Hampton Inn Employee Reviews
Out of 425 Hampton Inn employee reviews, 64% were positive. The remaining 36% were constructive reviews with the goal of helping Hampton Inn improve their work culture. The Sales team, with 80% positive reviews, reports the best experience at Hampton Inn compared to all other departments at the company. The Operations team offered the most constructive feedback, with 31% of that department's reviews constructive in nature.
What does the leadership team need to get better at?
Everything that has to do with working
Treatment of employees, training, briefing employees on policies in writing and classroom instruction.
Being professional maybe a leadership class
Review from Customer Support Dept
At communicating with everyone as a whole and take their employees into consideration.
Need to treat the older dedicated workers like they're appreciated.
Why do you feel undervalued and what would make you feel better about your compensation?
Because they Legal citizens higher and better
good treatment and better payment
We got new owners 2 months ago and some of us can't get into payroll app to view pay stubs. We have no way of knowing anything about benefits and I didn't get my holiday pay for Thanksgiving. Only straight time
better benefits because holiday pay is not a benefit, like paid maternity leave should be a thing when most of your staff are woman, 12 $ an hour is not enough to deal with all the things us front desk people go through
Review from Sales Dept
Management plays favorites. Management does not communicate with employees. They just close the doors. Horrible work conditions at Hampton Inn Grantville Pa.
What do your coworkers need to improve and how could you work together better?
Everything to do with working
There was no conversation with emolyees and management and if there was it was one sided and extreamly unfair
There are no employee meetings whatsoever.
So talking about other ppl how they or how there wig look. This one don't even have a hair line but alway got something to say about someone else
DO YOUR JOB help everyone
What needs to change to make the company culture better?
This work place needs new manager and new house keepers and staff...
Everybody needs to do their job
Management need to be replaced buy people who want to do there jobs
A New General Manager that can run the hotel smoothly
DON'T HIRE FAMILY this never works
What would you improve about your company's interview process?
The manager needs a better attitude toward white people
How about hiring people who know about labor laws.
having someone who knows how to even do interviews.
Actually ask about someone's experience
Better managment of the process
What's going wrong and how can it be improved?
The higher ups need to be professional
Horrible management and more established total meeting with every team member to understand what going well and not so well in the company
We need a new manager
we need better and more compassionate management
Review from Sales Dept
Wing out the family members it's alot of them working there and they get special treatment and more hours and hours they don't even work
What would you most like to see improved at your company?
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