Help Scout Claimed Company
Help Scout is a web-based help desk that allows small and midsize businesses to deliver personalized customer support services. read more
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It's a place where you can actually balance life and work, not just pretend to
What makes you most happy at work?
The freedom I have to pursue other interests outside of work.
What do you like best about the leadership team?
Their kindness and communication. Plus they're all smart and want to be here.
What are some of the best things about your team?
Everyone is really good at their craft and wants the team to collectively succeed.
What did you like most about the interview process?
They kept you updated on the process and timeline and were transparent about pay.
What is most positive about the culture and environment at your company?
Everyone is kind, understanding, and realizes there is more to live than work and money.
Why do you feel undervalued and what would make you feel better about your compensation?
Every employee could leave Help Scout and find a job making 20%+ more money tomorrow. If money & equity is your goal you should pick somewhere else. People don't work at Help Scout for the potential earnings, they work at Help Scout because of the quality of life they can build around work.
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