Handy Employee Reviews

Very bad company lack of communication and they put you down all the way

Alright i have been charge for some job that i missed and sont get paid enough money

Greedy organization that rips it's workforce off and lack of understanding of the home improvement service.

I was a good experience and I didn't re eive my tax form, I don't know what workers have to do to get it .

There's no staff support when there's an issue between staff and customer. There's no support regarding how staff are being treated while at the client's house nor is the client honest as to what it's to be expected when coming to their homes for a job. There was no covid support incentives.

I didalike the leadership team

On top of everything, all u have to do is make sure all the addresses are correct because I got to wrong addresses and It wasn't my fault that I was late to a couple of them..

Do my best don't worry

They are nice and respectful

Cool thing I think its going to be good

Stop being so greedy and takinf 50-80% of the job pay.

Supporting their staff and there needs to be better communication support such as a phone to actually speak to a live person verses emails or live chats

I I can't believe they're actually able to get away with ripping people off like this

Everything. Communication. Not just sending a link to the articles that are already in the app. There is a lack of specific scenarios that happen at each job and the articles and solutions handy provides does not include the scenarios I've run into

Follow the procedures of Handy to a t. Understand that the customer is not always right, and separate reviews for the company from pro reviews so that the pro isn't getting damaged ratings over the company's failure.

Salary is very competitive. Lots of small perk

I don't know of any compensation package. I guess that's an opportunity. Push this info to the ppl doing work to build the company...

It good money that I can live on

Really good pay the job pay good

U can make good money

They have to understand workers better cause to work everywhere by taking the Bus us not easy, just have more understanding.

The whole system and operations of handy stinks and clearly needs to better management and team buidling skills. Not sure how handy made it this far with the lack of communication and everything completed via email/live chat. That method doesn't work especially during emergency situations

No jobs in my area, My very first job was 49 miles away, and costed me money to do, then I didn't get paid for my efforts. The support was nonexistent. I felt blown off, and ripped off.

If the company didn't take over half the customers money for themselves. I drove, brought tools, and did labor for clients. I should be able to keep at least 95% of the earnings. Alot of the time I have to manage times with client but handy is not flexible like Task Rabbit is.

They get the bigger cut while we deal with being under paid.

Reliable, they seem to be on top but the problem is that is hard for them to answer fast, they have to fix that.

When working with a fellow employee they explain having the same problems with the company about failure to communicate details between partner companies, it is nice to work with someone who is going through the same thing I am.

When I actually get to meet someone else who goes house to house to do the work like I do they report to have the same problems with the company and bad reviews hurting our rating because the companies failure to share details with partner companies before we pros get there.

Good people can get the job done

I did meet with team yet

All we do is conversation about how handy takes advantage of us

Yeah they need somebody else to run the company that knows what they're doing.

They could stop giving scripted answers and treat pros better.

The service adviser need to be assessed better for their quality of work

Make communications be via telephone so we aren't talking via email and waiting up to 72 hours for a reply back if at all!!

Meeting different people and the residencieswhere different and that's a plus so we can adapt to different place structure.

The money and the nice customers

Each new client is different backgrounds and ethnicities and I get to learn new things everyday. Customer support team makes me feel like they can rob me for part of my payment at any time and so my work environment is always high anxiety because I never know when they'll steel from my earnings.

Not applicable for this job

They down to earth easy to get along with

An actual building in the state of Massachusetts would be nice for restocking on cleaning products, staff support, and quarterly meetings/trainings/team building

Pay safety communication and transparency

Make it less Narcissistic and inhumane

C-Suite must communicate honestly with the workforce. HR leadership, in particular, really puts the "Resource" in Human Resources; they'd take a pickaxe to us if they thought we all had a gold nugget inside us.

All new management and better policies

Ther wwa sneve interciw proscess

Easy to give the information

I was never interviewed, I applied and they allowed me to clean

They're basically is none you give your information your ID basically and show them that you don't have any kind of background or anything that would reject you and then you're basically hired pretty easy

It’s an app no interview he

Everything handy needs to change alot

It's not the interviewer the people actually they want more people so it's easy to get a job there because the more people they have working for them the more people they can rip off.

Hire people who can better communicate

being able to talk to a real person

Working alone and Noone to be on your way.

Music, coffee, cleans that are easy

Getting the job done and helping others

What makes me happy the most at work getting the job done correctly and doing it right keeping an smile on my client face

Doing the work and nice customers

To talk a live human person

The customers need to be honest what exactly they want and a picture should be mandatory for cleaning or fixing what needs to be completed especially if they're reporting if it takes 2 hrs but it's actually a 5 hour job. Getting paid $15.00 for when the customer canceling when you're on your way

There's no flexibility with handy, handy and it's partner companies fail to give details about jobs and have technical difficulties in the app. Handy is also stealing money from pros who go to the job and follow policy. I see the app taskrabbit surpassing handy in the future.

Poor communication and failure to give enough details for jobs before pro shows up for the work, and clients give a review it's for the company and the pro so the pro ends up taking damage to their ratings because of the company's failures. Need to separate reviews for pro versus the company.

Better communication and pay !

I like best about my company is that the job is easy and you get to meet new people