inContact Outlook Employee Reviews | Comparably
inContact Claimed Company
inContact provides on-demand software that enables call centers to engage and support their customers. read more
EMPLOYEE
PARTICIPANTS
15
TOTAL
RATINGS
351
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inContact Outlook Employee Reviews

What makes you most happy at work?

We sell good products that work

What's going wrong and how can it be improved?

Our great culture is being eroded by NICE. :( Little by little we are losing the things that made inContact a great place to work.

This place was destabilized last Jan. when 50 people were laid off. Since then there's been a high attrition rate that hasn't stopped. Receiving no raise and no longer having an ESPP doesn't bode well for the future.

This company is dying from the inside. Since they laid off nearly all of R&D and the Help Desk people have been jumping ship. I honestly don't know what could fix it at this point. The patient has already lost too much blood.

What do you like best about your company?

There aren't any Outlook reviews of inContact yet.
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What would you most like to see improved at your company?

There aren't any Outlook reviews of inContact yet.
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Review Sentiment at inContact

53
53%
47
47%

About inContact's Outlook

C-
61/100

Where This Score Ranks inContact's Outlook

BOTTOM
30%

In the Bottom 30% of 2020 similar size companies on Comparably

?

Not enough ratings to compare against companies in Salt Lake City

5th

5th place versus 5 competitors rated on Comparably

inContact's Outlook is scored a C- by 34 employee ratings based upon answers to questions such as “How confident are you about the future success of your company?” inContact's Outlook score helps to boost their overall culture score. Use the filters below to understand inContact employee perspectives by Department, Gender, Ethnicity, and Experience. Last updated months ago.

Rate Outlook the Highest

  • Experience - 6 to 10 Years
    +16%
  • Gender - Male
    +12%
  • Ethnicity - Caucasian
    +7%

Rate Outlook the Lowest

  • Gender - Female
    -2%

How inContact's Outlook Score is Calculated

FILTER RATINGS BY

Results from 14 Employees in All Departments, All Genders, All Ethnicities and All Yrs. Experience Experience

71
out of 100
How confident are you about the future success of your company?
AnswerPercent
Fantastic10%
Good50%
Neutral30%
Bad10%
Terrible0%
How do your customers perceive your company?
AnswerPercent
Yes43%
No57%
Are you typically excited about going to work each day?
×
Rate your company