A+
87/100
GoodLeap Claimed Company
GoodLeap has an ambitious mission: to connect a world in which everyone can live sustainably.
GoodLeap provides frictionless, point-of-sale technology for countless mission-driven professionals and millions of people who seek to live a more sustainable lifestyle. It is one of the fastest-growing fintech companies in the country. With quick and easy payment options for clean energy systems and smart home innovations, Goodleap is revolutionizing home improvement with its next-generation platform.
An ambitious company needs ambitious, talented people. If you’re driven to make an impact, be part of a greater mission, and propel your career to new heights, come join us! read more
GoodLeap Outlook Employee Reviews
All
Positive
Constructive
What makes you most happy at work?
Knowing that the little things we do each day is appreciated
Review from HR Dept
When I am able to assist a customer bring their account current.
Review from Customer Support Dept
Taking care of contractors and being able to give them great customer support.
Review from Business Development Dept
Knowing that i can come in and not worry about leads. The phones always ring no matter how high the interest rates are. Very efficient underwriting and processing with a lot of new opportunities to originate loans. It really is awesome.
Review from Sales Dept
the team and the culture are great
Review from Sales Dept
Helping people is my passion and this job allows it.
Review from Customer Support Dept
The people. The people. The people. So many good and talented people.
Review from Operations Dept
I enjoy the freedom GoodLeap has given me when working from home! What also brings me joy at work is when I am on a call with a customer and they mention I've been one of the more caring representatives they've spoken with! It brings me joy knowing my presence is making a difference here.
Review from Customer Support Dept
Acquiring new business and winning business from competitors.
Review from Business Development Dept
solving problems, working and helping others
Review from Product Dept
People and seeing success. the fact that I have had a play in promotions.
Review from Operations Dept
the people that i work with
Review from Operations Dept
Knowing I am supported, heard, and appreciated while having the opportunity to do the same for others. Positivity breeds positivity.
Review from Business Development Dept
Smart people, forward looking management and great tech.
Review from Customer Success Dept
Working with everyone at Goodleap
Review from Customer Support Dept
Helping employees succeed at their jobs and creating efficiencies for the company.
Review from HR Dept
Talking to some of my coworkers.
Review from Customer Success Dept
The support from upper management and growth opportunities available.
Review from Finance Dept
my team and my leadership
Review from Customer Support Dept
consistency and positivity of people around me
Review from Operations Dept
What's going wrong and how can it be improved?
Every morning I'm filled with impending doom and dread as I log in and catch up with my day. Staring at a sea of redundancy and nonsensical jargon and regulations.
Review from Customer Support Dept
Human treatment and approach from managers
Review from Operations Dept
GoodLeap has a lot of management starting with supervisors whom have been getting away with treating those who dont "fit" in badly for a long time, turn over is above average due to some feeling superior to others rather than being humble, and using their position to assist others in reaching goals
Review from Customer Success Dept
Make a better environment around positivity
Review from Operations Dept
need to give cost of living raises
Review from Operations Dept
Amount of pay and management.
Review from Customer Support Dept
no raises, and poor management
Review from Customer Success Dept
Leadership is very disconnected from the staff. Cost of living adjustments would help improve morale.
Review from HR Dept
Not enough pay. Constant policy changes and additional tasks with no compensation. I have been here 3 years now and I make the same while the cost of living has skyrocketed. I like the general aspect of my job but as time goes on, I am less and less excited to be here.
Review from Finance Dept
Wages. Inflation in multiple states is at an all-time high, and people will be forced to leave if Goodleap doesn't offer competitive pay. When investors come into the office and parade around thanking employees for saving them millions/billions - how does that feel to someone making ~$23/hr?
Review from Customer Support Dept
Executives needs to show their employees they are invested in them as an individual not just another number on their payroll.
Review from Operations Dept
The culture is toxic and we have a fear of being fired for any mistake that is somewhat made considering the "rules" are consistently changing.
Review from Operations Dept
the time needed to train new materials is not given freely as it should. it creates panic, poor and rushed work, and burnout from employees.
Review from Business Development Dept
increase pay across the board, that would certainly increase morale
Review from Operations Dept
the 9 hour work day is insane
Review from Customer Success Dept
Mostly the hostile work environment discussed previously. My team does not believe our concerns are given the proper time to be addressed.
Review from Operations Dept
Remove the WFH restrictions. Employees should be able to come into the office 1-2 days, as needed. Most feel they perform better working from home and achieve more. In-office team meetings are important for building relationships but is not necessary 3+ days a week.
Review from Legal Dept
The illusion that as a whole the company cares significantly about the employees but in reality it seems more and more of a smokescreen, employees are put in stressful situations and have to acquire a second job in order to provide for their families. Direct managers definitely care and it shows.
Review from Operations Dept
I enjoy the work and people I'm surrounded with, however it's hard to justify to myself that I should stay when I am essentially living in poverty. Living paycheck to paycheck makes me feel like I should look for a job elsewhere. A lot of employees have second jobs just to get by.
Review from Operations Dept
the whole we're not getting paid enough. CFA is both customer service and underwriters. CCA is the true customer service dept and they start at $22 an hour. Underwriters make about 60k plus in the roseville area. We should be paid as underwriters that have customer service skills. so Well over 65k
Review from Customer Success Dept
What do you like best about your company?
I love that the owners of our company are driven to make real change in the world.
What would you most like to see improved at your company?
Better communication to all levels of the staff
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