Grab Competitors | Comparably
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Grab Claimed Company
Grab is the leading superapp platform in Southeast Asia, providing everyday services that matter to consumers. read more
EMPLOYEE
PARTICIPANTS
185
TOTAL
RATINGS
1160
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Grab Competitors

Grab competitors include Uber, GO-JEK and Lyft. Grab ranks 2nd in Product Quality Score on Comparably vs its competitors. See below how Grab compares to its competitors with CEO Rankings, Product & Services, NPS, Pricing, Customer Services, Overall Culture Score, eNPS, Gender and Diversity Scores.

CEO Rank
3rd
eNPS Rank
3rd
Gender Rank
3rd
Diversity Rank
4th
Product Quality
2nd
NPS Rank
2nd
Pricing Rank
2nd
Customer Service
2nd

See Grab Culture vs Competitors:

Grab Competitors
RankCompanyScore
1Uber81
2GO-JEK78
3Grab71
4Lyft68

Grab Competitors at a Glance

CEO Ratings Comparison

Grab's CEO Score Ranks 3rd

128 Employees at Grab rate Anthony Tan a 76 out of 100, which ranks them 3rd below GO-JEK's CEO,Nadiem Makarim. Last rating was 19 days ago.

  1. 1st
    Dara Khosrowshahi Uber's CEO
    Dara Khosrowshahi
    Uber
    85
    out of 100

    905 Employees at Uber rate Dara Khosrowshahi a 85 out of 100, which ranks them 1st out of Grab's competitors. Last rating was a month ago.

  2. 2nd
    Nadiem Makarim GO-JEK's CEO
    Nadiem Makarim
    GO-JEK
    80
    out of 100

    30 Employees at GO-JEK rate Nadiem Makarim a 80 out of 100, which ranks them 2nd out of Grab's competitors. Last rating was months ago.

  3. 3rd
    Anthony Tan Grab's CEO
    Anthony Tan
    Grab
    76
    out of 100
  4. 4th
    Logan Green Lyft's CEO
    Logan Green
    Lyft
    65
    out of 100

    221 Employees at Lyft rate Logan Green a 65 out of 100, which ranks them 4th out of Grab's competitors. Last rating was 22 days ago.

CEO Ratings Comparison
RankCEOCompany Score
1Dara KhosrowshahiUber85
2Nadiem MakarimGO-JEK80
3Anthony TanGrab76
4Logan GreenLyft65
Product Quality Score Comparison

Grab Ranks 2nd in Product Quality Score

651 Customers rate Grab's Product Quality Score a 3.9/5, which ranks it 2nd against its competitors, below GO-JEK.

  1. 1st
    GO-JEK
    4 / 5
  2. 2nd
    Grab
    3.9 / 5
  3. 3rd
    Uber
    3.9 / 5
  4. 4th
    Lyft
    2.1 / 5
Product Quality Score Comparison
RankCompany Score
1GO-JEK81
2Grab79
3Uber79
4Lyft42
NPS Comparison

Grab Ranks 2nd in Net Promoter Score

775 Customers rate Grab's Net Promoter Score a 24, which ranks it 2nd against its competitors, below GO-JEK. Net Promoter score tracks customers' overall score to this question - “On a scale from 0-10, how likely are you to recommend Grab to a friend?”.

  1. 1st
    GO-JEK
    27
  2. 2nd
    Grab
    24
  3. 3rd
    Uber
    23
  4. 4th
    Lyft
    -52
NPS Comparison
RankCompany Score
1GO-JEK27
2Grab24
3Uber23
4Lyft-52
Pricing Score Comparison

Grab Ranks 2nd in Pricing Score

598 Customers rate Grab's Pricing Score a 3.8/5, which ranks it 2nd against its competitors, below GO-JEK.

  1. 1st
    GO-JEK
    4 / 5
  2. 2nd
    Grab
    3.8 / 5
  3. 3rd
    Uber
    3.7 / 5
  4. 4th
    Lyft
    1.8 / 5
Pricing Score Comparison
RankCompany Score
1GO-JEK80
2Grab76
3Uber75
4Lyft37
Customer Service Comparison

Grab Ranks 2nd in Customer Service

576 Customers rate Grab's Customer Service a 3.9/5, which ranks it 2nd against its competitors, below GO-JEK.

  1. 1st
    GO-JEK
    4 / 5
  2. 2nd
    Grab
    3.9 / 5
  3. 3rd
    Uber
    3.7 / 5
  4. 4th
    Lyft
    1.9 / 5
Customer Service Comparison
RankCompany Score
1GO-JEK80
2Grab78
3Uber75
4Lyft38
Overall Culture Score Comparison

Grab Ranks 3rd in Overall Culture Score

185 Employees rate Grab's Overall Culture a 71/100, which ranks it 3rd against its competitors, below GO-JEK. Overall Culture scores are aggregated from all of the questions employees at a company answer on Comparably.

  1. 1st
    Uber
    81 / 100
  2. 2nd
    GO-JEK
    78 / 100
  3. 3rd
    Grab
    71 / 100
  4. 4th
    Lyft
    68 / 100
Overall Culture Score Comparison
RankCompany Score
1Uber81
2GO-JEK78
3Grab71
4Lyft68
eNPS Comparison

Grab Ranks 3rd in Employee Net Promoter Score

136 Employees rate Grab's Employee Net Promoter Score a 18, which ranks it 3rd against its competitors, below GO-JEK. Employee Net Promoter score tracks employees' overall score to this question - “On a scale from 0-10, how likely are you to recommend working at Grab to a friend?”.

  1. 1st
    Uber
    44
  2. 2nd
    GO-JEK
    44
  3. 3rd
    Grab
    18
  4. 4th
    Lyft
    1
eNPS Comparison
RankCompany eNPS
1Uber44
2GO-JEK44
3Grab18
4Lyft1
Gender Score Comparison

Grab Ranks 3rd in Gender Score

6 Employees rate Grab's Gender Score a 72/100, which ranks it 3rd against its competitors, below Lyft. The Gender Score tracks how positively women rate their experience at Grab.

  1. 1st
    Uber
    83 / 100
  2. 2nd
    Lyft
    74 / 100
  3. 3rd
    Grab
    72 / 100
Gender Score Comparison
RankCompany Score
1Uber83
2Lyft74
3Grab72
Diversity Score Comparison

Grab Ranks 4th in Diversity Score

15 Employees rate Grab's Diversity Score a 68/100, which ranks it 4th against its competitors, below Lyft. The Diversity Score tracks how positively diverse employees rate their experience at Grab.

  1. 1st
    Uber
    82 / 100
  2. 2nd
    GO-JEK
    82 / 100
  3. 3rd
    Lyft
    69 / 100
  4. 4th
    Grab
    68 / 100
Diversity Score Comparison
RankCompany Score
1Uber82
2GO-JEK82
3Lyft69
4Grab68
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