HEI Hotels Claimed Company
"HEI is a hotel investment group that acquires, owns and operates hotel properties in the United States." read more
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Hired as the accountant, helped by picking up group coordinator and front desk, was never compensated for any position that took on on top of hired accounting position. Literally used abused and exploited for my work ethic and knowledge.
What do your coworkers need to improve and how could you work together better?
Learn how to treat people as people
What would you improve about your company's interview process?
Be more truthful. No training besides videos provided, learn as you go, no support provided
What's going wrong and how can it be improved?
The hotel was teeated more like a restaurant than a hotel. The second anyone complained $500-$1000 were cmped instantly out hotel is more of a countr club for the area this compensation made guest extremely entitled and belittling employees
Why do you feel undervalued and what would make you feel better about your compensation?
I an the accountant, took over group coordinator as it was presented as a temporary position, and helped train front desk/ work front desk even though i have zero front desk experience. I have been extremely vocal about my lack of training and received zero help.
What does the leadership team need to get better at?
Listen to employees that ask for help. Dont help them in tasks they do not ask help for help them in the ones that they are. Instead of getting help on stuff known only to have me fogure out what i dont know and need help with since no proper training was ever provided
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