Cleo Culture | Comparably
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Cleo Claimed Company
Cleo is the support system for working families. With its integrated family benefits platform, Cleo combines proactive, expert guidance with an intuitive engagement hub to help connect families with the support they need to be their best at home and at work. From fertility to parenthood to the early years and beyond, Cleo families are happier, healthier, and more engaged as they balance their roles – helping companies drive more value from the fastest-growing part of their populations. Representing 55 countries and over 100 enterprise clients – Cleo is reinventing how forward-thinking employers support families that work around the world. read more
This company is accepting feedback from verified employees
EMPLOYEE
PARTICIPANTS
68
TOTAL
RATINGS
1945

Cleo Company Culture

Cleo Culture

This score is derived from employee ratings & reviews
4.4/5
Cleo's Overall Culture is rated A-

Top Rated Culture Dimensions

Cleo CEO

Top 5%Top 5% of Similar Size Companies on Comparably
Sarahjane Sacchetti Cleo's CEO
Sarahjane Sacchetti
83 /100

Diversity at Cleo

Top 30%Top 30% of Similar Size Companies on Comparably
B

Diverse employees at Cleo have rated Team, Manager, and Work Culture as the highest categories they have scored

Women at Cleo

Top 40%Top 40% of Similar Size Companies on Comparably
B-

Women at Cleo have rated Team, Work Culture, and Manager as the highest categories they have scored

Cleo eNPS

Net Promoter Score tracks your employees' overall score to this question: "On a scale from 0-10, how likely are you to recommend working at your company to a friend?"
Top 20%Top 20% of Similar Size Companies on Comparably

Recommend to a Friend?

46

Cleo employees are 46% more likely to recommend Cleo as a great place to work

62%Promoters
22%Passives
16%Detractors

Working at Cleo

Working at Cleo is rated highly by 68 employees, across various culture dimensions. Cleo employees are most satisfied about CEO Rating, Environment, and Manager categories, putting Cleo’s culture in the Top 15% compared to similar sized companies on Comparably and in the Top 25% compared to other companies in San Francisco. See below in detail how working at Cleo was rated by employees.

Overall Company Culture at Cleo

A-

Overall Company Culture at Cleo is rated A-

Last updated months ago

Top
15%

Cleo ranks in the Top 15% of other companies on Comparably with 201-500 Employees for Overall Company Culture Score

Overall Company Culture Score by Department

This graph details how each department scores their Overall Company Culture

Results from 68 Employees

View Results
0
20
40
60
80
100
Customer Support
80
Customer Support80
Operations
79
Operations79

Cleo Employee Reviews

Out of 313 Cleo employee reviews, 89% were positive. The remaining 11% were constructive reviews with the goal of helping Cleo improve their work culture.

89%
11%
Positive Reviews89%
Constructive Feedback11%

Positive Reviews From Cleo Employees

  • What are some of the best things about your team?
    The way people pitch in to help is remarkable, offering valuable feedback and being flexible and understanding about our life challenges although we all work very remotely
  • What makes you most happy at work?
    The family wins and the way we work transforms people's lives.
  • What do you like best about the leadership team?
    I like their Transoarency and supoort

Constructive Feedback From Cleo Employees

  • Why do you feel undervalued and what would make you feel better about your compensation?
    Looking at similar companies our benefits are not competitive. Ex: 3,000 Child Care Fund - Maven, 5,000 Professional, Development fund - TLN, 401 K match - multiple companies, Family Planning benefits - surrogacy and adoption not covered, Tech fund, etc.
  • Why do you feel undervalued and what would make you feel better about your compensation?
    Even though there is a need for more specialists sessions across all 3 products, only 2 of the products have made them available which has limited my availability to be compensated as a specialist in my field. Additionally, full time and senior guides are not offered paid holidays, only 2 floating.
  • Why do you feel undervalued and what would make you feel better about your compensation?
    I feel that my pay rate is not comparable to the industry standard.

Cleo Company Information

Cleo Company Overview

Cleo is the support system for working families. With its integrated family benefits platform, Cleo combines proactive, expert guidance with an intuitive engagement hub to help connect families with the support they need to be their best at home and at work. From fertility to parenthood to the early years and beyond, Cleo families are happier, healthier, and more engaged as they balance their roles – helping companies drive more value from the fastest-growing part of their populations. Representing 55 countries and over 100 enterprise clients – Cleo is reinventing how forward-thinking employers support families that work around the world.

Cleo was founded in 2016 and its current CEO is Sarahjane Sacchetti. Since its inception 10 years ago, Cleo has grown to 210 employees.

Cleo Mission, Vision & Values

Cleo Mission Statement

Cleo’s mission is to transform the perception and experience of being a working family from a disadvantage to an edge in America’s workforce.

Cleo Values

  • We are deeply member & client focused.
  • We are relentless, purposeful drivers of change.
  • We create safety, belonging & possibility for all.
  • We build trust through our candor.
  • We deliver on our promises.
Headquarter548 Market St
San Francisco, CA 94104
United States of America
Websitewww.hicleo.com
Founding Date2016
Company StatusPrivate
Jobshicleo.com/careers/
Social Sites
A Day in the Life
A Day in the Life
Cleo employees generally work 7.9 hrs a day
Work Hours
A Day in the Life
Employees at Cleo report the work pace is comfortably fast
Work Pace
A Day in the Life
97% of Cleo employees look forward to interacting with their team every day
Coworkers
A Day in the Life
Cleo employees most often take 0-10 paid vacation and sick days each year
Perks & Benefits
A Day in the Life
60% of Cleo employees report they are happy with their work life balance
Work Life Balance
A Day in the Life
Cleo employees typically get valuable feedback on how to improve at work Every Week
Feedback
A Day in the Life
93% of Cleo employees call their work environment positive
Environment

Cleo Employees

Cleo has 210 employees. 68 employees at Cleo have reviewed Cleo across various culture dimensions, providing their opinions on items ranging from executive ratings to the pace at work. The latest review was months ago.

Overall, the 68 Cleo employees give their leadership a grade of A, or Top 10% of similar size companies on Comparably. This includes specific ratings of their executive team, CEO, and manager.

Employees at Cleo are not very pleased with their total compensation at Cleo, which includes a combination of pay, stock and equity, and benefits.

Overall, employees at Cleo are extremely happy with their team. 68 Participants grade the quality of their coworkers an A+.

The majority of employees at Cleo believe the environment at Cleo is positive. Most Participants believe the pace of work at Cleo is comfortably fast. About 86% of the employees at Cleo work 8 hours or less, while 4% of them have an extremely long day - longer than twelve hours.

Overall, the employees at Cleo are extremely happy, based on their aggregated ratings of future outlook, customer perception, and their excitement going to work.

Joining Cleo - Employee Onboarding

The prevailing opinion from Comparably users in San Francisco about their company is that it was very prepared on their first day. San Francisco employees concluded that their overall onboarding experience was positive. 78% said their direct manager was helpful with their acclimation during the first 90 days. First impressions are important, and how prepared a company is on your first day leaves a lasting impression.

Cleo KPIs and OKRs

Employees’ understanding of Cleo's KPIs and OKRs is essential for its success. Out of 67 Cleo employees who’ve answered, “Are your company’s goals clear and are you invested in them?” 60 have said yes.

AnswerPercent
Yes90%
No10%
Are your company's goals clear, and are you invested in them?
AnswerPercent
Yes0%
No0%
Are the KPIs/OKRs for your department clear?

Cleo Salaries

How much does Cleo pay?

How much do people at Cleo get paid? See the latest salaries by department and job title. The average estimated annual salary, including base and bonus, at Cleo is $131,356, or $63 per hour, while the estimated median salary is $153,164, or $73 per hour.

At Cleo, the highest paid job is a General Counsel at $301,714 annually and the lowest is an Admin Assistant at $45,200 annually. Average Cleo salaries by department include: Sales at $287,404, Finance at $93,709, Design at $110,877, and Engineering at $147,817. Half of Cleo salaries are above $153,164.

67 employees at Cleo rank their Compensation in the Bottom 30% of similar sized companies in the US (based on 134 ratings) while 67 employees at Cleo rank their Perks And Benefits in the Bottom 30% of similar sized companies in the US (based on 134 ratings).

Last updated months ago.

1st Percentile
$80k
$80k1st Percentile
20th Percentile
$115k
$115k20th Percentile
40th Percentile
$152k
$152k40th Percentile
60th Percentile
$218k
$218k60th Percentile
80th Percentile
$288k
$288k80th Percentile
100th Percentile
$365k
$365k100th Percentile
$131,356*
Average Compensation
$153,164*
Median Compensation

* Estimated salaries Estimated salaries are based on data provided anonymously by employees and/or estimated by other statistical methods.

Cleo Salaries by Department

Explore Cleo Salaries

Diversity & Inclusion at Cleo

Diverse employees at Cleo score the company 76/100 across various culture categories, placing Cleo in the Top 30% of companies on Comparably with 201-500 Employees for Comparably's diversity score. The Diversity score provides insights into how diverse employees feel and rate their work experience at Cleo across various culture dimensions.

Cleo Inclusion Communities are employee-led affinity groups that aim to bring people together to foster diverse, inclusive communities that manifest Cleo’s mission, vision, values & priorities. These affinity groups support employee education, community building, and social impact initiatives while also building an inclusive workplace culture at Cleo. Cleo Inclusion Communities currently include: ,In-Living-Color, a group for employees who identify as black.,,All Minds, a group for neurodiversity and mental health.,,Qmunity, an LGBTQA+ group,,AMEP@Cleo an Asian, Middle East, and Pacific Islands group.

Ranked Culture the Highest

Women 80/100
Department - Customer Support
Men N/A/100
Diverse Employees 77/100
Department - Customer Support

Ranked Culture the Lowest

Women 79/100
Department - Operations
Men N/A/100
Diverse Employees 75/100
Department - Operations

Cleo Perks & Benefits

Cleo for Cleo: All Cleo employees and their partner or spouse can utilize Cleo’s offerings. Cleo gives parents personalized guidance from family planning to parenting children up to age 12 with mental health support, career coaching, parenting advice, family health navigation, and more! A Wellness Bundle: This bundle is available to all U.S.-based employees. It covers both physical and mental health and includes: Ginger: Chat-based guidance and therapy from professional mental health coaches. Including: Headspace: Content library of mindfulness exercises to improve stress, sleep, and relationships. Physera: Unlimited virtual physical therapy sessions from a variety of experts. Aaptiv: Unlimited access to thousands of virtual workouts.

Health & Wellness

  • Dental Insurance
  • Vision Insurance
  • Health Insurance
  • Life Insurance

Paid Time Off

  • PTO / Vacation Policy
  • Paid Holidays
  • Maternity / Paternity Leave

Financial Benefits

  • 401K / Retirement Plan
  • Employee Stock Purchase Plan

Office Perks

  • Pet-Friendly
  • Work From Home Policy

Cleo PTO

Cleo's PTO and Vacation policy typically gives 0-10 days off a year.

AnswerPercent
Flex Time0%
Vacation Policy0%
Office Meals0%
401k Contribution0%
Childcare0%
Other than healthcare, which of the following benefits is most important to you?
AnswerPercent
Yes0%
No0%
Does your boss expect you to work when you're on vacation?
AnswerPercent
$2500+/mo0%
$1500 - $2500/mo0%
$1000 -$1500/mo0%
$500 -$1000/mo0%
Less than $500/mo0%
What do you estimate the cash value of your benefits to be? Healthcare, PTO, etc?

Cleo Careers

Cleo Jobs

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Frequently Asked Questions regarding Cleo

What is Cleo address?

Cleo location is at 548 Market St

Who is the CEO of Cleo?

Cleo CEO is Sarahjane Sacchetti, their score by employees is 83

What is Cleo eNPS?

The eNPS for Cleo is 46

What is the salary for Financial Analyst in Cleo?

Financial Analyst average salary in the US is 107k

What are the salaries in the IT in Cleo?

The average salaries for IT in Cleo is 126k

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