Gopuff – From recruitment, it sounds like a dream, but reality showed pettiness, lack of integrity, and low communication from leadership. | Comparably

Gopuff – From recruitment, it sounds like a dream, but reality showed pettiness, lack of integrity, and low communication from leadership.

Gopuff Claimed Company
Gopuff is the go-to solution for immediate everyday needs, fulfilling customer orders of cleaning and home products, over-the-counter medications, baby and pet products, food and drinks, and in some markets, alcohol – in just minutes. With micro-fulfillment centers in every market it serves, the company delivers thousands of products quickly for a flat $2.95 delivery charge. Gopuff is open 24/7 in many markets and late-night everywhere else to bring customers what they need when they need it most. Gopuff was founded in 2013 by co-CEOs Rafael Ilishayev and Yakir Gola when they were college students at Drexel University. The Philadelphia-based company now operates more than 600 micro-fulfillment centers in more than 1000 markets across the United States, including Chicago and its suburbs. It has raised more than $3.4B in funding. read more
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EMPLOYEE
PARTICIPANTS
173
TOTAL
RATINGS
4954

From recruitment, it sounds like a dream, but reality showed pettiness, lack of integrity, and low communication from leadership.

What's going wrong and how can it be improved?

Lack of integrity, follow-up, and communication

What is the best part about your compensation package?

Matching 401K from the start

What do your coworkers need to improve and how could you work together better?

Supporting each other instead of gossiping with their subordinates.

What does the leadership team need to get better at?

They need to invest and train leaders in communication and integrity.

What needs to change to make the company culture better?

Leaders being held accountable to their lack of integrity. Communication as a whole with more transparency.

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