ICON plc Culture | Comparably
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ICON plc Claimed Company
Since our foundation in Dublin, Ireland in 1990, our mission has been to help our clients to accelerate the development of drugs and devices that save lives and improve quality of life. We are a global provider of consulting, and outsourced development and commercialisation services to pharmaceutical, biotechnology, medical device and government and public health organisations. We focus our innovation on the factors that are critical to our clients – reducing time to market, reducing cost and increasing quality – and our global team of experts has extensive experience in a broad range of therapeutic areas. ICON has been recognised as one of the world’s leading Contract Research Organisations through a number of high-profile industry awards. read more
EMPLOYEE
PARTICIPANTS
138
TOTAL
RATINGS
1106

ICON plc Company Culture

ICON plc Culture

This score is derived from employee ratings & reviews
2.9/5
ICON plc's Overall Culture is rated C-

Top Rated Culture Dimensions

ICON plc CEO

Bottom 15%Bottom 15% of Similar Size Companies on Comparably
Steve Cutler ICON plc's CEO
Steve Cutler
57 /100

Diversity at ICON plc

Bottom 15%Bottom 15% of Similar Size Companies on Comparably
D

Diverse employees at ICON plc have rated Meetings, Environment, and Professional Development as the highest categories they have scored

Women at ICON plc

Bottom 40%Bottom 40% of Similar Size Companies on Comparably
C

Women at ICON plc have rated Perks And Benefits, Environment, and Happiness as the highest categories they have scored

ICON plc eNPS

Net Promoter Score tracks your employees' overall score to this question: "On a scale from 0-10, how likely are you to recommend working at your company to a friend?"
Bottom 30%Bottom 30% of Similar Size Companies on Comparably

Recommend to a Friend?

-22

ICON plc employees are -22% more likely to recommend ICON plc as a great place to work

29%Promoters
20%Passives
51%Detractors

Working at ICON plc

Working at ICON plc is rated below average by 138 employees, across various culture dimensions. ICON plc employees rate Professional Development highest among all categories, and think that Office Culture and CEO Rating have the most room for improvement, putting ICON plc’s culture in the Bottom 30% compared to similar sized companies on Comparably and in the Bottom 40% compared to other companies in Camden, NJ. See below in detail how working at ICON plc was rated by employees.

Overall Company Culture at ICON plc

C-

Overall Company Culture at ICON plc is rated C-

Last updated 6 days ago

Bottom
30%

ICON plc ranks in the Bottom 30% of other companies on Comparably with 10,000+ Employees for Overall Company Culture Score

Overall Company Culture Score by Department

This graph details how each department scores their Overall Company Culture

Results from 138 Employees

View Results
0
20
40
60
80
100
Operations
71
Operations71

ICON plc Employee Reviews

Out of 41 ICON plc employee reviews, 78% were positive. The remaining 22% were constructive reviews with the goal of helping ICON plc improve their work culture.

78%
22%
Positive Reviews78%
Constructive Feedback22%

Positive Reviews From ICON plc Employees

  • What is the best part about your compensation package?
    The stock options i get
  • What do you like best about the leadership team?
    They are all willing to help see you grow and are cery nice. They have been great mentors
  • What did you like most about the interview process?
    Simple, straight to the point.

Constructive Feedback From ICON plc Employees

  • What does the leadership team need to get better at?
    Have realistic expectations in regards to workloads and timeline
  • Why do you feel undervalued and what would make you feel better about your compensation?
    Mah. Not interested. The c suite isntdlkng anything for us
  • What's going wrong and how can it be improved?
    They rely too heavily on sales tactics and not substance

ICON plc Company Information

ICON plc Company Overview

Since our foundation in Dublin, Ireland in 1990, our mission has been to help our clients to accelerate the development of drugs and devices that save lives and improve quality of life. We are a global provider of consulting, and outsourced development and commercialisation services to pharmaceutical, biotechnology, medical device and government and public health organisations. We focus our innovation on the factors that are critical to our clients – reducing time to market, reducing cost and increasing quality – and our global team of experts has extensive experience in a broad range of therapeutic areas. ICON has been recognised as one of the world’s leading Contract Research Organisations through a number of high-profile industry awards.

ICON plc was founded in 1990 and its current CEO is Steve Cutler. Since its inception 36 years ago, ICON plc has grown to 41150 employees.

ICON plc Mission, Vision & Values

ICON plc Mission Statement

ICON is a values-driven, people-centric organisation. Our core values are not unique to ICON but we use these guiding pillars to stay accountable for the work that we do. We are passionate and driven and we want to deliver for our patients, our people and our customers. As one team, we believe in the power of collaboration to inspire and enable our people across all service lines. We believe that collaboration leads to increased innovation and efficient and successful outcomes. We always strive to do the right thing and we have built our business on integrity and responsibility. With longstanding partnerships with pharma, biotech and medical device companies, we constantly seek to bring new and innovative solutions to our customers’ challenges.

ICON plc Vision Statement

We want to be the Clinical Research Organisation that drives more client projects to market or accelerated decision than anyone else in the industry. In short, to be the partner of choice in drug development. That’s our vision. We’re driven by it. And we need talented people who share it. If you’re as driven as we are, join us. You’ll be working in a great environment, with some of the brightest and the friendliest people in the sector, and you’ll be helping shape an industry.

ICON plc Values

  • Integrity
  • Inclusion
  • Agility
  • Collaboration

Sustainability and Corporate Social Responsibility at ICON plc

ICON Cares is our commitment to Environmental, Social & Governance (ESG) initiatives. We put our expertise, experience and human kindness into action as a force for good for our people, our environment and our global communities.

We are committed to contributing to the 2030 United Nations Sustainability Development Goals (SDGs) and are proud that our work helps to advance the following SDGs:
#3 Good Health & Well-being
#4 Quality Education
#5 Gender Equality
#10 Reduced Inequalities
#12 Responsible Consumption & Production
#13: Climate Action

We care about our world, our people and our future, and through our corporate philanthropic partnerships and programmes, we encourage you to give back to your communities. Whether it’s through volunteering, mentoring or fundraising for non-profit organisations, inspiring the next generation of scientific and business leaders, or participating in ICON-led environmental & sustainability initiatives, you have the opportunity and support to make a difference.

Some of our corporate partnerships include:
Junior Achievement
Trinity Centre for People with Intellectual Disabilities
Susan G. Komen
Leukaemia & Lymphoma Society
Dana Farber Institute
Trinity McKeon Fellowship
UNICEF
PATH

Headquarter731 Arbor Way
Blue Bell, PA 19422
United States of America
Websitewww.iconplc.com
Founding Date1990
Company StatusPublic
StockICLR
Jobscareers.iconplc.com
Social Sites

ICON plc Competitors

ICON plc competitors include IQVIA, ERT, Merge Healthcare, and inVentiv Health. ICON plc ranks 4th in Overall Culture Score on Comparably vs its competitors. See below how ICON plc compares to its competitors with CEO Rankings, Product & Services, NPS, Pricing, Customer Services, Overall Culture Score, eNPS, Gender and Diversity Scores.

  1. #1
    IQVIA's Logo
    IQVIA
    3.9/5
  2. #2
    ERT's Logo
    ERT
    3.8/5
  3. #3
    Merge Healthcare's Logo
    Merge Healthcare
    3.0/5
  4. #4
    ICON plc's Logo
    ICON plc
    2.9/5
  5. #5
    inVentiv Health's Logo
    inVentiv Health
    2.4/5
  • Hear from the team at ICON about what diversity and inclusion means to our people.
  • As the world’s largest and most comprehensive clinical research organisation powered by Healthcare Intelligence, ICON is expanding the possibilities of clinical research and delivering a better, more impactful tomorrow for our customers, partners, and patients.
  • Your big ideas can make a bold impact in clincial research. Explore careers at ICON today.

ICON plc Employees

ICON plc has 41150 employees. 138 employees at ICON plc have reviewed ICON plc across various culture dimensions, providing their opinions on items ranging from executive ratings to the pace at work. The latest review was 6 days ago.

Overall, the 138 ICON plc employees give their leadership a grade of C-, or Bottom 30% of similar size companies on Comparably. This includes specific ratings of their executive team, CEO, and manager.

Employees at ICON plc are not very pleased with their total compensation at ICON plc, which includes a combination of pay, stock and equity, and benefits.

Overall, employees at ICON plc are generally satisfied with their team. 138 Participants grade the quality of their coworkers a C. The majority believe the meetings at ICON plc are effective, and the majority look forward to interacting with their coworkers.

The majority of employees at ICON plc believe the environment at ICON plc is positive. Most Participants believe the pace of work at ICON plc is extremely fast. About 54% of the employees at ICON plc work 8 hours or less, while 14% of them have an extremely long day - longer than twelve hours.

Overall, the employees at ICON plc are not very happy, based on their aggregated ratings of future outlook, customer perception, and their excitement going to work.

A Day in the Life
A Day in the Life
ICON plc employees generally work 9.4 hrs a day
Work Hours
A Day in the Life
Employees at ICON plc report the work pace is extremely fast
Work Pace
A Day in the Life
67% of ICON plc employees look forward to interacting with their team every day
Coworkers
A Day in the Life
ICON plc employees typically get valuable feedback on how to improve at work Once a year
Feedback
A Day in the Life
52% of ICON plc employees call their work environment positive
Environment

Joining ICON plc - Employee Onboarding

The prevailing opinion from Comparably users in Camden, NJ about their company is that it was very prepared on their first day. Camden, NJ employees concluded that their overall onboarding experience was positive. 75% said their direct manager was helpful with their acclimation during the first 90 days. First impressions are important, and how prepared a company is on your first day leaves a lasting impression.

ICON plc KPIs and OKRs

Employees’ understanding of ICON plc's KPIs and OKRs is essential for its success. Out of 1 ICON plc employees who’ve answered, “Are your company’s goals clear and are you invested in them?” 1 have said yes.

AnswerPercent
Yes100%
No0%
Are your company's goals clear, and are you invested in them?
AnswerPercent
Yes0%
No0%
Are the KPIs/OKRs for your department clear?

ICON plc Salaries

How much does ICON plc pay?

How much do people at ICON plc get paid? See the latest salaries by department and job title. The average estimated annual salary, including base and bonus, at ICON plc is $136,340, or $65 per hour, while the estimated median salary is $150,031, or $72 per hour.

At ICON plc, the highest paid job is a Director of Business Development at $237,921 annually and the lowest is an Admin Assistant at $42,860 annually. Average ICON plc salaries by department include: Engineering at $133,671, Legal at $161,395, Design at $124,946, and Customer Support at $159,947. Half of ICON plc salaries are above $150,031.

53 employees at ICON plc rank their Compensation in the Bottom 35% of similar sized companies in the US (based on 161 ratings) while 51 employees at ICON plc rank their Perks And Benefits in the Top 50% of similar sized companies in the US (based on 52 ratings).

Salaries contributed from ICON plc employees include job titles like Accounting Manager. Comparably data has a total of 1 salary records from ICON plc employees.

Last updated 7 days ago.

1st Percentile
$78k
$78k1st Percentile
17th Percentile
$113k
$113k17th Percentile
33rd Percentile
$133k
$133k33rd Percentile
50th Percentile
$196k
$196k50th Percentile
67th Percentile
$241k
$241k67th Percentile
83rd Percentile
$270k
$270k83rd Percentile
100th Percentile
$301k
$301k100th Percentile
$136,340*
Average Compensation
$150,031*
Median Compensation

* Estimated salaries Estimated salaries are based on data provided anonymously by employees and/or estimated by other statistical methods.

ICON plc Salaries by City

ICON plc Salaries by Department

Explore ICON plc Salaries

Diversity & Inclusion at ICON plc

Diverse employees at ICON plc score the company 54/100 across various culture categories, placing ICON plc in the Bottom 15% of companies on Comparably with 10,000+ Employees for Comparably's diversity score. The Diversity score provides insights into how diverse employees feel and rate their work experience at ICON plc across various culture dimensions.

Our people are core to our ability to deliver our services and drive better patient outcomes. Through diversity, inclusion and belonging, industry-leading talent management practices, a sincere attention to our employees’ needs, well-being and health and safety, we continue to power the potential of together.,,We believe in a workplace culture that embraces diverse perspectives and empowers our team members to grow - at work, at home, and in their communities. ,,We acknowledge and celebrate our differences in gender, ethnicity, culture, and abilities. As a values-driven organisation, respect for diverse points of view is foundational to how we interact with each other as well as with customers, patients, and suppliers.,,At ICON, one of our core values is Inclusion. Each year we host a global event called Wake Up to Culture. This is a time for us to come together as an organization and celebrate our people and our values. Here is a clip from this year’s event where ICON employees share what Inclusion means to them, and how they see it lived at ICON.

Ranked Culture the Highest

Women N/A/100
Men N/A/100
Diverse Employees 31/100
Tenure - Over 10 Years

Ranked Culture the Lowest

Women N/A/100
Men N/A/100
Diverse Employees N/A/100

ICON plc Perks & Benefits

Health & Wellness

  • Dental Insurance
  • Vision Insurance
  • Health Insurance
  • Life Insurance

Paid Time Off

  • PTO / Vacation Policy
  • Paid Holidays
  • Maternity / Paternity Leave

Financial Benefits

  • 401K / Retirement Plan
  • Tuition Reimbursement
  • Employee Stock Purchase Plan

Office Perks

  • Work From Home Policy
  • Unique Office Space

ICON plc PTO

ICON plc's PTO and Vacation policy typically gives 10-15 days off a year. ICON plc's benefits and PTO Package averages to represent a $1000 -$1500 cash value per month.

AnswerPercent
Flex Time0%
Vacation Policy0%
Office Meals0%
401k Contribution0%
Childcare0%
Other than healthcare, which of the following benefits is most important to you?
AnswerPercent
Yes0%
No0%
Does your boss expect you to work when you're on vacation?
AnswerPercent
$2500+/mo0%
$1500 - $2500/mo0%
$1000 -$1500/mo100%
$500 -$1000/mo0%
Less than $500/mo0%
What do you estimate the cash value of your benefits to be? Healthcare, PTO, etc?

ICON plc Careers

ICON plc Jobs

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Overview of Candidates Interested in ICON plc on Comparably

Candidates By Department

All Industries
100%

Candidates By Location

New York City
100%

Frequently Asked Questions regarding ICON plc

What is ICON plc address?

ICON plc location is at 731 Arbor Way

Who is the CEO of ICON plc?

ICON plc CEO is Steve Cutler, their score by employees is 57

What is ICON plc eNPS?

The eNPS for ICON plc is -22

What is ICON plc revenue?

ICON plc revenue is $2B

What is the salary for Sales Engineer in ICON plc?

Sales Engineer average salary in the US is 150k

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