Grocery Outlet Employee Reviews
Out of 228 Grocery Outlet employee reviews, 62% were positive. The remaining 38% were constructive reviews with the goal of helping Grocery Outlet improve their work culture. The Sales team, with 76% positive reviews, reports the best experience at Grocery Outlet compared to all other departments at the company. The Operations team offered the most constructive feedback, with 83% of that department's reviews constructive in nature.
What does the leadership team need to get better at?
Anything. Helping their employees mostly
The leadership team could improve by providing clearer communication, consistent scheduling, and fair treatment across all staff. More attention to employee feedback and aligning shifts with stated availability would create a stronger, more supportive work environment.
Communication and having a positive team environment
Work ethics, unbiased & unprejudice judgement and treatment towards employees.
Team meetings so everyone knows what is going on
Why do you feel undervalued and what would make you feel better about your compensation?
For starters, management opportunities should not be deflected due to retail store non-experience. hourly rate must be increased if more work duties are expected. Benefits such as; health, vision, dental should be provided instead of health plans offered by Grocery Outlet.
A lot of work for little pay
Get owner/operators in there that actually care about the store and employees.
I would bust my butt at this job and got no recognition while other people who slack/do the bare minimum are shown favortism/given promotions. I deserved better pay + more hours than what i was given. People who actually work there should be paid more
There are no benefits and the pay is low, even for managenent.
Review from Operations Dept
What do your coworkers need to improve and how could you work together better?
There were no meetings to be had
Be friendly and accepting to all
We aren't allowed to associate or make plans. It's go there do this u look un occupied right now go do this person's job they didn't do. It's fully and whole heartily a sweat shop. You need to fix this It's just wrong. 10 min breaks paid alone and 30 min breaks with no contact unpaid.
CUSTOMER SERVICE AS WELL AS COMMUNICATION
they just need to be treated witn respect by our bosses
Review from Sales Dept
What needs to change to make the company culture better?
WE NEED A BETTER OWNER!
Review from Product Dept
More teamwork. Having someone who actually knows how to run a business and makes it fair for everybody
What would you improve about your company's interview process?
I really dont know, people just need to come down to a human level.
Not hire druggies and creepers
Review from Customer Support Dept
What's going wrong and how can it be improved?
The owner needs to start realizing what is going on his store and who makes a store better
No professionalism with these owner operators
Acknowledge employee's hard work and accomplishments
We need new owners new owners mistreat us
Review from Product Dept
The boss wasn't good at her job
What would you most like to see improved at your company?
Corporate needs to listen more to what their customers want.
Review from Sales Dept