Hyland Employee Reviews
Out of 203 Hyland employee reviews, 86% were positive. The remaining 14% were constructive reviews with the goal of helping Hyland improve their work culture. The Sales team, with 100% positive reviews, reports the best experience at Hyland compared to all other departments at the company. The Engineering team offered the most constructive feedback, with 10% of that department's reviews constructive in nature.
Briefly describe your overall experience at your company
Review from Customer Support Dept
What do you like best about the leadership team?
They are open and transparent.
Approachable and down to earth people
great leaders with a clear vision
Openness and willing to talk to people
Down to earth and open door policies. You really get to know the leadership team. The company is very transparent.
What does the leadership team need to get better at?
The Senior leadership team is almost exlusively homegrown meaning the majority of the strategic leaders have only Hyland software to draw their experience from. They are afraid to present vision and be a leader for fear of the accountability that comes with voicing an opinion.
Being adults who make completent decisions
Need more focus on R&D and a commitment to innovation and responding to customer needs.
Hyland is all nepotism and favorites.
Understanding the working poor by offering training for advancement. More paid time off.
What is the best part about your compensation package?
The profit sharing on a quarterly basis
extra bonus, extra PTO days
Competitive base and commission structure. Consistent with the market. Not high or low
Decent pay, great flexibility in work hours and good benefits package.
employees receive quarterly profit sharing bonuses, and I have received one every quarter that I've been employed here over the last 8 years
Why do you feel undervalued and what would make you feel better about your compensation?
Being paid fairly accompanied with being tasked with realistic expectations. No earning beyond base while company brags about record revenue.
Treated like I should be estatic about their repeated promises to provide better compensation that they then say are not possibile (while drunken frat boy sales culture eats up money getting salepeople drunk & on expensive vacations). Then cites "difficult financial" outlook can't support raises
They need to pay closer to industry standards. The health plan needs to be for a global company - it is built to address individuals who live in Ohio. The bonus plans needs to double to be close to industry standards.
More pay, better insurance, more 401K matching, stocks
My bonus structure is dependent upon the team. My team does not care about winning or success.
What are some of the best things about your team?
We all communicate and help each other succeed
we keep supporting each other always
Young enthusiastic people with a very friendly attitude
They all share the same passion for what they do.
Review from Customer Support Dept
Supportive of each other, willing to help out, great team work.
What do your coworkers need to improve and how could you work together better?
There are challenges to working across languages, time zones, and cultures. Everyone puts in effort to make it work.
The managers let the team talk about Anything and it is counterproductive.
Stop hiring/promoting people who's only quafication is "knowing someone". Some of the worst are simply "untochable" based on relationships with current or past leadership
What is most positive about the culture and environment at your company?
The structure and efficiency of getting answers
company culture is very good and they keep organizing activities
Hyland has a great culture with a lot of growth opportunities for those that seek them.
People work with integrity, treat each other with respect, and have a great work/life balance.
That people focus on getting things done
What needs to change to make the company culture better?
Put people in charge who want to be leaders.
Actually provide the work environment you claim to offer
What did you like most about the interview process?
Quick and informative of where things stand as far as next steps
You get answers one way or the other and the recruiters are willing to tell you where your application sits in the interviewing process. You aren't left hanging.
It was so long ago the process has probably changed multiple times since, but I remember immediately feeling a positive energy from everyone I interacted with that I hadn't experienced in any other workplace and quickly getting a feel for the culture of the company.
The recruiter was really nice
Technical evaluation makes sense. Not super tricky but reasonable
What would you improve about your company's interview process?
Don't take 4 months for an interview process that has one prescreening interview, one phone interview, and one in person interview
There should be more interest in training and promoting employees from internally.
What makes you most happy at work?
Making a contribution to a successful company
appreciation for work and team members helping each other makes up happy
Interaction with customers. Seeing that someone actually needs what you are doing.
When I leave for the day
Being able to perform at my own pace with at my own methods.
Review from Customer Support Dept
What's going wrong and how can it be improved?
It would be helpful to have a more complete vision expressed by the executives, and a culture built around a common cause.
They have acquired quite a few products but do not seem to be able to maintain the staff to support them properly.
What do you like best about your company?
The open culture from the top down
Review from Marketing Dept
What would you most like to see improved at your company?
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