Hilton Grand Vacations Employee Reviews
Out of 150 Hilton Grand Vacations employee reviews, 69% were positive. The remaining 31% were constructive reviews with the goal of helping Hilton Grand Vacations improve their work culture. The Marketing team, with 64% positive reviews, reports the best experience at Hilton Grand Vacations compared to all other departments at the company.
What does the leadership team need to get better at?
Being leaders and making decisions.
Everything, no support at all
The same respect we are trained to give agent the leadership team should be treated the same. We are all human going through things. This creates a culture so we are meeting our mission statement creating owners from the inside
Communication & CDC STANDARDS to the client & employee
Being Authentic, growing team members, and providing constructive feedback
Review from Marketing Dept
Why do you feel undervalued and what would make you feel better about your compensation?
Higher pay for our sales more vacation time
Not appreciated for all we do
If I was treated with understanding and respect
As a leader my job was building a team. What made my team successful was my focus was treating them like I want My previous experience helped me to identify with my teams needs and with my training my agents made more than me. Aa leader the hardest part is managing the person on a hamster wheel.
Due to not being recognized as an employee & feeling outcasted by management. N having new hire onboarding a month later after i was hired. Communication, respect & recognition for dedication & experience in reason why to be hired to tge company
What do your coworkers need to improve and how could you work together better?
Communication & follow through with plan of action so it does not affect the days of work ahead. Like the guest/owners check ins & departures. The cleanliness of the units/townhomes.
What needs to change to make the company culture better?
Having goals or standards that are achievable.
Establish transparent and trust worthy management
Everything.. New training program for everyone that was with Diamond Resorts. So they are on the same page as Hilton grand vacations. & give the quality of work to each client , guest & future owner.
What would you improve about your company's interview process?
More positive & do not tell me about reasons why previous employee is being demoted & than suddenly let go. Its none of mu business.
What's going wrong and how can it be improved?
The availability of locations, fee structure, and cleanliness of resorts.
Communication with MasterCorp & Hilton. Mastercorp is use to their old ways& does not see the standards that fit for the future of Hilton Grand vacations.
I would like to better recognised and compensated better
Review from Marketing Dept
What would you most like to see improved at your company?
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