Help Scout Claimed Company
Help Scout is a web-based help desk that allows small and midsize businesses to deliver personalized customer support services. read more
HR or Marketing? Claim Your Free Employer Account
We're growing quite quickly, a push again for small autonomous full product teams.
What does the leadership team need to get better at?
There is a clear strategy and vision from the founders. At the mid management tier there is micromanagement which is a unnecessary.
Why do you feel undervalued and what would make you feel better about your compensation?
Salary band progression and pay levels descriptions are not obvious to how they are rated or implemented. Domain knowledge doesn't seem as highly rated as it should be.
What is most positive about the culture and environment at your company?
The founders place great emphasis on the remote culture and it's advantages of location flexibility and time for hobbies,relaxing and friends/family. It's something I admire and am very happy to be part of!
Other Employee Reviews for Help Scout
×