Home Helpers Employee Reviews
Out of 30 Home Helpers employee reviews, 38% were positive. The remaining 62% were constructive reviews with the goal of helping Home Helpers improve their work culture.
What does the leadership team need to get better at?
Incompetent in the Scheduling department and with any help.
Posted 19 days ago
Either try to get some of the people that have left to come back or let go of all of the new people that the prior CPO hired
Communication! My manager doesn't communicate when a client cancels or no longer needs care. I've lost hours without any explanation as to why.
Review from Customer Support Dept
Everything. Too much bad history with this company and untrustworthy things going on within the company, I wouldn?
Review from Customer Support Dept
Why do you feel undervalued and what would make you feel better about your compensation?
Help At Home does not pay CNA's, home health aids or direct care workers a living wage.
Posted 19 days ago
They pay Way underneath market value
I feel undervalued because they gave me 40 hours a week and then they took the hours away without any explanation as to why. I was just removed from the schedule, and this has happened more than once.
Review from Customer Support Dept
They overwork good workers and take advantage of them, but reward poor workers.
Review from Customer Support Dept
What do your coworkers need to improve and how could you work together better?
I do not work with coworkers. I work with clients.
Posted 19 days ago
Try to find some type of cohesiveness
What needs to change to make the company culture better?
If this point I don't know what they could do
More trustworthy people, better pay, and people who will show up to work
Review from Customer Support Dept
What would you improve about your company's interview process?
Company has many hoops to jump through many forms to complete many actions to do in order to get hired.
Posted 19 days ago
What's going wrong and how can it be improved?
Management! It would greatly improve with management that knows what they are doing and how to care for people genuinely, not to just get a paycheck.
They really need to work on communication with the caregivers. My branch especially.
Review from Customer Support Dept
What would you most like to see improved at your company?
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