HubSpot Employee Reviews
Out of 7332 HubSpot employee reviews, 93% were positive. The remaining 7% were constructive reviews with the goal of helping HubSpot improve their work culture. The Legal team, with 97% positive reviews, reports the best experience at HubSpot compared to all other departments at the company.
Briefly describe your overall experience at your company
Review from Customer Success Dept
Many talented individuals doing high quality work but often being treated as disposable.
Review from Product Dept
What do you like best about the leadership team?
I like it best when the leadership team is transparent about goals, progress and challenges. When they do this, it is easy to partner with them on different business decisions.
Review from Customer Success Dept
Their willingness to try new things, change direction, and admit when something didn't work
Review from IT Dept
The transparency and straightforward communication
Review from HR Dept
- Clear strategy & communication. - Transparency - Customer focus - Growth mindset
Review from Design Dept
Our team is deeply committed to our company's mission -- you can see how invested and excited they are about what we do.
Review from HR Dept
What does the leadership team need to get better at?
Understanding how compromising psych safety is impacting the company and working at odds with their goal of high performance
Review from Product Dept
Since shifting to "high performance culture," the experience here has dropped dramatically. I don't think leadership understands that making it harder for employees won't make them do more work, they just start to care less. Most people I work with are burnt out and being less thoughtful with work.
Review from Operations Dept
Less talk, more action Treat us as adults We don't need to be "excited" by everything and keep everything positive. We want honest an open dialogue
Review from Customer Success Dept
Transparency amongst employees. And the core direction of the company so that we aren't getting new directives every 6 months.
Review from Marketing Dept
Transparency about potential layoffs or restructuring. I think employees want to know about layoffs, no matter how small they are.
Review from Sales Dept
What is the best part about your compensation package?
We need to have competitive packages as a tech company so overall ours is good. General health/exercises expensing is nice.
Review from Customer Success Dept
The RSUs and the faster vesting schedule
Review from IT Dept
The salary , the shares , the health insurance
Review from HR Dept
Flexibility and monetary comp and RSUs
Review from Product Dept
The best part of my compensation is my salary
Review from Engineering Dept
Why do you feel undervalued and what would make you feel better about your compensation?
Since starting at HubSpot, my stock options have dropped, and high performance culture has made it harder to get even cost of living raises. My benefits have decreased since I started here and have not been replaced with other ones.
Review from Operations Dept
I feel that I am being compensated fairly though it is dependent on which department and it is more challenging to get a progression in a role. Part of this could also be macro-economic headwinds affecting finance
Review from Marketing Dept
Our compensation still remains below or at average for many roles, while continuously expecting and demanding "top" performance. In addition, local benefits are not matched at all. Benefits in EMEA countries are far behind what other companies offer
Review from Customer Success Dept
I think there is discrepancy among the team when it comes to compensation. I would feel more fairly paid if I knew employees at a "lower" title weren't getting paid more than me.
Review from HR Dept
Massive lack of benefits for German employees.
Review from Marketing Dept
What are some of the best things about your team?
Kind, hard working, very smart
Review from Customer Success Dept
Their willingness to collaborate and help each other grow & learn
Review from IT Dept
super positive , always willing to help each other
Review from HR Dept
Talented individuals who care and are working to do their best under challenging conditions
Review from Product Dept
Friendliness and transaparency are key points of my team, but the best thing is a non-finger-pointing culture.
Review from Engineering Dept
What do your coworkers need to improve and how could you work together better?
An overall lack of experience and perspective. Lots of people whose only job is HubSpot and are willing to consider new ideas on the surface, but not actually create any meaningful or necessary change. The bar of talent is also just lower than what I've experienced at other companies.
Review from HR Dept
It depends on which coworkers. Some of them I am very happy and excited to work together. With some others it is more difficult
Review from Executive Dept
Reaching out personally to make remote workers feel more welcome
Review from Customer Success Dept
Theres a lot of gossip, causing frustation and discomfort
Review from Customer Support Dept
It's not what my coworkers could be doing better but rather morale is low and everyone is burned out.
Review from Operations Dept
What is most positive about the culture and environment at your company?
The genuine care people have for others and for doing a good job. It's a very high bar set for achievement.
Review from Customer Success Dept
The transparency and flexibility, along with the support for families
Review from IT Dept
The people are really helpful and have this positive aura all the time
Review from HR Dept
Care for us to grow
Review from Engineering Dept
- Customer focus. - Can do attitude across the board.
Review from Design Dept
What needs to change to make the company culture better?
Leadership seems to be trying to keep growth going via lower costs (layoffs/attrition), mandates for higher quality and push for speed. By redefining culture to push for green squares, producing things constantly, and creating a punitive culture for ill-defined lack of quality, it's a losing game.
Review from Product Dept
company culture varies significantly by region. I get along great with peers (though not from my own team)/cross-functionally from the same region + APAC but am seeing issues with direct peers (same team) from NAM. less of a team spirit from NAM, focus on individual achievements (? greater goo
Review from Customer Support Dept
Pay employees more and spend far less time trying to market the jobs to the employees. We spend hours in meetings, going over the same issues. If we were comped better, people would be more motivated and would actually care about what is happening here. There is no reason to put energy in.
Review from Customer Success Dept
Modernize it to current market conditions and company size. UGJ is a sham. Inject accountability and attention to outcomes into our culture. Stop avoiding uncomfortable/constructive feedback.
Review from Engineering Dept
I would be nice to see shared benefits across all offices. For the. Berlin office, it feel like they actively discourage folks from coming to the office, in contrast to Dublin for example
Review from Marketing Dept
What did you like most about the interview process?
My recruiter served as my coach -- super transparent with feedback all along the way.
Review from HR Dept
The recruiters were very open and moved as quickly as they could.
Review from HR Dept
How laid back and personable the interviewers were.
Review from Operations Dept
Recruiters are here to support you and they really help you every step of the way. They use software to try to reduce bias as much as possible
Review from Marketing Dept
I got to meet alot of different empyees at hubspot
Review from Sales Dept
What would you improve about your company's interview process?
yes, more work to qualify
Review from Executive Dept
Amount of time it took them to get back to me. Setting proper expectations.
Review from Sales Dept
What makes you most happy at work?
When feeling supported, when having productive conversations and when I'm meeting my metrics and KPI's of course
Review from Customer Success Dept
Delivering new internal processes & automations that improve how my coworkers do work
Review from IT Dept
The fact that my role is very impactful and that I do what i love and I'm highly rewarded for that
Review from HR Dept
When I'm able to detach from caring about the high performance culture and find a way to do my job without being as paralyzed by the anxiety that can swirl around.
Review from Product Dept
Successfully finishing a project and receiving good feedback from our customers
Review from Engineering Dept
What's going wrong and how can it be improved?
Internal politics with my team at HubSpot has reached a new height. I feel that I am unable to progress in my career with being clique
Review from Marketing Dept
Every day feels it can be he last day with restructure/lays off.
Review from Operations Dept
Management in MARS is chaotic. The Sr Managers and Directors have no management skills and were clearly placed because they've just been here enough time. They are kind people, they are terrible managers in terms of projects and dealing with their uppper managment requests
Review from Operations Dept
Unreal standards. No empathy from management. Managers not willing to do any work and it's somehow our fault when they fail at their job. Not to mention they're the hardest people to get ahold of. Don't tell us to reach out for support and then be MIA for 7 hours
Review from Sales Dept
Create an actual career pathing form for my team
Review from Operations Dept
What do you like best about your company?
transparency, flexible work timings, perks
Review from Business Development Dept
Autonomy, learning environment.
Review from HR Dept
The amazing people, and that the opportunity for growth is limitless.
What would you most like to see improved at your company?
Increaded compensation and actually taking action on employee feedback
Review from Customer Success Dept
opportunities and salary bands peak
Review from Business Development Dept
Scale's hard so we can always do a better job of thinking global first