inContact Retention Score | Comparably
inContact Claimed Company
inContact provides on-demand software that enables call centers to engage and support their customers. read more
EMPLOYEE
PARTICIPANTS
15
TOTAL
RATINGS
351
HR or Marketing? Claim Your Free Employer Account

inContact Retention Score

inContact is in the Bottom 20% of similar sized companies in its ability to retain quality employees. 60% of employees would not leave inContact if they were offered a job for more money while 43% are excited to go to work each day. Overall, 20% of inContact's employees feel the company is doing what it should to retain them while 80% may be considering new employment. Quality employees are difficult to find which makes retaining them all the more important.

Last updated months ago.

Where This Score Ranks inContact's Retention

  • BOTTOM
    20%

    In the Bottom 20% of 2117 Similar Sized Companies on Comparably

  • 6th

    6th place versus 5 competitors rated on Comparably

59
Aug
59
Nov
59
Feb
59
Oct
58
May
D58 / 100
Jan
Who Ranks inContact's Retention the Highest?
Experience - 6 to 10 Years 70/100
Gender - Male 63/100
Ethnicity - Caucasian 61/100
Who Ranks inContact's Retention the Lowest?
Experience - 3 to 6 Years 51/100
Gender - Female 56/100
Tenure - 2 to 5 Years 59/100

inContact Retention At a Glance

inContact's Retention score is rated a "D" by 15 employees. The category helps understand inContact's focus and commitment to retaining employees in their organization.

Over the past three months, inContact's Retention score has remained steady at 58/100. inContact ranks in 6th place versus 5 competitors which include Anexinet, Bright Pattern, Support.com, Genesys, and Avaya.

inContact's Retention score is in the Bottom 20% of 2117 similar sized companies (1,001-5,000 Employees) on Comparably.

inContact's Retention Trendline

  • inContact58
  • Similar Size on Comparably

How inContact's Retention Score is Calculated

FILTER RATINGS BY

Results from 15 Employees in All Departments, All Genders, All Ethnicities and All Yrs. Experience Experience

AnswerPercent
Yes36%
No64%
Do you believe you're paid fairly?
AnswerPercent
Yes90%
No10%
Do you look forward to interacting with your coworkers?
80
out of 100
How would you rate the quality of your coworkers?
AnswerPercent
Yes43%
No57%
Are you typically excited about going to work each day?
AnswerPercent
Every week0%
Once a month29%
Once a quarter57%
Once a year14%
Never0%
How often do you get valuable feedback on how to improve at work?
AnswerPercent
Yes20%
No80%
Do you approve of the job your executive team is doing at your company?
AnswerPercent
Yes20%
No80%
Do Your Company Leaders Do What They Should to Retain You as an Employee?
AnswerPercent
Very Secure60%
Secure Enough20%
Neutral0%
Insecure20%
Very Insecure0%
How secure do you feel your job is at your company?
AnswerPercent
Yes57%
No43%
Do you have a close friend at work?
AnswerPercent
Yes75%
No25%
Would you leave your current job for a 20% raise at a different company?
AnswerPercent
Multiple times a week0%
Once a week17%
Once a month33%
Once a quarter33%
Never17%
How often do you socialize with team members outside of work?
AnswerPercent
Yes67%
No33%
Do you feel burnt out at work?
AnswerPercent
Yes86%
No14%
Are you challenged at work?
AnswerPercent
Yes60%
No40%
Would you turn down a job offer today, for slightly more money?
AnswerPercent
Yes50%
No50%
Are you proud to be a part of your company?

inContact's Retention Rank Against Similar Sized Companies on Comparably

BOTTOM
20%

inContact ranks in the Bottom 20% of other companies on Comparably with 1,001-5,000 Employees for Retention Score.

  1. Gemalto
    58 / 100
  2. Entrata
    58 / 100
  3. LPL Financial
    58 / 100
  4. inContact
    58 / 100
  5. AmTrust Financial
    58 / 100
  6. SCI
    58 / 100
  7. Hachette Book Group
    58 / 100

Anonymously Ask inContact Any Question

Your questions will be posted publicly. Please don't submit any personal information.

×
Rate your company