a great living, helping others and enjoying the team
Review from Sales Dept
Our culture really invests in itself. Like, everyone cares about each other and are determined to work together in a positive environment.
Review from Customer Support Dept
I enjoy how the company as a whole celebrates diversity, inclusivity, and inclusion. The department I work in, however doesn't really honor the same mission that I feel the overall company would wish we'd all have. I love our all-hands meetings because they are just so inspiring!
Review from Customer Support Dept
sense of collaboration, true commitment to making the world a better place, sense of community and giving back.
Review from Product Dept
Nothing that I can think of
Review from Operations Dept
Goodleap's diversity and inclusiveness motivates us to do what is right and for the betterment of others.
Review from Business Development Dept
The company is working toward renewal energy one solar installation at a time.
Review from Customer Success Dept
Everyone is friendly and willing to help. We work as a team and want each other to succeed.
Review from Customer Support Dept
Sharing the vision of making the world a better place
Review from HR Dept
Everyone is understanding and great with assistance when needed.
Review from Finance Dept
everyone is positive and uplifting
Review from Customer Support Dept
Able to interact with everyone on your team but not others on other teams.
Review from Operations Dept
everyone seems happy to be here. we all love working for goodleap
Review from Operations Dept
That my team and leadership treat people "like adults". That means that there is 2-way communication, mutual trust, clear expectations, and commitments are honored. This goes for both employees and leaders/managers.
Review from Engineering Dept
Trying to do company events and outings
Review from IT Dept
What needs to change to make the company culture better?
BETTER PAY! more engagement. Humanity and empathy for employees needs to expand greatly.
Review from Customer Support Dept
Certain executives are a particularly toxic combination of emotional, harsh, and self-aggrandizing. Having high standards is important but personal attacks tear the fabric of decency.
Review from Operations Dept
this new change with the dialer has too much down time we dont get the text file until 2-3 hours after shift starts calls are slow skiptracing can be overwelming when the relatives are angry we are bothering them. i just got down how to get my dials per hr and it changed again frustrating
Review from Customer Support Dept
Senior leadership needs to be given leadership courses. Promoting people based off of longevity is awful and that has clearly happened. My leader is so absent. Care. Ask Questions. Just because I do a great job does not mean I want a manager who does not care about me,
Review from Operations Dept
Tickets and Cases should be assigned to cut down on some being over turned or bullied. This can be done just as the call que is. they route to the next agent in the order received. Will cut down on the superior way some of the agents conduct themselves and give others a chance to shine
Review from Customer Success Dept
I shouldn't have to be afraid of downtime. Due to the lack of mortgage loans being taken out, my job can be slow some days yet I'm terrified of being on my phone for any amount of time.
Review from Customer Success Dept
give raises. we dont have the motation
Review from Customer Success Dept
there are 2 separate sales teams we should all be 1 team and share the same benefits
Review from Business Development Dept
More options for charitable gift matching would expand GoodLeap's impact and amplify the good that employees do. Continuing to embrace remote work and a hybrid model overall will guarantee access to the best talent and most competitive and cost-effective markets.
Review from Engineering Dept
I think leadership needs to hold those who are making mistakes more accountable instead of having their "fall guys" along with providing consistency.
Review from Operations Dept
More open communication channels with more opportunities to learn and grow. People at the bottom need to be valued the same as people at the top.
Review from Operations Dept
Consistency & commitment to our values.
need to take better care of employees financially & with benefits
Review from Operations Dept
Have a variety of duties throughout the day. Spending an 8 hour only taking calls can be tedious. However, splitting the day perhaps between answering email correspondences from customers half the day and the rest on the phone creates a healthy work balance.
Review from Marketing Dept
stop telling some team they are more important than other.
Review from IT Dept
Remove leadership from dictating what we're working on day-to-day and have them focus on the big picture. They're too involved in the most mundane of activities ranging from colors on screens to feature/function decisions. I expect execs to think big picture and not the be in the weeds.
Review from Product Dept
Actually care about the employees. Don't just run them dry.
Review from IT Dept
There should be more options are far as being cross trained for work at home employees who do not reside in California.
Review from Customer Support Dept
Learn from the employees that have experiences and backgrounds to help grow and shape the company. There's this attitude that our executives are "industry" leaders when many of us have worked in finance at banks and fintechs AND tech. We all bring experiences that the company can/should learn from .
Review from Product Dept
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