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It was awful, then fun, then unstable, and now it seems fine for the time being.
What does the leadership team need to get better at?
Honesty about the future of this company
What are some of the best things about your team?
I work with really great people.
What are some of the best things about your team?
We do our work and get along well.
What did you like most about the interview process?
Meeting my future teammates and boss.
What does the leadership team need to get better at?
Valuing the employees; standing up for us against NICE.
What is most positive about the culture and environment at your company?
My own team is pretty positive. We enjoy the flexibility of being able to work from home when we want/need.
Why do you feel undervalued and what would make you feel better about your compensation?
My salary is fine but I'm disappointed that, since we were bought by NICE, they no longer have an ESPP.
Why do you feel undervalued and what would make you feel better about your compensation?
My pay is OK; the benefits here are just OK. A better health plan is the main thing we'd like. Bring back the ESPP!
What's going wrong and how can it be improved?
Our great culture is being eroded by NICE. :( Little by little we are losing the things that made inContact a great place to work.
What needs to change to make the company culture better?
Since the big layoffs in January, morale has been pretty low. Every week we learn of more people leaving (not just those who were laid off).
What's going wrong and how can it be improved?
This company is dying from the inside. Since they laid off nearly all of R&D and the Help Desk people have been jumping ship. I honestly don't know what could fix it at this point. The patient has already lost too much blood.
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