Grocery Outlet Employee Reviews
Out of 228 Grocery Outlet employee reviews, 62% were positive. The remaining 38% were constructive reviews with the goal of helping Grocery Outlet improve their work culture. The Sales team, with 76% positive reviews, reports the best experience at Grocery Outlet compared to all other departments at the company. The Operations team offered the most constructive feedback, with 83% of that department's reviews constructive in nature.
Briefly describe your overall experience at your company
What do you like best about the leadership team?
The owners are good people
everyone but the owner is down to earth and understanding
Trying to understand what it’s like to be an own
Leadership genuinely cares about employees and passionate about our mission of touching lives!
Good team is good we watch out for each other
Review from Product Dept
What does the leadership team need to get better at?
Anything. Helping their employees mostly
The leadership team could improve by providing clearer communication, consistent scheduling, and fair treatment across all staff. More attention to employee feedback and aligning shifts with stated availability would create a stronger, more supportive work environment.
Communication and having a positive team environment
Work ethics, unbiased & unprejudice judgement and treatment towards employees.
Team meetings so everyone knows what is going on
What is the best part about your compensation package?
There is no complaints. I have to do a job and the compensation comes with that. Im still waiting on the raise Roberto and Zully promised me and others at this location.
Fair balance of base, bonus and long term equity.
Comfortable retirement great opportunity family atmosphèr
health coverage, contribution to HSA and profit sharing (instead of matching) for 401K
Review from Sales Dept
Haven't got one of these yet.
Review from Sales Dept
Why do you feel undervalued and what would make you feel better about your compensation?
For starters, management opportunities should not be deflected due to retail store non-experience. hourly rate must be increased if more work duties are expected. Benefits such as; health, vision, dental should be provided instead of health plans offered by Grocery Outlet.
A lot of work for little pay
Get owner/operators in there that actually care about the store and employees.
I would bust my butt at this job and got no recognition while other people who slack/do the bare minimum are shown favortism/given promotions. I deserved better pay + more hours than what i was given. People who actually work there should be paid more
There are no benefits and the pay is low, even for managenent.
Review from Operations Dept
What are some of the best things about your team?
Some of the best things about my team were their willingness to help when needed, their sense of humor during long shifts, and the ability to work together to get tasks done efficiently even when the store was busy or short-staffed.
Most are hardworkers, friendly, and professionals however, most team members are experiencing same treatment from owners as myself.
We work together well they are hard workers not being appreciated or paid enough for what they do.
Some really nice and hard working people there
We work together to make our jobs easier
Review from Product Dept
What do your coworkers need to improve and how could you work together better?
There were no meetings to be had
Be friendly and accepting to all
We aren't allowed to associate or make plans. It's go there do this u look un occupied right now go do this person's job they didn't do. It's fully and whole heartily a sweat shop. You need to fix this It's just wrong. 10 min breaks paid alone and 30 min breaks with no contact unpaid.
CUSTOMER SERVICE AS WELL AS COMMUNICATION
they just need to be treated witn respect by our bosses
Review from Sales Dept
What is most positive about the culture and environment at your company?
The most positive part of the culture was the teamwork among coworkers. Even with challenges, my team supported each other, helped get tasks done, and kept the atmosphere lighter with humor and collaboration during busy shifts.
The positive for me is that I interact with customers, make them happy. For right now, that is all.
Most team members are social.
Nice customers to interact with
Some of the coworkers and customers
What needs to change to make the company culture better?
WE NEED A BETTER OWNER!
Review from Product Dept
More teamwork. Having someone who actually knows how to run a business and makes it fair for everybody
What did you like most about the interview process?
It was a brief interview.
I appreciated the clarity and friendliness of the interviewers. They took time to explain the role, answer my questions, and create a welcoming environment, which made the process feel professional yet approachable.
The two (2) managers professional conduct.
It was fast and easy
Relaxed interview slow pace good questions
Review from Product Dept
What would you improve about your company's interview process?
I really dont know, people just need to come down to a human level.
Not hire druggies and creepers
Review from Customer Support Dept
What makes you most happy at work?
Having co-workers that support me for who I am and that i get to connect to on an interpersonal level. Essentially, making friends.
most of my co-workers and laughing
Being around my coworkers and working with them we have a very friendly and compassionate team.
The customers that are regulars throughout our store
Finding a workable solution to a problem
Review from Product Dept
What's going wrong and how can it be improved?
The owner needs to start realizing what is going on his store and who makes a store better
No professionalism with these owner operators
Acknowledge employee's hard work and accomplishments
We need new owners new owners mistreat us
Review from Product Dept
The boss wasn't good at her job
What do you like best about your company?
The whole basis to what the store originated. Great value for cheep$
Review from Sales Dept
What would you most like to see improved at your company?
Corporate needs to listen more to what their customers want.
Review from Sales Dept